Eduarda was so on point, she helped me to fix my email sender issue that damaged my recipent volume and helped understand why photos doesnt show on the email marketing - she is great

I have been very impressed with the service received by the Omnisend team. They are knowledgeable and quick to sort out any problem. I am not very technical and found them really supportive and helpful. I trusted they would be able to help me and they did. Thanks to Johnny but there were others that were equally great!

I love omnisend. I've tried other email services and prefer Omnisend to them all. Their interface is easy to understand and there's not much you can't do. Their customer service is also excellent.

So far very happy with the process, had some issues where I didn't know how to fix one of my flows, customer care team was very quick and efficient!

Thank you to Mathías and the entire team for their incredible support in resolving an issue I was facing. Everyone I spoke with was not only kind but also genuinely easy to talk to, making the whole process so much smoother. Their professionalism and willingness to help didn’t go unnoticed, and I truly appreciate the effort they put into resolving my concerns.

I had issues with SPF verification and Sanya was very helpful. The problem was resolved in very little time without keeping me waiting. Thank you for the recommendations too.

Great support - didn't need it for any issue with the software just to check over an automation I had setup to make sure it was correct. They went above and beyond to help me fix an issue I had with it and get it working. I'd say this is really great value for what you get.

Thank you Mathías: BEST CUSTOMER CHAT SERVICE i have ever experienced. I've had many chat customer support experiences, by talking to Mathías was by far one of the best i've ever had. (no waiting line) Explanations are very precise & in a friendly way. He thinks along with the problems that I had and gave me some very useful insights. I just started my Omnisend account because I got stuck on another mailing platform (i was stuck on some things for a while...), but because of his explenations of the available features, which i will be using in the future, I will be building my mailing automation on Omnisend, which is now simply connected to my Shopify account (with his help). He also helped me with segmentations & much more. I'm still a free user but will be upgrading very soon. Please give this man a raise, he deserves it! Thanks again Mathías, kind regards Peter

I have tried multiple email services, but this one so far is the best customer support, and I love that it includes SMS. It integrates easily, and the features are awesome. I used to have multiple apps for various features I wanted on my website, but this one has everything. Customizing is also simple, and scheduling is easy, which is one thing I was looking for!

Easy to use platform and easy for startup companies to grow, thank you for helping my growing candle business www.valorharvest.com, greatly appreciated.

The Omnisend Team is amazing, always here to help 24/7. They helped us whenever we needed and provided the best answers. Thank you Team, truly PROs!

Truly a fabulous app, with hands down the best customer support I have ever experienced. Thank you, Emna and colleagues, for your recent attention. Truly cannot fault the app or the people.

The app is very easy to use, lots of options, even if you are not experienced with making newsletters, you will be able to learn how to make the most fabulous newsletter campaigns. The customer service chat is very supportive. I have contacted them so many times because I was not familiar with so many things and didn't know what to do, but they have always been very patient and supportive. Thank you Mariia for your kind assistance and excellent advice.

Best ever! I have tried several different Email Marketing apps and this by far is the best! Great assistance, easy to use and priced right!

Eduarda was very kind and helpful. I asked multiple times but she supported me step by step with patience. Thank you very much.

Mariia is EXCELLENT and help me naviagate an issue I was having quickly and accurately. Very happy with the resolution, thank you!

La personne qui m'a aidée a pris le temps nécessaire pour résoudre mon problème avec beaucoup de professionnalisme et de patience. Grâce à lui, tout fonctionne parfaitement maintenant. Un grand merci pour cette qualité d'accompagnement, ça fait toute la différence !

Always loved using Omnisend, find it so easy to use and assistance is always on hand. Dealt with Burak at Omnisend and they were so helpful and kind.

Salma was very fast and really helpful fixing currency problem on our multi-store accounts. Thank you!

I had such a great experience with Sanya from customer service! They were incredibly helpful and got straight to the point, which I really appreciated. Not only did they address my questions quickly and clearly, but they also went above and beyond by providing me with some really useful resources and help me verify some stuff right away. Their professionalism and efficiency made the whole process so smooth. Huge thanks to Sanya for their outstanding support!