1. Home
  2. Shopify
  3. Shopify Online customer service apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps
STAFF START（スタッフがECでオンライン接客）連携

STAFF START（スタッフがECでオンライン接客）連携

  • Free App
Claim Offer
Claim Offer

店舗スタッフが自社ECサイトやSNSなどのオンラインで接客ができる「STAFF DX」サービスです。 Show more

The "STAFF START（スタッフがECでオンライン接客）連携" app simplifies the integration of STAFF START without the need for coding, allowing seamless deployment through its official app. Although a separate contract with STAFF START is required, this application empowers staff to interact with customers directly via smartphones and PCs. It enhances e-commerce site content by enabling staff to create diverse and engaging product posts using photos, videos, blogs, and reviews. The app also allows staff to experience sales firsthand and offers robust analytics to track sales attributed to their interactions. By providing performance-based evaluations, it boosts staff motivation and engagement with the brand. Furthermore, this connection elevates brand-customer engagement, fostering stronger relationships. Users must review and agree to the terms of use outlined in the "Frequently Asked Questions" under "Resources" before using the app.
Show less
Multimedia support
Simple integration
Easy product posting
Sales performance tracking
Motivation enhancement
Brand engagement
Try for Free
Skyla ChatGPT Customer Service

Skyla ChatGPT Customer Service

  • $49-$89 / Month
  • Free Plan Available
8.2
5 Reviews
Claim Offer
Claim Offer

Great customer service with ChatGPT. Install in one click. Show more

Meet Skyla, the 24/7 customer service chatbot powered by ChatGPT, designed specifically for Shopify stores. Skyla delivers accurate responses to customer inquiries by continuously learning and adapting to your shop's data, ensuring a seamless user experience. The app boasts simplicity and efficiency, offering features like easy customization, email and notification integration, analytics, and topic classification, all within an all-in-one powerhouse solution. With a single-click installation process, incorporating Skyla into your e-commerce platform is as easy as it gets. Powered by OpenAI's robust API, Skyla ensures reliable and efficient service. Customize Skyla to align with your brand's style, maintaining a consistent and engaging customer interface. Experience a professional-grade customer service solution with effortless setup, enhancing your Shopify store's efficiency and customer satisfaction.
Show less
Easy customization
Email notifications
Customer analytics
Instant setup
24/7 service
Ai-powered answers
Try for Free
AI Service Agent

AI Service Agent

  • $12 / Month
Claim Offer
Claim Offer

AI Service Agent: 24/7 intelligent customer support tailored to your business needs. Show more

AI Service Agent is an innovative AI-powered tool designed to enhance customer support by understanding your business and providing assistance around the clock. Upon installation, the Agent swiftly scans your website and any supplementary documentation to familiarize itself with your operations, enabling it to answer common customer inquiries effectively. The app is highly customizable, allowing you to personalize its behavior and appearance to align with your brand identity seamlessly. In instances where personal interaction is required, you'll receive notifications, ensuring that no important conversation slips through the cracks. The dashboard feature allows you to review past conversations and manage customer details effortlessly. Prior to launching, the Test Mode offers you a chance to simulate real-time interactions, ensuring your customers receive exceptional service right from the start. With AI Service Agent, your business can provide uninterrupted support, scale efficiently, and maintain personal connections with your clients.
Show less
Real-time alerts
24/7 customer support
Customizable behavior
Install App
POWR: Customer Support Request

POWR: Customer Support Request

  • $9.99-$89.99 / Month
7.1
3 Reviews
Claim Offer
Claim Offer

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.
Show less
Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
Install App
Gladly

Gladly

  • $180-$210 / Month
7.7
27 Reviews
Claim Offer
Claim Offer

People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
Show less
Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
Install App
HelpIQ‑AI Customer Support

HelpIQ‑AI Customer Support

  • $21-$61 / Month
  • 7 Days Free Trial
Claim Offer
Claim Offer

HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.
Show less
Ai chatbot
Real-time insights
Team collaboration
Omni-channel support
Metrics analysis
Ai summariessuggestions
Try for Free
The Quick Service

The Quick Service

  • Free App
Claim Offer
Claim Offer

Order Fulfillment Show more

The Quick Service Online is an innovative app tailored for merchants aiming to enhance their order fulfillment operations. By utilizing this app, merchants can seamlessly manage and track their orders, ensuring a smooth and efficient process from order booking to shipping. The app's automation capabilities allow users to streamline shipping activities, significantly reducing manual effort and saving valuable time and resources. With features like order listing and tracking, merchants can maintain real-time visibility over their fulfillment process, leading to improved customer satisfaction. The Quick Service Online is an essential tool for businesses looking to optimize their operations and achieve faster, more reliable service delivery. Whether you're a small business owner or managing a larger operation, this app is designed to scale with your needs and boost overall productivity.
Show less
Order tracking
Automate shipping
Manage orders
Order booking
Order listing
Try for Free
qikify Contact Form Builder

qikify Contact Form Builder

  • $5.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
740 Reviews
Unlock Deals
Unlock Deals

Easily create forms to collect leads, improve customer service Show more

qikify Contact Form Builder is a versatile no-code tool designed to simplify form creation for a wide range of applications, including contact forms, wholesale inquiries, and surveys. It empowers users to craft customized forms that not only help in converting new leads but also aid in expanding contact lists and enhancing customer service experiences. The app allows for efficient management of form submissions within the app, while also offering seamless integration with email apps for streamlined communication. With advanced features like reCaptcha, conditional logic, file upload, and form scheduling, it ensures a robust and secure form-building experience. Additionally, users can display forms as popups, bubbles, or embedded directly on their websites. By updating your contact forms with qikify, you can easily transform user interactions into valuable business opportunities.

Show less
Multiple form types
Custom form creation
No-code solution
Email integration
In-app submission tracking
File upload support
Try for Free
Sense WhatsApp

Sense WhatsApp

  • $15.9 / Month
  • Free Plan Available
8.2
21 Reviews
Claim Offer
Claim Offer

Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.
Show less
Live chat support
Abandoned cart reminders
Order updates
Click-to-chat icon
Template messages
Integrated messages
Try for Free
DigitalGenius

DigitalGenius

  • Free Plan Available
Claim Offer
Claim Offer

Automatically resolve your customer service requests using AI. Show more

DigitalGenius is a cutting-edge app that revolutionizes the customer journey with its advanced AI and deep integration capabilities. Designed to enhance post-purchase support and boost lifetime customer value, it drives conversions through insightful pre-purchase product recommendations. The platform uniquely combines conversational and visual AI for comprehensive understanding and quick issue resolution, alongside generative AI for personalized, empathetic interactions. Users can engage in natural conversations with an AI Concierge, while Visual AI identifies e-commerce product defects and barcodes with precision. Seamlessly integrated with carriers, ERPs, and warehouses, DigitalGenius ensures efficient problem-solving and delivery processes. Additionally, its robust analytics and alerting features offer valuable insights into AI performance, empowering businesses to continually refine and optimize their operations.
Show less
Generative ai
Visual ai
Conversational ai
Deep integrations
Analytics & alerting
Try for Free
Reply Genius GPT

Reply Genius GPT

  • $29.9-$99.9 / Month
  • Free Plan Available
Claim Offer
Claim Offer

Reply Genius GPT Your partner for exceptional customer service Show more

Reply Genius GPT is a powerful AI-driven application designed to simplify your after-sales operations, making routine tasks far less tedious. With AI-powered automatic reply features, it significantly enhances response efficiency by generating quick and accurate responses to customer inquiries. Its smart algorithms enable automatic sorting of emails, streamlining email management and ensuring important messages never get overlooked. The app treats each customer interaction as a unique conversation, allowing for personalized service and improved customer satisfaction. Universal compatibility ensures it works with all major email services, making it a versatile addition to any workflow. Furthermore, its email synchronization feature enables seamless integration of past emails, offering a smooth and comprehensive view of all communications. Experience a revolution in handling after-sales tasks with Reply Genius GPT, where mundane becomes manageable.
Show less
Email synchronization
Ai automatic reply
Ai automatic sorting
Conversation system
Universal compatibility
Try for Free
Qpien ‑ Helpdesk & Live Chat

Qpien ‑ Helpdesk & Live Chat

  • $24-$84 / Month
  • 14 Days Free Trial
Claim Offer
Claim Offer

All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.
Show less
Quick shopify integration
Centralized management
Live chat integration
Boost sales
Omni-channel support
Whatsapp support
Try for Free
NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.3
96 Reviews
Claim Offer
Claim Offer

Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
Show less
Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking
Try for Free
Chaterimo

Chaterimo

  • $9-$39 / Month
  • Free Plan Available
8.9
7 Reviews
Claim Offer
Claim Offer

AI Customer Service Supercharged by ChatGPT, Claude or Gemini Show more

Chaterimo is an advanced AI-powered chatbot designed to enhance your Shopify store's customer service experience. The app seamlessly integrates with your store through the Shopify API, ensuring that its knowledge base is updated daily with the latest product information, descriptions, and availability. This real-time adaptability allows Chaterimo to provide accurate and relevant responses, tailored to meet your specific business needs and align with your brand's voice. Its flexible data management capabilities enable a high degree of customization, making it a perfect fit for unique customer interaction strategies. With a 7-day free trial offering full access to all functionalities, businesses can experience the platform's robust capabilities firsthand. Additionally, Chaterimo's 24/7 customer support ensures reliable assistance whenever needed, making it a comprehensive solution for enhancing customer engagement and satisfaction.
Show less
Ai responses adaptation
Shopify api updates
Customizable brand voice
Try for Free
Refly

Refly

  • $49-$249 / Month
  • 7 Days Free Trial
Claim Offer
Claim Offer

"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.
Show less
Seamless integration
Real-time analytics
Multi-channel support
Ai-powered automation
Try for Free
Sherpa

Sherpa

  • Free App
Claim Offer
Claim Offer

Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.
Show less
Personalized interactions
24/7 availability
Dispute reduction
Instant support
Accurate answers
Store data integration
Try for Free
Aisq: Auto Customer Support

Aisq: Auto Customer Support

  • $24.99-$199.99 / Month
  • 1 Days Free Trial
Claim Offer
Claim Offer

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
Show less
Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
Try for Free
Text Global

Text Global

  • $24.95-$119.95 / Month
  • Free Plan Available
Claim Offer
Claim Offer

Direct messaging made easy

Bulk marketing campaigns
Order confirmation updates
Automated sms triggers
Shopify data sync
Order fulfillment alerts
Checkout abandonment alerts
Try for Free
PS Ring Sizer

PS Ring Sizer

  • $10 / Month
  • 7 Days Free Trial
(3/5)
2 Reviews
Claim Offer
Claim Offer

Online Ring Sizer for Jewelry Store Show more

PS Ring Sizer is an innovative app designed specifically for jewelry store owners to enhance their customer experience. This app addresses the common issue of customers not knowing their ring size, which often leads to indecision and added communication efforts. By enabling customers to accurately measure their ring size using their smartphones, PS Ring Sizer eliminates the need for mailing physical ring sizers, thereby reducing costs and waste. By integrating PS Ring Sizer on their product pages, store owners can streamline the buying process, minimize returns, and improve conversion rates. This digital tool significantly boosts customer confidence, making it easier for them to select the right ring size with accuracy and ease. Ultimately, PS Ring Sizer empowers jewelry businesses to offer a seamless and satisfying shopping experience.
Show less
Boosts conversion rates
Smartphone sizing
Integrate with product page
Enhances buyer confidence
Reduces return rates
Streamlines purchase process
Try for Free
Mailswap : ASS Manager

Mailswap : ASS Manager

  • $49.99-$149.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
(3.1/5)
2 Reviews
Claim Offer
Claim Offer

Automatic management and response for your after-sales service Show more

Mailswap: ASS Manager is a powerful tool designed to streamline the after-sales service experience for e-merchants. This innovative app allows users to effortlessly create and organize customer files, utilizing in-depth statistics to enhance the performance of online stores. With advanced automation features, Mailswap ensures quick and personalized responses to every customer inquiry, significantly boosting customer satisfaction. The app's intuitive interface makes setup easy, requiring only a few clicks to get started. By reducing the time spent on repetitive customer support tasks, Mailswap enables businesses to focus on growth and efficiency. With the promise of responses within three hours, it revolutionizes customer support management and elevates service quality for businesses.
Show less
Simple setup
Automatic responses
Customer file creation
Response statistics
Quick replies
Satisfaction tracking
Try for Free
Scroll to Top