1 .CAUTION - Know the Risk. In order to install this app for a trial you have delete ALL other integration apps, including TikTok Shopify app, Google & Youtube, and Meta for Shopify. If you don't continue using it and you want to reinstall your previous apps you'll be in a serious world of trouble rebuilding your integration. 2. NOT FULL INTEGRATION - verified fact. This app does DOES NOT have FULL authorized API access to Amazon and some other platforms so it can't be used to fulfill order imports UNLESS you want copy paste customer details, shipping addresses for EACH ORDER. It's good for syncing price, inventory and editing, pushing SKU listing details to your platforms. The interface is good and syncing speed is great and customer support was really responsive. BUT YOU HAVE to fulfill orders and shipping DIRECTLY on each individual platform which defeats the concept of integration. If you're a heavy seller or you have numerous SKUS you'll go crazy trying to fill Amazon sales. Try this app out ONLY if order integration is not important to you.

NOT FULL INTEGRATION - verified fact. This app does DOES NOT have FULL authorized API access to Amazon and some other platforms so it can't be used to fulfill order imports UNLESS you want copy paste customer details, shipping addresses for EACH ORDER. Crazy! It's good for syncing price, inventory and editing, pushing SKU listing details to your platforms. The interface is pretty good and syncing speed is great. Customer support was really responsive. BUT YOU HAVE to fulfill orders and shipping DIRECTLY on each individual platform which kind of defeats the concept of integration. If you're a heavy seller or you have numerous SKUS you'll go crazy trying to fill Amazon sales. Try this app out ONLY if order integration is not important to you. For security reasons a lot of US based platforms like Amazon, Etsy, others refuse to give offshore 3rd party apps like this and others full access to customer details. So all you get are the order number, product and quantity - that's it. You can't do shipping.

Now that I have used this app for a decent amount of times and have connected 2000 products to amazon successfully with no errors (other API's have been unsuccessful lately with Amazon) I feel I can write a better review. Cons: -Address information doesn't import. This is the only reason I am marking this to 2 stars because it's pretty annoying to have to manually add in address information for orders. LitCommerce says they are working with Amazon on this but other API's do it just fine. If you are getting daily orders, you will be doing a lot of extra manual data entry. Because other marketplace connectors import shipping addresses, I know this is possible. -Support sometimes guides you in any direction, and not the right direction. I have resolve listing errors myself. Overall, they are great though. Pros: -It works. -Clean UI -Templates / Receipts are cool, but can overcomplicate things. I think you should be able to manually override products that use a template. Silly that I can't change the name of a product because it's locked behind a template. -Support is fantastic, and "chats" are more like email chains where you can return hours later and continue the issue. -Depending on sales, it can be less expensive than others.

Barley works as it should... customer support replies fast, but its pretty much ai replies... they waste your time and run you in circles. Its been over charging me for months and not allowing me to publish any new items, just gives an error. Im paying for 1000 listings and only have 200 live. They support just gives automated ai replies... I wouldn't recommend this app, unfortunately. I wish it worked as it promised.

5-star support. Far superior to Marketplace Connect support, CEDCommerce, and Amazon Integration Plus. Unfortunately, we had to uninstall the app because it is not capable of syncing customer data (name, address, phone) from Amazon orders to Shopify. We were told we had to manually copy and paste the data for each order.

I do not recommend using this tool with Amazon. After a year of experience, I encountered numerous issues due to system flaws that negatively impacted my listings. I lost multiple sales as a result of the staff's limited ability to effectively troubleshoot these problems.

Wasted 2 weeks of my time. Back and forth with questions about their integrations with OnBuy, TikTok and Etsy. Finally got OnBuy approval, installed LIT Commerce on Shopify only to find that the listings created on OnBuy did not meet OnBuy's minimum standard. Crucially the videos were not sent across either. This is because they just have an API link, not a full integration. So it was not fit for purpose. Service was okay to start with but as soon as the problems arose they were clueless to resolve them. Will go elsewhere and find some software that is more ready than this, which is just a work in progress.

If you have a high SKU count, I do not recommend you go anywhere near this app. It's been a horrific couple of weeks trying to sync just Amazon to Shopify, let alone multiple sales platforms. We are still selling items at our Shopify prices on Amazon, where they should be marked up to account for Amazons fees and postage as per the pricing rules we have applied in App. Prices that show as £5 in LitCommerce selling on Amazon for £3 etc. Wish I'd never moved from my old setup.