Everyone has been so helpful & the transition from our old integration to LitCommerce has been seamless, thanks to the LitCommerce team. Highly recommend this integration app. Any little issues I've had while setting up have been immediately resolved & the app works great.

I just started using this app and still trying to learn the features but so far it has helped a lot based on importing products from Shopee to Shopify. I was also assisted by Audrey and she was really accommodating.

So far so good! Lots of customisation options including templates and being able to include/exclude variant products on eBay. Support is quick respond an make tweaks where possible.

I've been using LitCommerce for about 5 years. I've run well over 20,000 orders through LitCommerce, so I have a pretty good idea of what it does and how it works. This is my second website using the app. The app has grown and changed a lot over the years. Does it work? Mostly. Is it easy to use? Sometimes. Is the customer support helpful? They're almost always available, but the "help" can sometimes be not-so-helpful. If you like screenshots, then customer support is great. If you want someone to really help, they don't. They will not spend any time figuring out a root cause of an ongoing issues, they just send you a screenshot telling you how to fix it yourself. Let's chat about the issues... when they make a change or "update" to LitCommerce you will not know. There are no emails or messages letting you know. You figure it out when your product links are broken. If you change a word, space, title, anything... the link between Shopify and an external platform like Etsy or eBay will be broken... regardless of the SKU remaining the same. That works both ways... make a change in eBay or Etsy, link broken. Make a change in Shopify... link broken. You can not make the listing platform specific without risking broken links or worse. One day you are "required" to use the "recipes" or templates you can create in LitCommerce. The next day... after hours and hours of work setting them up, you don't need to use them. You can import from an outside platform and create a listing in Shopify. Often it work, but sometimes it doesn't. This week I had a listing's title and description totally change. It changed in LitCommerce, but support will not look at the change logs to determine what happened. Is LitCommerce a good value? Yes... if you're a smaller seller. If you're a larger, higher volume seller, the amount of time and effort it takes to keep this application performing well is extreme. I estimate that I've spent hundreds of hours in total over the past 5 years working on this app. All I want it to do is sync inventory and make listing on outside platforms easier. Is it easier? I'm still not sure. LitCommerce does not support duplicate SKU's nor does it support bundles. I guess it's a "get what you pay for" type of thing. It is inexpensive for what's offered, but be very prepared to spend a LOT of time working on this app. It is not a "set and forget" app. You must stay on top of it regularly. It is SLOW. If you update a set of listings in LitCommerce you MUST wait for it to finish the task before updating a second set of listings. If you do not wait, the application can become confused leading to hours of work to fix the issues that result. At this point, I don't know what to do as a longtime user. Some days I love it, but a lot of days I want to scrap it and move to something else. The problem I have is that I've invested so much of my time into this app that I'm not in the mood to start all over with some other app. The customer support can be so friendly and frustrating at the same time. If you've never used an app like this, give it a try, just be prepared for a learning curve. If you're already a volume seller, I'd recommend looking at all of your options before committing. When I launched my new TikTok shop, I did not link it through LitCommerce. When I launched my products on Walmart Marketplace I did not run the listings through LitCommerce. I could have, but it was not worth the time, effort or risk for the new platforms. I still have my Etsy and eBay shops linked, but that's up for debate as I write this review.

I’m so happy I found this app! Their support team responds immediately and solves every issue super fast. It’s a pleasure to work with such a helpful and professional team. Highly recommend to anyone who needs a reliable multichannel listing tool.

Rosalie provided exceptional customer service! She was incredibly helpful, attentive, and went above and beyond to ensure I had a great experience. I truly appreciate her efforts and professionalism. THANK YOU ROSALIE FOR YOUR HELP AND SUPPORT, FOR BEING SO KIND AND PROFESSIONAL. YOU GUIDED ME FROM A-Z, 5*****

LitCommerce support is EXCELLENT! They seem to be available most of the day, even on weekend! Great product and support team.

With a little practice lit commerce is actually a very cool app. It is hindered by Shopify itself as Shopify can't give you real time inventory data which then restricts lit commerce. However, the Support within lit is 2nd to none always there always helpful.

Excellent - works exactly as needed, linking multiple sites. A pain to do manually, so this takes out the hassle! Support excellent too when needed - I've dealt with Alayna. Respond quickly and provide solutions efficiently, and in a pleasant manner.

Works great! Support is great! I have been happy with the service so far. Any problems I have run into have been fixed by their support team.

I am just setting it up, but the help I have received from all of the team at LitCommerce has been fast and very helpful. It looks very promising as an app too.... we will see

Great app! Works very well with Etsy etc! I've used it for three of my shops and the support is amazing as well.

This app is garbage! You can't sync orders or SKU's! Seriously? I wasted so much time setting it up. All the basic features don't work on the free plan!

Operation is relatively simple, customer service Harvey very patient to answer questions, if you can do multi-channel sales two-way synchronization would be better!

I was skeptical about the app at first, but found that pushing my products from Shopify to eBay was pretty straightforward. Now pushing from Shopify to Amazon was a bit of a task, but support was there EVERY step of the way. I don't think I would have successfully implemented the Amazon integration without Alayna. I am forever thankful!

Rachel has been incredibly helpful throughout my integration with LitCommerce. Their platform connects with many marketplaces, making my job much easier.

I had an extremely frustrating experience with LitCommerce, and I strongly advise against using their service. I attempted to list one single product on Amazon using their platform, and somehow, their system broke my Amazon account. As a result, I can no longer create new listings against new offers, which is a serious issue for any seller. When I reached out to their support team for assistance, their response was completely unhelpful. I requested a partial refund since they failed to deliver on their core promise—the ability to list on Amazon through their service. They flat-out refused any compensation. Instead of taking responsibility and working directly with Amazon to fix their API issues, they told me to go deal with Amazon myself. This is unacceptable, as the issue was entirely caused by their platform. Rather than taking accountability, they simply washed their hands of the problem and left me to sort out the mess. If you’re considering using LitCommerce, I strongly recommend looking elsewhere. Their service is unreliable, their support team is unhelpful, and worst of all, they refuse to fix their own system failures. Stay away if you value your time, money, and your Amazon business.

Meine Arbeit ist so viel einfacher geworden! Insbesondere bei Problemen oder Fragen kann ich mich direkt an sie wenden. Auch heute haben sie innerhalb kürzester Zeit geantwortet und sich sehr für mich interessiert. Ich benutze es schon lange und bin sehr zufrieden, ich empfehle es.

I had an excellent experience with the support team! They were incredibly helpful, providing a step-by-step guide for everything I needed. They also answered promptly every time.

If you are not using this service to sync up your different selling channels, you are doing it the hard way. Very intuitive to set up, their YouTube how-tos are excellent. Whilst I was playing around, Alayna from tech support dropped in and asked if she could be of assistance. At first, I thought it must have been an AI bot. But no, Alayna was a real person, and she went through my eBay set up and found a couple of errors I had made and answered a query I had about a setting. It is hands down the best service I have had with anyone online for a long time. I wish more platforms did this. What a difference it has made to my experience and the frustrations I did not need to go through just by the simple act of asking if I was okay and if I needed any help. Thank you, Alayna. I will upgrade to the paid plan as soon as I have my products sorted.