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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (515)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

LaurenSilva.com

Aug 31, 2024  on Shopify

-Support is excellent, and they seem to be there all the time. -The product connects to all the places I need it to connect to -The platform is easy to understand and use -The price is excellent

ModelShack

Aug 27, 2024  on Shopify

I've been using LitCommerce with 2 eBay accounts, 1 Etsy account and 1 Shopify store for around a year now. Support has always been very good and available when I needed it. Listing items to multiple sales channels used to be an absolute pain - now I list once in Shopify and then LitCommerce syncs them to my other accounts. The features I particularly like are the ability to create a recipe of settings for individual sales channels. An example of this is a recipe of settings such as refund policy and shipping policy for eBay that is only applied to that channel. I have another recipe for another ebay channel that offers free postage - when I list with that recipe LitCommerce automatically reduces the postage to zero but increases the sale price of the item as configured by me. All sales across all channels are synced in to my Shopify account which allows me to manage inventory and see what the best selling items are etc. Where available, email addresses are also imported to Shopify - handy for news letters etc. I do find LitCommerce saves me a lot of time. My review skims over a lot of features but they offer a free trial so you can see if it fits your needs.

Rayhill Audio

Aug 23, 2024  on Shopify

Bugs pops up here and there like post apps but the support team is outstanding and fixes any and all issues on the spot. Great support!

Matthews Import Export

Aug 22, 2024  on Shopify

Must have app for eBay sellers. Easy listing creation and inventory sync. Customer service works hard to address any issues you may have.

Jax Scale Models

Aug 20, 2024  on Shopify

I had a problem with importing products from eBay into Shopify. Rachel and the technical team did a fantastic job fixing the problem quickly and efficiently. I highly recommend LitCommerce!

247 Prime Warehouse

Aug 15, 2024  on Shopify

Have only just started with LitCommerce and the support received by 'Pauline' was extremely helpful!! So far....so good!!!

Mydearcolors

Aug 15, 2024  on Shopify

Great Customer Service for a great app, which allows me to copy my Etsy items to my Shopify Shop! My recommendation for this app!

Double Good Garments

Aug 14, 2024  on Shopify

I have been using this to list products on Etsy and so far it has been really easy to use. I needed some technical support and got a reply within minutes and my issue was resolved by Harvey. I would definitely recommend.

AlleyNetworks

Aug 13, 2024  on Shopify

Awesome support. Live Chat support kept asking the right questions, including screenshots, to arrive at clear understanding of the customer's request. Then provided the necessary steps to resolve the problem.

Towsure

Aug 11, 2024  on Shopify

All the features of a premium omnichannel solution at an affordable price. We found LitCommerce by accident searching for a better OnBuy solution than the "official" integration. It was easy to set up (some mapping teething troubles quickly resolved by the support team). After using LitCommerce for OnBuy for a couple of weeks, we have moved our eBay integration over to LitCommerce too, and will shortly be migrating our Amazon integration. We've used numerous marketplace integrations over different platforms and LitCommerce is the closest in performance and features to a well-known premium system costing thousands per year. Quick to use once you find your way around it and easy to get listing and selling and has streamlined our listing and order management process effectively. Well Done LitCommerce and keep up the great work!

Front Line Jewelry

Aug 11, 2024  on Shopify

The support team I worked with for several hours was knowledgeable and helpful. The chat was available almost 24/7, and whenever I got stuck with the new system, they were there to quickly configure each platform for me. I highly recommend this app, especially for those who may not have the technical skills to handle everything on their own.

CrystalsnGems

Aug 08, 2024  on Shopify

The app is excellent if not a little expensive when linking only 2 or 3 channels. The support during normal working hours is very good.

Rampant Records

Aug 08, 2024  on Shopify

It looks to be a great App! Couple of disappointing things, but there are workarounds to get past, less to do with the app & more to do with the Amazon API. Support services via Live Chat are the best I've seen from a 3rd party app on Shopify. Overall Great!

Cowabunga Comics & Collectibles

Aug 02, 2024  on Shopify

absolutely a pleasure to work with. Restates the issue so both parties understand exactly the issue at hand and then helps to resolve immediately..Some of the best customer service i've ever received. Keep it up!

102 Comics

Aug 01, 2024  on Shopify

I've tried several apps in this space with varying degrees of luck and LitCommerce is by far the best yet. It took me some time to get my templates in order but once done, the integration between my Shopify and eBay stores is perfect. The price is right and for the couple of times I've had to use their support, they've been extremely helpful and quick to resolve my issues. I definitely recommend this app to anyone looking to sync listings & inventory across several channels.

Cool Guitar Shop

Aug 01, 2024  on Shopify

This app works well with Reverb.com and syncs the available quantities with each. Customer service via chat is very good, and fixes any issues quickly.

Rebels Darling

Jul 29, 2024  on Shopify

I was looking fintegration of ebay, Amazon and Etsy - and if not the simple and pretty intuitive software would have convinced me; Ruby provided outstanding support when I had a few questions. She even proactively told me what I could do better and how to make the most use out of their features. For any seller who is looking for a simple but very powerful way to sell on marketplaces: Give LitCommerce a try!

DeathCloud

Jul 28, 2024  on Shopify

Beats all other integration apps for 3rd party seller platforms that we've tried by a mile. Their customer support alone is incredible, and their app is well thought out and solves problems that we've had with other apps. We also requested a change to our account and the development team was able to fix and apply the change within 24 hours. Highly recommend this app and developer.

Tiny Zen Gardens

Jul 25, 2024  on Shopify

Like any technology there are hiccups from time to time, but Harvey was amazing help, kind, friendly and prompt.

Bastion Bolt Action Pen

Jul 17, 2024  on Shopify

I can't say enough good things about the support team for this app. Whenever I had an issue or a question, they were always quick to respond and incredibly helpful.

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