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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (472)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Custom Keyboards UK

Feb 17, 2025  on Shopify

I had an extremely frustrating experience with LitCommerce, and I strongly advise against using their service. I attempted to list one single product on Amazon using their platform, and somehow, their system broke my Amazon account. As a result, I can no longer create new listings against new offers, which is a serious issue for any seller. When I reached out to their support team for assistance, their response was completely unhelpful. I requested a partial refund since they failed to deliver on their core promise—the ability to list on Amazon through their service. They flat-out refused any compensation. Instead of taking responsibility and working directly with Amazon to fix their API issues, they told me to go deal with Amazon myself. This is unacceptable, as the issue was entirely caused by their platform. Rather than taking accountability, they simply washed their hands of the problem and left me to sort out the mess. If you’re considering using LitCommerce, I strongly recommend looking elsewhere. Their service is unreliable, their support team is unhelpful, and worst of all, they refuse to fix their own system failures. Stay away if you value your time, money, and your Amazon business.

Samsuns Group

Feb 14, 2025  on Shopify

Meine Arbeit ist so viel einfacher geworden! Insbesondere bei Problemen oder Fragen kann ich mich direkt an sie wenden. Auch heute haben sie innerhalb kürzester Zeit geantwortet und sich sehr für mich interessiert. Ich benutze es schon lange und bin sehr zufrieden, ich empfehle es.

Rebuilders Xchange

Feb 13, 2025  on Shopify

I had an excellent experience with the support team! They were incredibly helpful, providing a step-by-step guide for everything I needed. They also answered promptly every time.

magnetmate.au

Feb 12, 2025  on Shopify

If you are not using this service to sync up your different selling channels, you are doing it the hard way. Very intuitive to set up, their YouTube how-tos are excellent. Whilst I was playing around, Alayna from tech support dropped in and asked if she could be of assistance. At first, I thought it must have been an AI bot. But no, Alayna was a real person, and she went through my eBay set up and found a couple of errors I had made and answered a query I had about a setting. It is hands down the best service I have had with anyone online for a long time. I wish more platforms did this. What a difference it has made to my experience and the frustrations I did not need to go through just by the simple act of asking if I was okay and if I needed any help. Thank you, Alayna. I will upgrade to the paid plan as soon as I have my products sorted.

KKC Kart Components

Feb 12, 2025  on Shopify

Very cost effective way of listing product from Shopify to ebay. The tool works very well and any questions you have the support available within the app and they reply very quickly and are helpful.

Comfizz

Feb 11, 2025  on Shopify

I have been using LiCommerce to connect my UK Amazon shop to my Shopify store to control live inventory and it works brilliantly. I recently needed to add more Amazon stores for other countries and the support team showed me how to do this and answered any questions i had ina very clear manner with screenshots showing me exactly where to go. In summary this is a great App with great support

Select Sounds LLC

Feb 11, 2025  on Shopify

After using LitCommerce for a few months I can report that it is a very helpful and affordable inventory/price sync tool, which also helps show orders awaiting shipment, and can even sync tracking for some platforms (though, not Amazon due to Amazon limitations). The tool has an orderly interface and is fairly easy to understand and setup even without reading documentation. Even more, their technical support team is great. They are very helpful, responsive (though you may need to wait a short time for the opening hours, which do not match up perfectly with USA Eastern, so occasionally you will get follow up email overnight). I have had a few problems where they took ownership for resolving a technical issue and they actually followed up with me on how the issue was resolved. How often does that happen these days? I would especially like to thank Rosalie, Mona, Racheal, Harvey, and the rest of the LitCommerce technical support staff members. All are very friendly, they speak English exceptionally well, and have helped greatly.

SunHomeEnergy

Feb 08, 2025  on Shopify

LitCommerce Amazon eBay Etsy is good APP for shopify market connection , as non IT person I have no presure to upload products from Shopify to other market channel , thanks a lot for Mrs. Pauline support during setup, thanks!

J7 Store

Feb 06, 2025  on Shopify

It's not a bad app but you need to make sure ALL your products are set up correctly in shopify, as a lot of products don't link and takes time to resolve. Support is goo to but it would be better if they can do video alls and screen share to resolve problems faster

Lab Alley

Feb 02, 2025  on Shopify

I'm just getting started with LitCommerce, but I can tell you the support is excellent. Every time I have any questions someone is immediately available via chat to answer any and all questions. Working with Pauline today was extremely helpful in determining how I set up my products. Thank you!

Sammi's Attic

Jan 28, 2025  on Shopify

Customer service is outstanding! They are very responsive to questions and seem eager to assist in any way they can. I am still learning how to use the app but so far so good!

Melissa Art Collection

Jan 28, 2025  on Shopify

I love using LitCommerce as a platform that connects my contents with my other social media networks. It's working well and I'm satisfied with the service. Their staff are very friendly and solve the problem fast. Overall I would give it a 5 star for the overall platform. I would highly recommend it.

Sigma Series

Jan 26, 2025  on Shopify

So far I have had a good experience with LitCommerce with listing items to my eBay site, the customer support is very helpful and replies very quickly with dealing with all of the issues I have encountered thus far.

Himalayas Shop

Jan 24, 2025  on Shopify

Rosalie from Lit Commerce is so expert in making things understand and helping me navigate through the app. If anyone is interested in this then you should definitely talk to Rosalie and she is the BEST! I had a lot of questions regarding the app and spent whole day with her talking about the issues and how the app works . She has the best knowledge in her field and much more importantly professional and patience. Thank you.

Belief Threads

Jan 22, 2025  on Shopify

Pauline did a great job leading me straight to the solution for my problem. Quick, efficient, and knowledgeable. A+

Hunter Archive

Jan 21, 2025  on Shopify

HIGHLY recommend this app. Easy to navigate and for any questions or roadblocks you come up against the chat support is EXCELLENT. They are very responsive and give very clear, simple instructions, which fast tracks the process. Publishing to multiple marketplaces is seamless and you can also create your own templates for each marketplace which is invaluable for streamlining processes. 10 out of 5 stars!!!

Bygone Icons

Jan 20, 2025  on Shopify

The app functions well overall, though it can occasionally be a bit confusing due to the different configurations required to get everything working exactly as desired. However, their customer service team has been outstanding—responding promptly to all my questions and resolving any issues I’ve encountered. Great integration and an excellent help center!

RacingUSA

Jan 19, 2025  on Shopify

So far, LitCommerce has ben everything advertised. App works great with ebay and customer service is top notch. Pauline and Mona are great!

Small Box Music

Jan 19, 2025  on Shopify

This app works great. We've been using it for our business for over a year now and it is very easy to use and saves time when creating multiple listings, compared to other apps we've used. We've run into very few problems using the app over this time and when we do, the support team has always been quick in resolving the issue.

Downskale

Jan 15, 2025  on Shopify

Fantastic support team. I've had a number of questions and the team has always been very responsive and have found solutions to my questions. I've been using this app for the past few months and everything is working smoothly as designed.

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