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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (472)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

COMEUP

Mar 24, 2025  on Shopify

app is not working , waste of time product is not listing.

iTech

Feb 23, 2025  on Shopify

This app is garbage! You can't sync orders or SKU's! Seriously? I wasted so much time setting it up. All the basic features don't work on the free plan!

Custom Keyboards UK

Feb 17, 2025  on Shopify

I had an extremely frustrating experience with LitCommerce, and I strongly advise against using their service. I attempted to list one single product on Amazon using their platform, and somehow, their system broke my Amazon account. As a result, I can no longer create new listings against new offers, which is a serious issue for any seller. When I reached out to their support team for assistance, their response was completely unhelpful. I requested a partial refund since they failed to deliver on their core promise—the ability to list on Amazon through their service. They flat-out refused any compensation. Instead of taking responsibility and working directly with Amazon to fix their API issues, they told me to go deal with Amazon myself. This is unacceptable, as the issue was entirely caused by their platform. Rather than taking accountability, they simply washed their hands of the problem and left me to sort out the mess. If you’re considering using LitCommerce, I strongly recommend looking elsewhere. Their service is unreliable, their support team is unhelpful, and worst of all, they refuse to fix their own system failures. Stay away if you value your time, money, and your Amazon business.

Lexdirect.us

Dec 31, 2024  on Shopify

Dose not work very well with Amazon and Walmart. Seems like a great idea but software needs more development and intelligence. Seems to be a Alpha or Beta product still. Had issues like multiple listings on amazon and unable to read product categories. Also had field descriptions not able to read Shopify data fields like color. Support was friendly and eager to help but not able to get to work and received a lot of customer service canned answers. Learning videos are great but not able to get me to the finish line. I put around 15 hours in support to many nights past 1am EST. Support seems to be in far east and only able to reply from 9pm to 8am. Probably will be a great product as it matures. Not interested in being thier R&D while paying for service. Free version dose not give you ability to use product so I paid for premium.

Talulah Blue Costumes

Oct 04, 2024  on Shopify

The ap didn't do what I needed it to do and was unclear, even after talking to assistants. There is no way to cancel this ap on shopify, no cancel button. I contacted them to cancel it, they said they would not charge me. They have charged me. I am now trying to get a refund. If you had a CANCEL PAYMENT button, you would not be getting a 1 star review. This is the 3rd time I am trying to stop this ap. Just taking peoples money, with no way to cancel it, is really bad practice. I will be reporting this to my bank fraud team.

mvhairandbeauty

Aug 31, 2024  on Shopify

Worst customer service and the app isn’t working.

Yogo

Apr 22, 2024  on Shopify

Don't waste your time. It does not push tracking information back from your Shopify store to Amazon - the most basic functionality. Why does this app even exist. Do better, Lit. The app is definitely not "lit".

Home Tool Solutions

Apr 10, 2024  on Shopify

I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.

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