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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (472)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

The Giftware Company

Jan 10, 2025  on Shopify

I have just downloaded this app and so far the customer service has been incredible! Very quick and thorough responses! Very excited to get cracking using this and I believe it will help me to scale incredibly quickly! Thank you Rachel and Alayna for all your help on my first day using this!

Garrett Park Guitars

Jan 05, 2025  on Shopify

Harvey helped me resolve an issue in an efficient and effective manner. His guidance was clear and given in a friendly, positive way.

Lost Lake Designs

Jan 05, 2025  on Shopify

Tech support is very helpful! Had many questions answered quickly. Audrey and Pauline are fantastic!

Meekilli Accessoires

Jan 02, 2025  on Shopify

Die app ist super und macht was es verspricht. Bei fragen und Support war Rosalie sehr schnell und sehr hilfsbereit. Danke nochmal!

Lexdirect.us

Dec 31, 2024  on Shopify

Dose not work very well with Amazon and Walmart. Seems like a great idea but software needs more development and intelligence. Seems to be a Alpha or Beta product still. Had issues like multiple listings on amazon and unable to read product categories. Also had field descriptions not able to read Shopify data fields like color. Support was friendly and eager to help but not able to get to work and received a lot of customer service canned answers. Learning videos are great but not able to get me to the finish line. I put around 15 hours in support to many nights past 1am EST. Support seems to be in far east and only able to reply from 9pm to 8am. Probably will be a great product as it matures. Not interested in being thier R&D while paying for service. Free version dose not give you ability to use product so I paid for premium.

My good feeling

Dec 31, 2024  on Shopify

Great support and excellent assistance with setting up the channels! Highly recommended! They are very accommodating and even adjust the paid plans to meet your needs.

Moisza

Dec 25, 2024  on Shopify

The support is fast and efficient. Rachel is helpful and gave lots of useful information. The app is practical and comprehensive. I'm glad I found the app.

Antique Books Australia

Dec 17, 2024  on Shopify

LitCommerce is a wonderful solution and their tech support (such as RUBY) are the best!! Wonderful communication skills and exceptional problem solving abilites. Highly recommend.

Ploutone

Dec 15, 2024  on Shopify

Pretty easy to use overall. Takes a bit of time to learn all of the features, but the UX is pretty straightforward and intuitive. Customer support is stellar. Definitely among the best support I've received on any Shopify app

DiecastModeler.com

Dec 14, 2024  on Shopify

I have paid and tried many of the Ebay Integration Apps, and found LitCommerce to be the best in Support and as a functioning program. Most of the Developers do not use the their own software and don’t realize what is truly needed. LitCommerce Is different in that I never feel lost. Menus are all plain and clear. I love being able to view the products in Large and small Versions (Editing mode). Quit wasting your money and time on other Apps and dive into LitCommerce instead. I have not been paid for this review. I really am a paying customer.

RocketMusic

Dec 11, 2024  on Shopify

I've been using LitCommerce for the past 2.5 years to integrate my Reverb store with my Shopify store. The setup/integration was pretty simple, and the process works very well. I do all of my product editing in Shopify, then I export that info to my Reverb store through LitCommerce. Reverb orders then get seamlessly synced to Shopify also through LitCommerce. I've had a few minor problems over this time, but the folks at LitCommerce have always fixed things very quickly. Same day or next day solutions have been my experience. Overall, I'm very happy with the service and the support.

FiveSeasonStuff

Dec 04, 2024  on Shopify

The customer service provided by LitCommerce is exceptional and the support is around the clock help. Thoughtful, informative and polite. Today Harvey helped me with a problem I had and solved it immediately. Thumbs up!

Joyous Creations & Co.

Nov 27, 2024  on Shopify

I'd like to commend Harvey for his outstanding support. On multiple occasions, he has been incredibly helpful, ensuring that I received accurate and detailed information regarding my channels with LitCommerce. Harvey went above and beyond to offer practical solutions and guidance, making the process much easier to navigate. His patience and willingness to assist at every step has been invaluable. It's clear that he is dedicated to providing excellent service, and I truly appreciate his efforts. Thank you, Harvey, for your exceptional support!

LLASI Apparel

Nov 27, 2024  on Shopify

Okay, so I've been using LitCommerce for my Shopify store and honestly, it's been a lifesaver! It does everything - listing products, keeping track of orders, even helping me with my marketing. At first, I thought it looked kinda basic, not gonna lie. But don't let that fool you! This thing is seriously powerful. Plus, their support team is AMAZING. Whenever I've had a question (and trust me, I've had a few!), they've been super helpful and quick to respond.

Vanson Guitars

Nov 26, 2024  on Shopify

Very impressed with the app and support service received so far. Integrated my Reverb store to my main Shopify site very smoothly and was guided through the product listing and linking procedures. I was assisted via chat support by both Rachel and Pauline who were very professional and easy to communicate with. 5 stars to them both! I'd recommend LitCommerce over and above other apps that I've had numerous issues with in the past. Ben, Vanson Guitars.

Birdie Bargains

Nov 21, 2024  on Shopify

Great app for two-way syncing shopify inventory and sales with ebay and customer service is extremely helpful if you have any issues!

Vinyl Bay 777

Nov 21, 2024  on Shopify

Great app after searching through so many that claim to do so much. Litcommerce works and does what they say. It took some time to figure out how it worked and I needed tons of help to get started but their chat support is superb and very response. They were able to customize how my platforms were mapped and provided great support all along the way. Would highly recommend.

My Store

Nov 21, 2024  on Shopify

This app is amazing. It's super easy to use and has a great guide with specific and easy to follow instructions. Maybe the guide needs to be a little bit clearer since I misunderstood one of the steps. Audrey caught on and cleared the matter for me in just a few minutes in a very efficient, straight to to the point without leaving anything out way. She didn't deviate, she dove right in.

Nutmeg Games

Nov 20, 2024  on Shopify

5-star support. Far superior to Marketplace Connect support, CEDCommerce, and Amazon Integration Plus. Unfortunately, we had to uninstall the app because it is not capable of syncing customer data (name, address, phone) from Amazon orders to Shopify. We were told we had to manually copy and paste the data for each order.

Castle Rocks Cornwall

Nov 19, 2024  on Shopify

I've been using Lit Commerce for a while now. Before Lit Commerce I had tried them all! None of them worked well and the costs just kept escalating. I use Lit Commerce to sync my Shopify store and my Etsy store - I sell one of a kind items and I have a lot of inventory. The Lit commerce software allows me to never worry about oversells and it syncs my inventory and orders perfectly. The software does so much more than just that though. Aside of the software - the customer service team!!! OUTSTANDING - there is no waiting - most things are resolved straight away. They are kind, polite and very professional. I highly recommend Lit Commerce. They're great!

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