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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,696)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

The Stitch Inn

Jan 25, 2025  on Shopify

We initially used the free subscription which suited our needs as first; the paid option provided more advanced features like sharing reviews to social media sites and allowing us to provide a referral reward to customers. We are currently reviewing the 16 day free trial of the "Awesome" plan, and so far it seems great. It has been great to see the positive feedback from customers, which I'm sure will help create credibility in our store, both online and in the shop.

ChickiStore

Jan 25, 2025  on Shopify

The application is easy to use, excellent. The customer service is available, even on sundays. Very helpful. Excellent service!

Emilia Rey

Jan 25, 2025  on Shopify

THANK YOU for being such an amazing part of our boutique family! We hope you’re absolutely loving your recent purchase—it’s always our goal to bring you pieces that make your days brighter, easier, and a little more fabulous. Now, we need your help! We’re building Emilia Rey into a place where women like YOU can find trendy styles that fit their busy lives, whether you’re conquering the 9-to-5 or chasing little ones at home. Your reviews help us grow, connect with more amazing women like you, and keep our boutique thriving. Plus, it totally makes our day to hear how much you love what we create! Could you take a quick moment to share your thoughts? It only takes a minute, but it means the world to us! Your kind words (or even constructive feedback) help us grow and give other customers the confidence to find their new favorite pieces too. Why it matters to us: • Your reviews inspire us to create even more of what you love. • They help spread the word about our small business. • And honestly? They make us happy dance every time we read one! ✨ Thank you for supporting this dream of ours. Every review, every order, every word of encouragement fuels what we do here—and we couldn’t do it without YOU. With love and gratitude, Angie Emilia Rey Boutique P.S. Feeling extra kind? Tag us in your outfit on Instagram or Facebook @emiliareyboutique! We’d love to feature your look and spread the style inspiration.

Flambeau

Jan 25, 2025  on Shopify

Thanks for the fast and calm support. It's nice to be able to communicate with a real human, old school :-)

Chilly Cheeks Perth

Jan 25, 2025  on Shopify

I use Judge.me for all of my clients and love its capabilities and the support available. I've compared 3 third-party review platforms over the past few years and judge.me has definitely been the best bang for buck, with the best features

agoy | 台灣&亞洲總代理

Jan 24, 2025  on Shopify

The customer service is very good. Not only willing to help but can really solve problems in an efficient way.

Hair secret

Jan 24, 2025  on Shopify

Judge.me is an amazing and user-friendly app! It helped me collect customer reviews in an organized and efficient way, and their support team is excellent. I reached out to them, and they responded quickly to all my questions, solving every issue with great efficiency. I also love the free features like photo and video options. It’s perfect for building trust with customers and boosting sales. Highly recommend!”

CheckoutNest

Jan 24, 2025  on Shopify

I have ve been using the Judge.me app for my store, and I must say their customer support is top notch. Whenever I encountered an issue or needed assistance with customizations, the support team was quick to respond and extremely helpful. What impressed me the most was their willingness to go above and beyond to ensure my concerns were resolved. They provided clear instructions, made technical adjustments when necessary, and followed up to confirm everything was working as expected. Their live chat feature is particularly convenient, with responses typically arriving within minutes. The team is knowledgeable, patient, and genuinely committed to providing a seamless experience. Highly recommended!

Cleansmart

Jan 24, 2025  on Shopify

I recently switched to Judge.me and have contacted their support service multiple times. They have been highly professional and invaluable each time. I truly appreciate their assistance and love the app.

Clan Earth

Jan 24, 2025  on Shopify

Thank you for the quick integation support by Hoang from judge.me . Happy with the initial setup process.

shyamstore.online

Jan 24, 2025  on Shopify

Chris is simply great, excellent customer service, veryyyyyy good knowledge of product, god bless chris and his company

Lady Sweet

Jan 23, 2025  on Shopify

Un grand merci a Monsieur Oualid pour votre soutient vraiment vous avez été au top !! vraiment merci pour votre patience et votre professionnaliste c'est vraiment extrêmement appréciable. un service d'une très grande qualité qu'on retrouve que très rarement de nos jours. Oualid a répondu parfaitement à mes attentes et a même été force de propositions !! service client 5 étoiles !!!!!!!!!

Vitamin You Cosmetics

Jan 23, 2025  on Shopify

I'm new to Shopify and don't have much experience with website-making. Judge.me is easy to set up, understand, and collect reviews! I love how it looks on my website and how easy it is to navigate on the backend. I also needed help and the customer support was a BREEZE! I had two issues and both were solved within 5 minutes. I highly recommend! :)

WOLFF

Jan 23, 2025  on Shopify

Abderrahman helped me very well via the live chat. Also his coworker, but I can't find his name anymore. Great support!

株式会社片岡商店

Jan 23, 2025  on Shopify

安心して使えています。レビューアプリはこれで全く問題ありません。 しかも無料から使えるのが大変助かります。

Jollstudio

Jan 23, 2025  on Shopify

I encountered some difficulties while installing the app, so I decided to reach out to their support team. I honestly didn't expect an immediate response—maybe within 24 hours? However, to my surprise, I received a reply within just 5 minutes regarding access, and Ismail resolved the issue within half an hour! I've read a lot of good user experience regarding this and I'm excited to try.

Caffe del Gianni

Jan 23, 2025  on Shopify

This App is exactly what I was looking for. After trying out several other review App, I wonder why I didn't find Judge.me earlier. It works as expected with lots of options regarding the settings, language, design, etc. LOVE IT!

L'OCCITANE Slovenija

Jan 23, 2025  on Shopify

We've been using the app since 2021 and we have a very good experience with the support – always helpful and very responsive.

Mixed Bag Comics

Jan 23, 2025  on Shopify

Excellent customer support. I just installed the app and the rep was extremely helpful with getting everything set up for me.

Babies4less

Jan 23, 2025  on Shopify

Very happy I had Lorenzo helping me and honestly he was so helpful and really helped me get my reviews fix on my website also helped me set up the review widget, 5 star customer service, Thank you Lorenzo

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