Reviews: LitCommerce Amazon eBay Etsy +

Customer reviews: LitCommerce Amazon eBay Etsy +

Reviews (472)

Overall rating

4.8

5

222
4

9
3

3
2

4
1

8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

Simple setup and user-friendly interface.
Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
Exceptional customer support with personalized assistance.
Valuable instructional videos and clear documentation.
Customizable templates for individual sales channels.

Common Concerns

Issues with Amazon integration due to API limitations.
Confusions during initial setup for some merchants.
Challenges with syncing specific product details like descriptions and categories.
Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Nutmeg Games

Nov 20, 2024 on Shopify

5-star support. Far superior to Marketplace Connect support, CEDCommerce, and Amazon Integration Plus. Unfortunately, we had to uninstall the app because it is not capable of syncing customer data (name, address, phone) from Amazon orders to Shopify. We were told we had to manually copy and paste the data for each order.

VivianFongDesignsLLC

Oct 26, 2024 on Shopify

I do not recommend using this tool with Amazon. After a year of experience, I encountered numerous issues due to system flaws that negatively impacted my listings. I lost multiple sales as a result of the staff's limited ability to effectively troubleshoot these problems.

Charming Beads

Oct 23, 2024 on Shopify

Wasted 2 weeks of my time. Back and forth with questions about their integrations with OnBuy, TikTok and Etsy. Finally got OnBuy approval, installed LIT Commerce on Shopify only to find that the listings created on OnBuy did not meet OnBuy's minimum standard. Crucially the videos were not sent across either. This is because they just have an API link, not a full integration. So it was not fit for purpose. Service was okay to start with but as soon as the problems arose they were clueless to resolve them. Will go elsewhere and find some software that is more ready than this, which is just a work in progress.

Titan Cards Ltd

Apr 01, 2024 on Shopify

If you have a high SKU count, I do not recommend you go anywhere near this app. It's been a horrific couple of weeks trying to sync just Amazon to Shopify, let alone multiple sales platforms. We are still selling items at our Shopify prices on Amazon, where they should be marked up to account for Amazons fees and postage as per the pricing rules we have applied in App. Prices that show as £5 in LitCommerce selling on Amazon for £3 etc. Wish I'd never moved from my old setup.