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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,795)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Down Syndrome Boutique

Apr 12, 2025  on Shopify

I've used Judge.me for years. When I recently changed themes on Shopify, I needed their support team. Not only did they get me up and running quickly, but they were very patient with me and my lack of tech skills and guided me through each step. Thank you Team!

Miniture

Apr 12, 2025  on Shopify

Lots of good features and the support team is very prompt with any request I had. Definitely would recommend it

Vitalifenatura

Apr 12, 2025  on Shopify

I have just started using Judge.me to collect reviews in my site. It looks like a great App with a free version and easy to install and configure. The support is simply GREAT, just been on the chat with Ron and he has been very very helpfull. Anyone looking to have an App to collect reviews on your site I RECOMMEND give Judge.me a try,you'l not be disapointed.

StompLight®

Apr 12, 2025  on Shopify

I've used Judge.me on multiple storefronts now, and it's always been my go to. Affordable and with great support! My one gripe, which is minor, is that it doesn't play fully nicely with Shopify Bundles in that it's reviews send out for the individual components, but there are workarounds for it and I trust that they'll get it sorted soon on the backend!

GP Kompozit Global

Apr 11, 2025  on Shopify

The support team solved my problem immediately. In addition, the application allows me to publish my product reviews on Amazon or other platforms on my website, which is my right.

Handful of Prints

Apr 11, 2025  on Shopify

I use Judge.me on both of my Shopify stores, and it's been amazing. The app is super easy to set up, looks great on product pages, and helps build trust with new customers. Whenever I’ve needed help, their customer service has been fast, friendly, and incredibly helpful—every single time. Highly recommend it to any store owner looking for a reliable reviews app!

CoolSail

Apr 11, 2025  on Shopify

Le service d'aide est en francais, c'est top, Ils sont présent tous les jours et sont supers reactifs dès que j'ai une question. J'ai eu immédiatement sans attendre Oualid qui m'a accompagné de A à Z pour installer le plug d'avis produit sur mon site. Ca s'est fait rapidement, sans stress et efficacement, le top.

BONEVO

Apr 11, 2025  on Shopify

I'm giving it a 4 because there are options that should be free, not paid, since it doesn't have any customization options. Also, Abraão and Claudio helped me with my questions, thank you!

Swanketch

Apr 11, 2025  on Shopify

Excellent customer service from Judge.me! Victor assisted me with the installation and was incredibly helpful and efficient. He completed the process with 5 minutes and ensured everything was set up perfectly. I highly recommend using Judge.me Product Reviews App.

Sheptone

Apr 11, 2025  on Shopify

This is an amazing app. I recommend to everyone. And the service is the best. I had an integration issue that required a considerable deep dive and the service team worked all the way through to help me get it right. Thank you

Lucky Dooby Doodle Store

Apr 11, 2025  on Shopify

So far, so good with the support I've received. So much to learn in this environment and so far the support is patient, kind and helpful.

Easyderma

Apr 11, 2025  on Shopify

We get genuine customer reviews without manual requests as we can collect reviews via scheduled Review requests.

EGINO Home Textile Solutions

Apr 11, 2025  on Shopify

My question was answered promptly and professionally by Cassiano. Thank you so much for your quick response.

Frame Amo

Apr 11, 2025  on Shopify

Just downloaded this app, but it's great so far. Support team is super friendly, responsive, and always available.

Betty's Promos Plus, LLC

Apr 11, 2025  on Shopify

We've been using judge.me for years now and has been great. I do wish some of the features were more intuitive to use (e.g. product grouping) but judge.me has worked for us to collect reviews from our customers. It syncs with Google products. works well with Klaviyo and PageFly.

Shop FlavCity

Apr 11, 2025  on Shopify

Their customer support is amazing! And the platform is easy to navigate. Always happy to use this for our shop.

Silpakarman

Apr 11, 2025  on Shopify

First this app has very interactive features. The widget to show stars etc. great! Then I was facing issue on google search console and Hakima from their team resolved it the with the same hour of raising the concern. So great!

Rajanyas

Apr 11, 2025  on Shopify

The customer support is really helpful, resolving all the queries very patiently. Would recommend this App over others!

Pixie Paws Pets

Apr 10, 2025  on Shopify

So far, this app is BRILLIANT. I absolutely love everything about this app so far. Price is decent, their website is a great touch to have access to with our business. We are very happy with the services provided. Thank you!

+ LUX UNFILTERED

Apr 10, 2025  on Shopify

The Customer Support team was responsive and thorough! Some of our product pages were not displaying the rewards widgets correctly. They resolved my problem and provided screenshots of how to fix it in case it happened again.

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