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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,993)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

FiresBolt

Nov 04, 2024  on Shopify

I have tried several review apps and this by far is the best. Lots of great features and ways to customize and automate. And their customer service is amazing. Super responsive and helpful. I definitely recommend!

Turntable Trader

Nov 04, 2024  on Shopify

Oualid was very technical and knowledgeable and polite, helping me with all of my requests. Great platform and app, couldn't recommend it enough.

Elusive Coffee

Nov 04, 2024  on Shopify

Initial days, so far the app ticks all the boxes for what i need. Support is very responsive and helpful

Blossom Lane Cards & Gifts

Nov 04, 2024  on Shopify

Installed the app, easy to install follow the instructions. I did contact support to ask a few questions, and I got Ron, he was extremely knowledgeable and helpful and was able to resolve my queries right away. He was quick, precise and got the job done right away, thank you so much Ron for all your help. I am loving the app so far and I am sure my customers will too :-)

solarswitch

Nov 04, 2024  on Shopify

The human support is helpful and they will take the time to assist you with your questions. Felix was very helpful in installing this app and saved me time in the process.

Lion Shop

Nov 03, 2024  on Shopify

Very good supporter i'm very happy beacuse in 5 minutes they solved a problem on my web site. I recommend it

CutterPillar

Nov 03, 2024  on Shopify

I think this is the best App Their support team is available anytime and help me to resolve my all issue. they helped me step by step

DIYCheeseMaker

Nov 03, 2024  on Shopify

It is too early to give 5 stars as I am still learning about the functions and service associated with the application.

Hard Copy Memories

Nov 03, 2024  on Shopify

You know how you think those chat windows are just for show and they probably will not respond or if they do they can't help? Not the case here. I was trying install the software and ran into a bit of an issue. The window popped up and boom, I got a collaboration request and they were able to solve my issue within minutes. It is safe to say, that with service like this, I will be moving from the FREE plan to the PAID plan ASAP. Thank you!

Maddy Ali

Nov 03, 2024  on Shopify

Great App. The support team of Judge.me is very competent and helpful. Mohamad from the support team was a great help. He resolved all my issues very professionally.

Epic Cycling

Nov 03, 2024  on Shopify

Goede app waarbij de helpdesk snel reageert. Veel mogelijkheden, maar er zitten nog kleine verbeterpunten aan de app als het gaat om winkelreviews. Ze zijn meer gericht op productreviews.

Denvix

Nov 03, 2024  on Shopify

Easy to set up. The guidance is clear and easy to understand. The support team is great to communicate and helpful. The support response is super fast. Higly recommend.

Next Revolution DOGS™

Nov 03, 2024  on Shopify

Ron did an amazing job, I already felt like I deinstall that app because it was way too complicated. Also with uploading CSV files and whatever I always got errors, he helped me out perfectly. He is an VA who is worth every penny and more! When it come to copy the code - I was TOTALLY LOST - he organized everything to get access to my store and copied the code onto the right spot. Ron really great absolutely amazing, best support in my whole life! Truly, amazing, I wish every company would work with employees like him. Thanks so much!

CamPaq

Nov 03, 2024  on Shopify

Ann was absolutely super quick and knowledgeable when I needed assistance with updating my email template. Love good service!

Kingdom Kids Luxury Clothing

Nov 03, 2024  on Shopify

Ron was awesome! Helped me with like 5 different things back to back in the middle of the night when I was working late!

Lazerra

Nov 03, 2024  on Shopify

Here's a review tailored to Ron's help with a first-time website setup: "Working with Ron for my first website setup was a fantastic experience! As a beginner, I was nervous about the process, but Ron made it incredibly smooth and easy. He patiently explained each step, customized the site to fit my needs, and ensured everything was set up perfectly. His expertise, attention to detail, and friendly support made all the difference. I’m thrilled with the final result and couldn’t have done it without him. Highly recommend Ron to anyone setting up a website for the first time with Judge Me!"

Discovering Mommyhood

Nov 03, 2024  on Shopify

Great review app. Had some trouble setting it up initially but support was very efficient and quick to help. Highly Recommend!

Salty Olive Studio

Nov 03, 2024  on Shopify

So far my only experience with the app is with the technical support, which has been amazing! I was given expert help with the set up of the widget on my website and it took all the pain out of dealing with it myself. Very happy with the service I received.

HDStuff

Nov 03, 2024  on Shopify

Kostenloser Plan ist top, bei Fragen habe ich den Support immer sofort erreicht und mir wurde super geholfen.

Zach's Pet Shop

Nov 03, 2024  on Shopify

This app was super easy to setup. The support team respond to enquiries on the chat feature instantly and are very helpful.

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