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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,104)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

The Celebration Store

Dec 13, 2024  on Shopify

Live Chat service with Han sorted out my issue with the minimum of fuss and very quickly. Happy to deal with Judge.Me support.

Gloge Store

Dec 13, 2024  on Shopify

Wow! Working with Brian was swift. I messed up my store code, but he fixed it quickly and installed the widget. I will come back and update my review if everything works out well after a few months of installation

The Divine Sensations

Dec 13, 2024  on Shopify

I love this app! I’ve been using it for years. I love that potential clients can come to my website and read all the good reviews from my clients. This has brought in more sales to my business. Their customer service is fast and excellent. 10/10 recommend.

Oliver & Company Montessori Toys

Dec 13, 2024  on Shopify

Hoang is a great help and knows how to fix a lot of stuff about the app with different themes. The app is working good now for Google search and my SEO scores are great for both my stores. Perfect Scores! Thank you. Good app for reviews. All the staff is friendly, helpful, & fast to communicate.

Shockware.in

Dec 12, 2024  on Shopify

Excellent app for getting reviews and feedbacks from the customers. Their support team is top notch. Got the setup issue resolved by one of their support executive named Chris, in less than a couple of hours. Thanks a ton.

Vintage Jewelry Girl

Dec 12, 2024  on Shopify

I want to love it but its glitchy and a number of things don't work well. Changing settings does not seem to have an effect, I had to get tech help to change code to get things to work and I will have to do so again with a new theme update likely.

Shop Freedom

Dec 12, 2024  on Shopify

Easy to use and excellent customer service. The person helped me very quickly and efficiently via chat.

thegoodbug

Dec 12, 2024  on Shopify

The support is really prompt and goes extra mile to get the query resolved Really need to mention Hakima from support team who help us well with problems that we were facing in notifications

TBL Boutique

Dec 12, 2024  on Shopify

Great app. We have been using it on our shop and it has been generating sales through SEO for us.

Prepper-Store.com

Dec 12, 2024  on Shopify

Top Service! Nouhaila hat mir sehr geholfen und sich Zeit für meine Anliegen genommen. Besten Dank :)

SWIMSARA swimwear

Dec 12, 2024  on Shopify

Nouhaila was amazing she rectified all my issues very quickly, I had emailed a few times and got no where so I am delighted!!!

Rising Tide Soulpothecary

Dec 12, 2024  on Shopify

I just started using it, but Brian was wonderful when install had a bit of a hiccup. He was prompt, and helped me troubleshoot the issue. Quick responses, quick resolution. For that alone, I recommend this app.

The Forager's Daughter

Dec 12, 2024  on Shopify

Victor helped me troubleshoot when my reviews weren't showing up on mobile. It was a quick fix, and he was very helpful. The app overall seems really intuitive and pretty easy to use!

Skillard

Dec 11, 2024  on Shopify

The customer service for this app is TOP TIER. I was adding the UGC media widget and there was a feature I wanted to change the appearance of to streamline visual overwhelm. Sending Hoang a heartfelt high-five and deep gratitude for making a CSS change that added a real asset to our homepage. Start to finish in less than 9 minutes.

Page Four

Dec 11, 2024  on Shopify

The customer service support is super helpful and fast. They helped me check I had set up the app correctly and it's a very easy-to-use review process for customers!

Isaac Cider

Dec 11, 2024  on Shopify

Easy to install and got instant feed back when I needed help with one issue. They fixed it in about 10 mins! Would recommend.

Cold Showers

Dec 11, 2024  on Shopify

Great job from Andrew helping me get set up. I believe this app will be a game changer for my Shopify site!

TobyCollection

Dec 11, 2024  on Shopify

I just started using this app, and so far, I’m very impressed! The customer support team is incredibly helpful and quick to respond. A big shoutout to Ron, who did an amazing job helping me set up the page.

Balanced Bio

Dec 11, 2024  on Shopify

I had the pleasure of working with Leandro on Shopify, and I am beyond impressed with the level of customer service he provided! From the moment I reached out with my queries, Leandro was incredibly responsive, friendly, and efficient in addressing all my concerns. Highly recommend Leandro and the Judge.me team! :)

Jour de Légende

Dec 11, 2024  on Shopify

Franchement l'appli rêvée pour les e-commerçants shopify. 12x moins cher que Trustpilot et tellement plus souple... Bravo !

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