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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (515)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Thrive Garden

Mar 02, 2025  on Shopify

LitCommerce support is EXCELLENT! They seem to be available most of the day, even on weekend! Great product and support team.

J7 Store

Mar 01, 2025  on Shopify

With a little practice lit commerce is actually a very cool app. It is hindered by Shopify itself as Shopify can't give you real time inventory data which then restricts lit commerce. However, the Support within lit is 2nd to none always there always helpful.

Gearupmusic

Feb 28, 2025  on Shopify

Excellent - works exactly as needed, linking multiple sites. A pain to do manually, so this takes out the hassle! Support excellent too when needed - I've dealt with Alayna. Respond quickly and provide solutions efficiently, and in a pleasant manner.

Gray Gauntlet Games

Feb 26, 2025  on Shopify

Works great! Support is great! I have been happy with the service so far. Any problems I have run into have been fixed by their support team.

Secret Label

Feb 25, 2025  on Shopify

I am just setting it up, but the help I have received from all of the team at LitCommerce has been fast and very helpful. It looks very promising as an app too.... we will see

PicoXprojects Store

Feb 24, 2025  on Shopify

Great app! Works very well with Etsy etc! I've used it for three of my shops and the support is amazing as well.

iTech

Feb 23, 2025  on Shopify

This app is garbage! You can't sync orders or SKU's! Seriously? I wasted so much time setting it up. All the basic features don't work on the free plan!

ayagear

Feb 23, 2025  on Shopify

Operation is relatively simple, customer service Harvey very patient to answer questions, if you can do multi-channel sales two-way synchronization would be better!

My Store

Feb 22, 2025  on Shopify

I was skeptical about the app at first, but found that pushing my products from Shopify to eBay was pretty straightforward. Now pushing from Shopify to Amazon was a bit of a task, but support was there EVERY step of the way. I don't think I would have successfully implemented the Amazon integration without Alayna. I am forever thankful!

Ebros Gift

Feb 20, 2025  on Shopify

Rachel has been incredibly helpful throughout my integration with LitCommerce. Their platform connects with many marketplaces, making my job much easier.

Custom Keyboards UK

Feb 17, 2025  on Shopify

I had an extremely frustrating experience with LitCommerce, and I strongly advise against using their service. I attempted to list one single product on Amazon using their platform, and somehow, their system broke my Amazon account. As a result, I can no longer create new listings against new offers, which is a serious issue for any seller. When I reached out to their support team for assistance, their response was completely unhelpful. I requested a partial refund since they failed to deliver on their core promise—the ability to list on Amazon through their service. They flat-out refused any compensation. Instead of taking responsibility and working directly with Amazon to fix their API issues, they told me to go deal with Amazon myself. This is unacceptable, as the issue was entirely caused by their platform. Rather than taking accountability, they simply washed their hands of the problem and left me to sort out the mess. If you’re considering using LitCommerce, I strongly recommend looking elsewhere. Their service is unreliable, their support team is unhelpful, and worst of all, they refuse to fix their own system failures. Stay away if you value your time, money, and your Amazon business.

Samsuns Group

Feb 14, 2025  on Shopify

Meine Arbeit ist so viel einfacher geworden! Insbesondere bei Problemen oder Fragen kann ich mich direkt an sie wenden. Auch heute haben sie innerhalb kürzester Zeit geantwortet und sich sehr für mich interessiert. Ich benutze es schon lange und bin sehr zufrieden, ich empfehle es.

Rebuilders Xchange

Feb 13, 2025  on Shopify

I had an excellent experience with the support team! They were incredibly helpful, providing a step-by-step guide for everything I needed. They also answered promptly every time.

magnetmate.au

Feb 12, 2025  on Shopify

If you are not using this service to sync up your different selling channels, you are doing it the hard way. Very intuitive to set up, their YouTube how-tos are excellent. Whilst I was playing around, Alayna from tech support dropped in and asked if she could be of assistance. At first, I thought it must have been an AI bot. But no, Alayna was a real person, and she went through my eBay set up and found a couple of errors I had made and answered a query I had about a setting. It is hands down the best service I have had with anyone online for a long time. I wish more platforms did this. What a difference it has made to my experience and the frustrations I did not need to go through just by the simple act of asking if I was okay and if I needed any help. Thank you, Alayna. I will upgrade to the paid plan as soon as I have my products sorted.

KKC Kart Components

Feb 12, 2025  on Shopify

Very cost effective way of listing product from Shopify to ebay. The tool works very well and any questions you have the support available within the app and they reply very quickly and are helpful.

Comfizz

Feb 11, 2025  on Shopify

I have been using LiCommerce to connect my UK Amazon shop to my Shopify store to control live inventory and it works brilliantly. I recently needed to add more Amazon stores for other countries and the support team showed me how to do this and answered any questions i had ina very clear manner with screenshots showing me exactly where to go. In summary this is a great App with great support

Select Sounds LLC

Feb 11, 2025  on Shopify

After using LitCommerce for a few months I can report that it is a very helpful and affordable inventory/price sync tool, which also helps show orders awaiting shipment, and can even sync tracking for some platforms (though, not Amazon due to Amazon limitations). The tool has an orderly interface and is fairly easy to understand and setup even without reading documentation. Even more, their technical support team is great. They are very helpful, responsive (though you may need to wait a short time for the opening hours, which do not match up perfectly with USA Eastern, so occasionally you will get follow up email overnight). I have had a few problems where they took ownership for resolving a technical issue and they actually followed up with me on how the issue was resolved. How often does that happen these days? I would especially like to thank Rosalie, Mona, Racheal, Harvey, and the rest of the LitCommerce technical support staff members. All are very friendly, they speak English exceptionally well, and have helped greatly.

SunHomeEnergy

Feb 08, 2025  on Shopify

LitCommerce Amazon eBay Etsy is good APP for shopify market connection , as non IT person I have no presure to upload products from Shopify to other market channel , thanks a lot for Mrs. Pauline support during setup, thanks!

J7 Store

Feb 06, 2025  on Shopify

It's not a bad app but you need to make sure ALL your products are set up correctly in shopify, as a lot of products don't link and takes time to resolve. Support is goo to but it would be better if they can do video alls and screen share to resolve problems faster

Lab Alley

Feb 02, 2025  on Shopify

I'm just getting started with LitCommerce, but I can tell you the support is excellent. Every time I have any questions someone is immediately available via chat to answer any and all questions. Working with Pauline today was extremely helpful in determining how I set up my products. Thank you!

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