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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (459)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Pixel Pro Audio

Oct 02, 2024  on Shopify

We have been a multichannel online store for many years, utilizing some higher end and costly solutions to manage our listings, inventory, and orders across all of our channels. Litcommerce does all of the above and does it at a very affordable price. We transitioned over to Litcommerce back in June and haven't looked back! We highly recommend this app!

Pott'r

Oct 02, 2024  on Shopify

Harvey was very helpful to get things up and running. It was quite straightforward but he gave me confidence in a supporting role - being there as a back up if needed.

The Satellite Shop

Oct 01, 2024  on Shopify

Rachael solved my problem with google shopping when I could not get some ads to upload. Very pleasant to work with,

Herbony Home Goods

Sep 28, 2024  on Shopify

amazing live support. very patient. she walked me threw every thing step by step, from linking my market places on both Esty and tik tok, and importing products, correcting sync errors, and helped me make sure that the orders where syncing to the shopify main store. I'm super impressed. highly recommend.

heben-zurren

Sep 25, 2024  on Shopify

Mal eine tolle App die auch richtig gut supported wird. Als Seller hat man nicht das Gefühl allein zu sein und wird souverän durch alle nötigen Schritte geführt.

Retourify e. K.

Sep 25, 2024  on Shopify

Sehr schneller und kompetenter Support. Litcommerce ist schneller und letzten Endes einfach zu bedienen als viele andere Tools. Besonders praktisch und essenziell ist die Sync-Funktion mit dem Invantar, um Doppelverkäufe auf mehreren Plattformen zu vermeiden.

GleeBeeCo

Sep 24, 2024  on Shopify

This has been the easiest and most complete app I've tried for pushing my products to eBay. The template and recipe features help automate a lot. All apps like this have a learning curve but after two days I feel like I have my head wrapped around it and most of my ~1,000 products are listed. I've dealt with two people for support so far and both have been professional and very helpful in helping me get setup.

99Diecast

Sep 24, 2024  on Shopify

We had tried other multichannel solutions on the Shopify App Store prior to LitCommerce and for one reason or another were forced to explore other options. Our experience with LitCommerce has been nothing but exceptional. The product itself is nearly perfect for our current needs. Pricing is fair when compared to the current market. Their support team is one of the best we have worked with (and we deal with a lot of support teams.) Feedback, feature requests, account inquiries - every contact has been treated above and beyond what one would expect from online support these days. The product is great, but in our opinion, the care and professionalism of the support team makes them the best option on the marketplace in our opinion. We encourage anyone branching out into the multichannel waters to give this product a test before looking elsewhere. A big thank you to Jean and the LitCommerce Team for such an exceptional experience. One note: Amazon has employed a more restrictive approach to their API in recent years and 3rd party developers are required to go through a highly complicated and lengthy application process to receive customer address information for orders. LitCommerce is in the process of the application; however until it is complete, address information will come in as randomized strings for Amazon orders and will need to be obtained manually through your Amazon merchant account. It is our only current negative and is not a deal breaker for us but it would be unfair not to mention.

GEMA Shop

Sep 23, 2024  on Shopify

Sehr freundlicher und schneller Support. Es wird auf Probleme direkt eingegangen und nach einer Lösung gesucht.

Randy's LLC

Sep 21, 2024  on Shopify

Customer service has been incredible at smoothing out any issues in a timely manner. This app does what I need it to do.

SatNavWorld

Sep 18, 2024  on Shopify

The support team (especially Rachel) have been very responsive to all my questions and issues. The tool does what it says on the tin and is saving us a lot of time.

R & B Import

Sep 17, 2024  on Shopify

RUBY AND OTHER PEOPLE HELPED ME DURING PAST WEEK AND THEY WERE THERE ALL THE TIME AND WAIT FOR ME TO FINISH THE WORK AND THEY ALWAY ASKED ME IF I NEED THEIR HELP THEN WE COUNTNIUE TO ANOTHER STEP WHICH IT WAS VERY NICE OF THEM THANK YOU FOR EVERY THING LEILA

Audoma

Sep 17, 2024  on Shopify

Excellent app very intuitive and easy to use and the support team is on a whole other level, extremely responsive and on top of any issues that might arise.

CrystalsnGems

Sep 16, 2024  on Shopify

The app is excellent. They worked with me to find a solution that best suited our 3 Channels. The support during normal working hours is very good.

My little sonata

Sep 16, 2024  on Shopify

The support is fast, friendly, and really responsive to what I need. In addition to answering my questions, she also provided me with information that would be helpful to me, which helped me a lot in using it

GreenTrove

Sep 12, 2024  on Shopify

I just wanted to thank you for the wonderful help I received when I first started using the app for my dropshipping business. Your team was responsive, clear, and helpful. Their professionalism and patience made a significant difference, and I am now much more comfortable with Litcommerce.Thank you for your wonderful support!

WHS Stereoview

Sep 11, 2024  on Shopify

Real-time customer service, extremely easy to use commerce app with excellent integrations. Very very happy with the app and the professionalism of the staff and developers.

EPIG

Sep 11, 2024  on Shopify

LitCommerce has been a lifesaver for connecting our sales channels across different stores. Their support team is great! They're courteous, patient and always make sure you understand everything. It doesn't matter if you need help with a how-to, explore solutions or even request a new feature, they're always prompt to assist. They have always followed up all our inquiries to make sure everything is working perfectly. Honestly, their support is the best I've ever experienced. I can't recommend them enough!

Classic Brass Lighting

Sep 10, 2024  on Shopify

Using LitCommerce to integrate Shopify with eBay and Etsy accounts for about a year. Support is always very good and available. Managing multiple sales channels is working very well. Once I had the templates and initial integration complete it has been very easy to add and manage listings.

Sound Sandbox

Sep 09, 2024  on Shopify

We've been demo-ing a lot of these kinds of apps. These guys have "Elite" customer support! Harvey was awesome - stepped me through the entire process of getting our products on a Marketplace. Very intuitive and straight forward. These guys are a keeper. Thanks again Harvey!

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