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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (515)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

ChristophersComics

Apr 09, 2024  on Shopify

Excellent. Very nice and professional aide from the helpdesk. I was able to navigate through to get my Etsy listings up and into Shopify.

R and T Music

Apr 09, 2024  on Shopify

Very useful tool to have, simple and effortless and if you are ever stuck their support team is amazing! Thanks for all your help Rachel.

Earth Fire Wind Water

Apr 08, 2024  on Shopify

We have been working with the LitCommerce app for a while now and find it very easy to use & great value for money. We use the $29 plan as we have 3 channels (Amazon, eBay & Etsy) If you get stuck the Support Team is available 24/7 to help and is very friendly. We recommend this app to any business looking to manage everything under 1 roof. We love avoiding double-up orders and Item Count issues. Thank you LitCommerce & the team :) Very Happy Business Owner Australia

Ambigram

Apr 06, 2024  on Shopify

I tried to set up 2 other apps before finding LitCommerce, spending days wasted trying to sync our products to Amazon. The customer service has been excellent so far, Rachel has been awesome with her help to get everything set up. The interface is also way better than the other 2 i tried.

Lebanon Candle Company

Apr 03, 2024  on Shopify

Hands down the BEST customer service I have EVER recieved in 8 plus years of working with apps on Shopify. The amount of time this app and customer service has saved me can not me measured. They literally stayed on chat with me as I set everything up and pointed out things to fix, etc. I have tried other apps similar to this that I could NOT get to work correctly as we have a large catalog. I had reached out to other apps in regards to the same thing with no resolve. This App , no problem at all!! DO NOT THINK TWICE DOWNLOAD THIS APP!!

Clickin' It Online Ltd

Apr 02, 2024  on Shopify

Litcommerce is a good app for syncing Shopify with various platforms. It isn't very easy to do without the help of the helpdesk but they are very helpful and talk you through it on a live chat step by step. Once you have done it once it then becomes clear how it works very quickly, so overall a good app to use.

Resilient Bunny Treats

Apr 02, 2024  on Shopify

great support, quick and easy to follow. The app has been good so far, not too confusing and easy to use.

Titan Cards Ltd

Apr 01, 2024  on Shopify

If you have a high SKU count, I do not recommend you go anywhere near this app. It's been a horrific couple of weeks trying to sync just Amazon to Shopify, let alone multiple sales platforms. We are still selling items at our Shopify prices on Amazon, where they should be marked up to account for Amazons fees and postage as per the pricing rules we have applied in App. Prices that show as £5 in LitCommerce selling on Amazon for £3 etc. Wish I'd never moved from my old setup.

TinyPrints

Apr 01, 2024  on Shopify

they were prompt in their replies and tried there best to help solve the issue. I did solve the issue myself but Jean still explained to me about how the issue occurred so I have better understanding of what happened. The app is great and user friendly, it has a guide and pop on what to do and is over all seamless.

ChurchGear

Mar 28, 2024  on Shopify

We were having trouble finding an integration for one of our marketplaces. Eventually we found LitCommerce and it worked so well for us that we decided to use it for all of our marketplace integrations. The support team has been very responsive in answering all of our questions, which was a key component in our decision to use this app.

SANUSq Health - UK

Mar 28, 2024  on Shopify

Excellent support. App synced with zero hassle to eBay. We will use this on Amazon as well when we get the account activated.

YoYo Village

Mar 27, 2024  on Shopify

So far I am massively impressed by LitCommerce. Not only does the software do exactly what I want it to do, but the support I received from the staff has been second to none - I am so glad I gave this software a shot and would recommend ANYONE who's looking to sell across multiple channels to do the same. PS - Louisa was outstanding - give her a raise!

MODELLE

Mar 26, 2024  on Shopify

I've Literally used all the marketplace apps, But this one's the best among all. Managing channels and listing products is soo easy especially Amazon. Even their support is top-notch. Huge thanks to Louisa.

Realm of Wonders

Mar 24, 2024  on Shopify

LitCommerce and their support team is unparalleled, they have gone above and beyond to see that I can get my shop set up with ease. It was an explosively awesome experience with LitCommerce.

Navya Craft

Mar 24, 2024  on Shopify

It has been a great experience with LitCommerce customer support. Always prompt in reply with clear solutions to the problems. Excellent. Keep it up True 5-Star Support.

KraftsbyLondon

Mar 23, 2024  on Shopify

Excellent customer service!!! Extremely knowledgeable and solution orientated. We had some hiccups with changing prices between shopify and the other marketplaces. But Chloe was spot on in helping us find the right settings. Love the experience so far!!

SilverLegs

Jan 09, 2024  on Shopify

When I found LitCommerce, I was reluctant to use them as they promised so much but thought it was not possible to deliver. However, I thought I would try them out and have nothing but praise for them. They are so helpful and have answered any questions or issues I have had. More importantly, the application is amazing and makes everything so easy. Keep up the good work.

Individual-3D

Jan 06, 2024  on Shopify

I'm using the app now for a longer time and I'm happy with my decission to move to LitCommerce solution as I was not happy with another app. Customer Service is awesome and reacting time very quick. I can definitely recomment this App!!!

AZippysale

Dec 29, 2023  on Shopify

We are so happy with this app and the LitCommerce team. It integrates very well with our marketplaces. It keeps our inventory sync'd in all locations and pushes all the orders into our Shopify store. With the few issues we have encountered, the team is very responsive, unlike many other apps we have used. The price is very fair for what the app does. We recommend this app to anyone that needs these features, and a great and responsive customer service/tech team.

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