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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (515)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Magitek Repairs and Restoration

May 16, 2025  on Shopify

I’ve tried many solutions to integrate eBay with my store—first on WooCommerce and now on Shopify—and nothing comes close to LitCommerce. The integration is straightforward, but the features are impressively advanced. I’m especially a huge fan of their template system, which lets me quickly modify product descriptions in bulk through a simple and intuitive form. On top of that, their support is second to none—responsive, helpful, and knowledgeable. Highly recommend for anyone looking to simplify multi-channel selling!

The Country Home Collection

May 14, 2025  on Shopify

The software and support are 5 stars. I very rarely leave reviews but Rachel and the other team members have always been extremely helpful. 100% recommend this.

Bottega Jacobs

May 14, 2025  on Shopify

Super Verbindung zwischen verschiedenen Verkaufsplattformen und einfaches pflegen des Warenbestandes. Bei jeder Frage, hilft der Support sofort und mit einfachen Step by Step Anleitungen konnte bisher jede Frage umgesetzt werden. Sehr zufrieden.

highcove.ie

May 13, 2025  on Shopify

I had excellent mentoring from Harvey and enjoyed learning the steps to be taken to easily set up my products from Shopify to Ebay.

Récup Auto Shop

May 13, 2025  on Shopify

Support hyper réactif, très aimable et concernant les fonctionnalités je découvre au fur et à mesure des options bien utiles ! Je recommande ! Merci Harvey and Evelyn !

Replay Guitars

May 13, 2025  on Shopify

Just got started, and so far so good! I've been wanting an app for Reverb.com integration for some time, and this seems like a great option. Relatively easy setup and a good UI makes the work easy, also great help via the easy online chat portal from Ruby, thank for the assistance!

Embe Skin

May 09, 2025  on Shopify

Ruby's help was amazing in helping me get this set up and she answered all the questions I had on the functionality of the platform.

Personalise4uLtd

May 02, 2025  on Shopify

I am currently in the trial period but I can honestly say that the Customer support both on the day I signed up and ongoing is beyond good, it is the best I have experienced. I have used other applications and they are difficult to use and take ages to come back to you to resolve an issue. It is early days for me but this software looks and feels amazing Would highly recommend this

Spinney Media

May 02, 2025  on Shopify

We've been using LitCommerce to connect our Shopify primary store to our listings on eBay and Amazon. I had a fantastic support exchange with Mona at LitCommerce to help us learn the platform and untangle some things. Excellent support that helped us learn and adapt our processes to be more effective and efficient in using the platform.

Gift Moments

May 02, 2025  on Shopify

So far so good, will update review in the future. Takes some learning but seems well laid out. I don't like not being able to update all products to a channel at once instead of batches of 100. I know channels have limits but it could at least be queued. I have 3 channels connected, would like to bring my other channels to this platform but it's gets really pricey. Also if the listing type is not the same across all channels the products cannot be linked, weird as it should just connect to the SKU. Support are excellent and have always been helpful in resolving any issues or queries.

NEED IT AGAIN

May 01, 2025  on Shopify

A great app with Excellent support. the app works as intended. They answer any question needed and have a solution for any problem. One Of the best apps and support you can get. Harvey, Pauline, Ruby, Phillip, Mona, Rosalie, Audrey, Alayna, Cody These people are so nice and helpful with anything the we have needed. A+ company and people.

Wisconsin Cheese Mart

Apr 24, 2025  on Shopify

Overall the app has worked well to fit our needs in connecting our other channels to Shopify, streamlining our inventory across all channels. We have contacted support several times with questions; Rachel has been very prompt and courteous every time!

Rodessa

Apr 19, 2025  on Shopify

Amazing app, makes selling on eBay from shopify a breeze. Customer support is amazing and always available

millionstarget

Apr 17, 2025  on Shopify

Fantastic Application Ever, I love this platform. Very helpful in E commerce Business and also with Multi Channel Integration. Customer Service is very good, Available all the time in live chat. Recommend to everyone. Cheers

Hashbury

Apr 17, 2025  on Shopify

The tech support is very responsive and willing to help with any issues quickly. They were willing to go above and beyond and help me fix complex issues with my sales channel connection. I would highly recommend this app for anyone's store to help them send orders to their supplier.

Koop

Apr 17, 2025  on Shopify

Only have bad things to say about this app. I've used another app in the past for Ebay, and it worked great, was able to download 10K+ products in less than 1-2 hours, very user friendly and never needed to reach out to customer service. Add to try another app for a new channel that we now have, and this one is a nightmare. To upload multiple products, you have to uplaod from Shopify, then upload through their templates, then uplaod to the desired channel. For 10K + products, I'm now at 3 days of upload of work. Some download stopped at some point for no reason, and gets frozen. You then have to reach out to customer service, who solve the problem in 12 hours. So you cannot do anything by that point. Also, the pricing mentions X$ for X number of listings. But if you list your items on 2 channels, it means that your listing will be doubling, and therefore you have to take a new subscription tier. For 10K+ products, I had to upgrade to the 20K listing because I had 2 channels. Knowing that upfront, I would have chosen another app, doing the same thing, but way less expansive. I regret a lot taking this app, since now after all of this work, I'm considering just deleting everything and moving on to another app, as the monthly pricing is probably 5X the other available app on the market. Choose another app.

The Perfect Gem

Apr 12, 2025  on Shopify

Harvey is very patient and walk me through steps by steps to make sure I understand how to use the app and solve my issues. I've been using them for a year and so far having good experience with the app and their customer service

Norse Tradesman

Apr 09, 2025  on Shopify

Pretty robust integration app, works great for our needs to import Etsy orders to Shopify. Responsive support team.

Ojo Weave n Wigs

Apr 04, 2025  on Shopify

Very seamless in integrating etsy and amazon. the hands on step by step help from the team is second to none. Very user friendly as well

CRYSTALS.COM

Apr 03, 2025  on Shopify

Barley works as it should... customer support replies fast, but its pretty much ai replies... they waste your time and run you in circles. Its been over charging me for months and not allowing me to publish any new items, just gives an error. Im paying for 1000 listings and only have 200 live. They support just gives automated ai replies... I wouldn't recommend this app, unfortunately. I wish it worked as it promised.

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