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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (459)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Rampant Records

Aug 08, 2024  on Shopify

It looks to be a great App! Couple of disappointing things, but there are workarounds to get past, less to do with the app & more to do with the Amazon API. Support services via Live Chat are the best I've seen from a 3rd party app on Shopify. Overall Great!

Cowabunga Comics & Collectibles

Aug 02, 2024  on Shopify

absolutely a pleasure to work with. Restates the issue so both parties understand exactly the issue at hand and then helps to resolve immediately..Some of the best customer service i've ever received. Keep it up!

102 Comics

Aug 01, 2024  on Shopify

I've tried several apps in this space with varying degrees of luck and LitCommerce is by far the best yet. It took me some time to get my templates in order but once done, the integration between my Shopify and eBay stores is perfect. The price is right and for the couple of times I've had to use their support, they've been extremely helpful and quick to resolve my issues. I definitely recommend this app to anyone looking to sync listings & inventory across several channels.

Cool Guitar Shop

Aug 01, 2024  on Shopify

This app works well with Reverb.com and syncs the available quantities with each. Customer service via chat is very good, and fixes any issues quickly.

Rebels Darling

Jul 29, 2024  on Shopify

I was looking fintegration of ebay, Amazon and Etsy - and if not the simple and pretty intuitive software would have convinced me; Ruby provided outstanding support when I had a few questions. She even proactively told me what I could do better and how to make the most use out of their features. For any seller who is looking for a simple but very powerful way to sell on marketplaces: Give LitCommerce a try!

DeathCloud

Jul 28, 2024  on Shopify

Beats all other integration apps for 3rd party seller platforms that we've tried by a mile. Their customer support alone is incredible, and their app is well thought out and solves problems that we've had with other apps. We also requested a change to our account and the development team was able to fix and apply the change within 24 hours. Highly recommend this app and developer.

Tiny Zen Gardens

Jul 25, 2024  on Shopify

Like any technology there are hiccups from time to time, but Harvey was amazing help, kind, friendly and prompt.

Bastion Bolt Action Pen

Jul 17, 2024  on Shopify

I can't say enough good things about the support team for this app. Whenever I had an issue or a question, they were always quick to respond and incredibly helpful.

LoftVintageToys

Jul 15, 2024  on Shopify

Fantastic application! I tried multiple apps to simply sync my Shopify items to Ebay or even better create the listing via Ebay to then transfer to Shopify, saves so much time and faff this way without all the settings required. I researched for hours if not days on end just trying to find a user friendly app, since downloading Litcommerce I haven't looked back since after using for about 15months now. Reasonably price as well :)

Sexual Toys®

Jul 10, 2024  on Shopify

Having used many marketplace apps they all have their quirks. The main quirk with LitCommerce is knowing to have your Channel Settings (specific menu on each marketplace page) exactly right before you move Shopify products to your respective marketplace draft page. If you get that right, it's mostly smooth sailing. The reason I give this app 5 stars is because the software is polished, mostly intuitive, has the right functionality for almost any store and the support is first class. The other great thing about their support is how much they accommodate US time zones. I hope to be a long term customer.

Little Treasure Hunters

Jul 09, 2024  on Shopify

I have dealt with Ruby today in the customer service team to ensure that my products were integrated with Shopify. She showed amazing patience with me while walking through the correct process. I therefore provide a 5 star review.

My Store

Jul 06, 2024  on Shopify

I've been using LitCommerce for 3 years, and it has transformed my multi-channel selling experience. The platform is incredibly user-friendly, with seamless integration for all my sales channels. Its robust features, like bulk listing and inventory synchronization, have saved me countless hours. However, what truly sets LitCommerce apart is their exceptional support team. They are always responsive, knowledgeable, and dedicated to helping with any issues. Their support has been a game-changer, making my eCommerce operations smooth and efficient. Highly recommended!

My Store

Jul 05, 2024  on Shopify

Absolutely thrilled with my experience using LitCommerce! ⭐⭐⭐⭐⭐ From the get-go, LitCommerce has made managing my online store a breeze. The platform is incredibly user-friendly, allowing even those new to e-commerce to navigate and manage their store with ease. The integration with multiple marketplaces like Etsy and Shopify has streamlined my operations, saving me countless hours of manual work. ⏰ One of the standout features is the excellent customer support. Whenever I had a question or encountered an issue, the support team was prompt, knowledgeable, and eager to help. It's evident that they prioritize customer satisfaction. The automation tools provided by LitCommerce have been a game-changer for my business. Inventory syncing, order management, and listing updates are now seamless processes, reducing the risk of errors and keeping my operations running smoothly. Overall, LitCommerce has significantly boosted my productivity and efficiency. I highly recommend it to any e-commerce business owner looking to simplify their operations and focus on growth.

Galaxy Cosmetics

Jul 04, 2024  on Shopify

Very good application. It is very easy to integrate multiple sales channels. If you need help, they respond within minutes, not hours or days like others. Amazing

Dutch|Renew

May 27, 2024  on Shopify

Good app! Has all the functions you need for multiple platforms. A plus is t the quick and helpfull customer service. Errors can happen, but it is a must that it gets resolved quick. And I can honoustly say that this is a good app/customer service package!

Foresee Electronics Inc

Apr 29, 2024  on Shopify

"This app is fantastic for managing our Amazon and eBay stores, and I can't emphasize enough how responsive and friendly the support team is. If you're juggling multiple ecommerce channels, this is the app you need. I wholeheartedly recommend it.

thebluegrand

Apr 27, 2024  on Shopify

Connecting each marketplace is simple. Everything is pretty explanatory but if you need help then the support is amazing. I have tried several platforms but Lit Commerce is the most helpful support team I have experienced so far. -TBG

Yogo

Apr 22, 2024  on Shopify

Don't waste your time. It does not push tracking information back from your Shopify store to Amazon - the most basic functionality. Why does this app even exist. Do better, Lit. The app is definitely not "lit".

A Sound Education Inc

Apr 22, 2024  on Shopify

This was by far the easier way for me to list on Ebay and Reverb. Customer service has been great for the questions I had. I definetly recommend.

You Know Who's

Apr 22, 2024  on Shopify

We`re using LitCommerce solely for TikTok at the moment, but with plans to go to other marketplaces. We tried other apps before, but there was always something wrong - they don`t have the market we need, or they don`t have the feature we need, or the customer service is not quite helpful. LitCommerce, on the other hand, was a next level experience, especially their customer service team. Honestly, no matter how big or small our issues were (mostly me skipping the tutorials), they were always there for us and sorted everything in a matter of hours (more often - minutes). Always friendly, too. Rosalie and Rachel - thank you for your help.

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