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STAFF START（スタッフがECでオンライン接客）連携

STAFF START（スタッフがECでオンライン接客）連携

  • Free Plan Available
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店舗スタッフが自社ECサイトやSNSなどのオンラインで接客ができる「STAFF DX」サービスです。 Show more

The "STAFF START（スタッフがECでオンライン接客）連携" app simplifies the integration of STAFF START without the need for coding, allowing seamless deployment through its official app. Although a separate contract with STAFF START is required, this application empowers staff to interact with customers directly via smartphones and PCs. It enhances e-commerce site content by enabling staff to create diverse and engaging product posts using photos, videos, blogs, and reviews. The app also allows staff to experience sales firsthand and offers robust analytics to track sales attributed to their interactions. By providing performance-based evaluations, it boosts staff motivation and engagement with the brand. Furthermore, this connection elevates brand-customer engagement, fostering stronger relationships. Users must review and agree to the terms of use outlined in the "Frequently Asked Questions" under "Resources" before using the app.
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Multimedia support
Simple integration
Easy product posting
Sales performance tracking
Motivation enhancement
Brand engagement
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Aimee

Aimee

  • Free App
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AI based online customer service as seamless as in-store. Show more

Aimee by Halion Fusion embodies the cutting-edge of artificial intelligence technology, revolutionizing the way users engage with digital markets. Designed to be more than just a typical assistant, Aimee excels as a personal wine sommelier, a knowledgeable pharmacist, and an expert electronics advisor, among other roles. Available 24/7, it offers personalized guidance through an impressive selection of products, ensuring a seamless and satisfying shopping experience. By understanding the unique preferences of each user, Aimee provides expertly tailored recommendations, enhancing customer service and fostering a more engaging online interaction. Businesses using Aimee can expect to see increased conversion rates and revenue, thanks to AI-driven automation and insightful customer engagement. This sophisticated digital assistant is the ultimate tool for businesses aiming to elevate their customer service and outpace the competition in today's market.
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Ai recommendations
24/7 assistance
Personalized guidance
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Brandwise: AI Customer Service

Brandwise: AI Customer Service

  • $49-$269 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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AI-driven helpdesk for seamless customer service & social media management. Show more

Brandwise: AI Customer Service is a comprehensive helpdesk solution designed to enhance customer service through the power of artificial intelligence. This app leverages advanced AI to automatically resolve customer service tickets, ensuring swift and precise responses that reflect accurate brand information. It actively moderates social media interactions by hiding negative comments on ads and proactively responding to comments and direct messages across platforms like Instagram, Facebook, and TikTok. Brandwise centralizes customer communication in a unified inbox, integrating email and live chat for streamlined interaction management. With easy access to order and shipping details and the ability to process refunds directly from your inbox, it simplifies administrative tasks. The app also features in-depth analytics, providing insights for both individual team members and the entire organization, aiming to save time, enhance customer satisfaction, and empower teams to deliver superior service. Whether you’re looking to boost efficiency or improve brand reputation, Brandwise equips your team with the tools needed to win more customers and streamline operations.
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In-depth analytics
Automatic ticket resolution
Unified inbox management
Ai comment moderation
Order and shipping access
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Belco: Customer Service Software for Online Stores

Belco: Customer Service Software for Online Stores

  • Free App
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Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.
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Centralized dashboard
Automation tools
Insights reporting
Order information
Integrated communication
Customer recognition
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AI Service Agent

AI Service Agent

  • $12 / Month
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AI Service Agent: 24/7 intelligent customer support tailored to your business needs. Show more

AI Service Agent is an innovative AI-powered tool designed to enhance customer support by understanding your business and providing assistance around the clock. Upon installation, the Agent swiftly scans your website and any supplementary documentation to familiarize itself with your operations, enabling it to answer common customer inquiries effectively. The app is highly customizable, allowing you to personalize its behavior and appearance to align with your brand identity seamlessly. In instances where personal interaction is required, you'll receive notifications, ensuring that no important conversation slips through the cracks. The dashboard feature allows you to review past conversations and manage customer details effortlessly. Prior to launching, the Test Mode offers you a chance to simulate real-time interactions, ensuring your customers receive exceptional service right from the start. With AI Service Agent, your business can provide uninterrupted support, scale efficiently, and maintain personal connections with your clients.
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Real-time alerts
24/7 customer support
Customizable behavior
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Einstein Service Agent

Einstein Service Agent

  • Free App
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Autonomous AI agent resolving customer service issues with natural language understanding. Show more

Einstein Service Agent is an innovative AI-driven application from Salesforce, designed to transform the landscape of customer service by autonomously handling diverse service issues. Utilizing cutting-edge generative AI, it crafts conversational responses that are both efficient and accurate, drawing insights from dependable business data. Available around the clock, this AI agent ensures continuous support across multiple communication channels, providing customers with timely assistance. In addition to its autonomous capabilities, Einstein Service Agent integrates seamlessly with human agents, escalating more complex cases when a human touch is needed. By automating routine inquiries, it frees up human agents to focus on more intricate customer interactions, enhancing both productivity and customer satisfaction. This forward-thinking solution empowers businesses to deliver superior service while maintaining operational excellence.
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Natural language understanding
Autonomous ai agent
Conversational responses
24/7 service operation
Handles service issues
Escalates complex cases
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POWR: Customer Support Request

POWR: Customer Support Request

  • $10.99-$98.99 / Month
  • Free Plan Available
3 Reviews
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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.
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Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
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V2 to V3 Product Review & Upgrade Service by Your Store Wizards

V2 to V3 Product Review & Upgrade Service by Your Store Wizards

  • Free App
9.1
20 Reviews
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Hassle-free V2 to V3 upgrade consultation and review for BigCommerce stores. Show more

The "V2 to V3 Product Review & Upgrade Service" by Your Store Wizards is designed to ease the transition from V2 to V3 on BigCommerce for store owners who may find the process daunting. This comprehensive service begins with a detailed review of your product data, including variants, rules, and modifiers, to highlight any potential issues that may arise during the upgrade. By utilizing specialized software, the service simulates the upgrade process to identify elements that may be incompatible with V3, thus preventing functionality problems post-upgrade. Customers will receive a thorough report detailing necessary changes, potential losses, and recommendations, ensuring an informed transition. A personalized Zoom meeting is scheduled to discuss the findings, address concerns, and ensure clarity on the process. With the $299 review fee credited towards a full migration, and being endorsed by BigCommerce, this service offers peace of mind and professional support for those looking to upgrade without experiencing downtime. Note that the app itself facilitates the review process but does not perform the actual upgrade or data analysis.
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Upgrade consultation
Simulated upgrade
Personalized analysis
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Integer Buy Online Pick-up in Store

Integer Buy Online Pick-up in Store

  • 14 Days Free Trial
8.2
1 Reviews
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Seamless online shopping with convenient in-store pickup for BigCommerce. Show more

Integer BOPIS is an innovative app designed to streamline the online shopping experience by integrating a seamless buy online, pick-up in-store (BOPIS) option into your BigCommerce store. This user-friendly app allows customers to schedule convenient pick-up dates and times during checkout, ensuring a hassle-free experience. By incorporating an intuitive store locator powered by Google Maps, it makes finding the nearest pick-up location a breeze. Merchants can effortlessly set up and manage store pick-up orders directly from the BigCommerce Control Panel, offering increased operational efficiency. Integer BOPIS also provides the flexibility to tag and identify specific products available for in-store pick-up. To enhance communication, the app sends timely email and SMS notifications to inform customers about their order status and schedule. Additionally, it accommodates customer needs by allowing changes to the pick-up date, making it a truly adaptable solution for modern retail demands.
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Order management
Product availability
Customer notifications
Store locator
Schedule pickup
Date change support
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Worldline Online Payments

Worldline Online Payments

  • Free Plan Available
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Streamline online payments with secure, adaptable, and efficient checkout solutions. Show more

Worldline Online Payments is a powerful tool for businesses of all sizes, designed to enhance growth with unparalleled speed, simplicity, and security. This app offers seamless integration with diverse payment methods, ensuring a smooth and user-friendly checkout experience for customers while adapting to local market needs. Trusted by countless successful businesses, Worldline transforms payment processing, making it an essential asset for any online store. By revolutionizing your payment systems with Worldline, you can unlock your business's full potential and drive sustained growth. The app is a comprehensive solution for merchants seeking to optimize their checkout process and streamline online transactions. Boost your business’s efficiency and customer satisfaction with Worldline Online Payments today.
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Secure checkout solutions
Adaptable payment methods
Smooth payment integration
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The Quick Service

The Quick Service

  • Free Plan Available
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Order Fulfillment Show more

The Quick Service Online is an innovative app tailored for merchants aiming to enhance their order fulfillment operations. By utilizing this app, merchants can seamlessly manage and track their orders, ensuring a smooth and efficient process from order booking to shipping. The app's automation capabilities allow users to streamline shipping activities, significantly reducing manual effort and saving valuable time and resources. With features like order listing and tracking, merchants can maintain real-time visibility over their fulfillment process, leading to improved customer satisfaction. The Quick Service Online is an essential tool for businesses looking to optimize their operations and achieve faster, more reliable service delivery. Whether you're a small business owner or managing a larger operation, this app is designed to scale with your needs and boost overall productivity.
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Order tracking
Automate shipping
Manage orders
Order booking
Order listing
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HelpIQ‑AI Customer Support

HelpIQ‑AI Customer Support

  • $21-$61 / Month
  • Free Plan Available
  • 7 Days Free Trial
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HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.
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Ai chatbot
Real-time insights
Team collaboration
Omni-channel support
Metrics analysis
Ai summariessuggestions
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Sense WhatsApp

Sense WhatsApp

  • $15.9 / Month
  • Free Plan Available
8.2
6 Reviews
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Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.
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Live chat support
Abandoned cart reminders
Order updates
Click-to-chat icon
Template messages
Integrated messages
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DigitalGenius

DigitalGenius

  • Free Plan Available
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Automatically resolve your customer service requests using AI. Show more

DigitalGenius is a cutting-edge app that revolutionizes the customer journey with its advanced AI and deep integration capabilities. Designed to enhance post-purchase support and boost lifetime customer value, it drives conversions through insightful pre-purchase product recommendations. The platform uniquely combines conversational and visual AI for comprehensive understanding and quick issue resolution, alongside generative AI for personalized, empathetic interactions. Users can engage in natural conversations with an AI Concierge, while Visual AI identifies e-commerce product defects and barcodes with precision. Seamlessly integrated with carriers, ERPs, and warehouses, DigitalGenius ensures efficient problem-solving and delivery processes. Additionally, its robust analytics and alerting features offer valuable insights into AI performance, empowering businesses to continually refine and optimize their operations.
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Generative ai
Visual ai
Conversational ai
Deep integrations
Analytics & alerting
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Reply Genius GPT

Reply Genius GPT

  • $29.9-$99.9 / Month
  • Free Plan Available
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Reply Genius GPT Your partner for exceptional customer service Show more

Reply Genius GPT is a powerful AI-driven application designed to simplify your after-sales operations, making routine tasks far less tedious. With AI-powered automatic reply features, it significantly enhances response efficiency by generating quick and accurate responses to customer inquiries. Its smart algorithms enable automatic sorting of emails, streamlining email management and ensuring important messages never get overlooked. The app treats each customer interaction as a unique conversation, allowing for personalized service and improved customer satisfaction. Universal compatibility ensures it works with all major email services, making it a versatile addition to any workflow. Furthermore, its email synchronization feature enables seamless integration of past emails, offering a smooth and comprehensive view of all communications. Experience a revolution in handling after-sales tasks with Reply Genius GPT, where mundane becomes manageable.
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Email synchronization
Ai automatic reply
Ai automatic sorting
Conversation system
Universal compatibility
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Qpien ‑ Helpdesk & Live Chat

Qpien ‑ Helpdesk & Live Chat

  • $24-$84 / Month
  • 14 Days Free Trial
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All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.
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Quick shopify integration
Centralized management
Live chat integration
Boost sales
Omni-channel support
Whatsapp support
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NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
32 Reviews
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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
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Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking
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Sherpa

Sherpa

  • Free Plan Available
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Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.
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Personalized interactions
24/7 availability
Dispute reduction
Instant support
Accurate answers
Store data integration
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Chaterimo

Chaterimo

  • $9-$24 / Month
  • Free Plan Available
8.2
1 Reviews
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AI Customer Service Supercharged by ChatGPT, Claude or Gemini Show more

Chaterimo is an advanced AI-powered chatbot designed to enhance your Shopify store's customer service experience. The app seamlessly integrates with your store through the Shopify API, ensuring that its knowledge base is updated daily with the latest product information, descriptions, and availability. This real-time adaptability allows Chaterimo to provide accurate and relevant responses, tailored to meet your specific business needs and align with your brand's voice. Its flexible data management capabilities enable a high degree of customization, making it a perfect fit for unique customer interaction strategies. With a 7-day free trial offering full access to all functionalities, businesses can experience the platform's robust capabilities firsthand. Additionally, Chaterimo's 24/7 customer support ensures reliable assistance whenever needed, making it a comprehensive solution for enhancing customer engagement and satisfaction.
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Ai responses adaptation
Shopify api updates
Customizable brand voice
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Raya by Teammates.ai

Raya by Teammates.ai

  • Free App
8.2
1 Reviews
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The Autonomous AI Teammate for Customer Service 24/7 resolves tickets, end-to-end. Show more

Raya by Teammates.ai is an innovative solution designed to revolutionize customer support and engagement. This fully autonomous AI teammate handles entire functions, from taking inbound phone calls and responding to emails to closing tickets, offering seamless support across multiple channels. Equipped with the ability to communicate fluently in over 50 languages, Raya excels particularly in handling Arabic dialects. By integrating smoothly with existing CRM and ticketing systems through 30+ native integrations, Raya efficiently resolves queries, processes payments, manages refunds, tracks orders, and escalates issues only when human intervention is required. This enables human teams to focus on high-value tasks while Raya manages routine, repetitive tasks. With Raya in action, companies can provide consistent, round-the-clock customer service without increasing operational overhead.
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Multichannel support
Ai-powered automation
Seamless crm integration
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