I was ripped off by google and the support is poor. before you use this app I recommend checking all the reviews on trust piolt. Google has so many negitive reviews that I don't understand how shopify can partner with them. All I am saying is do your research before you use Google.

Google has become one of the worse companies to deal with nowadays. You'd basically have to employ a fulltime person just to deal with the sheer volume of errors, blocks, 'fixes', 'bans', 'verifications', and it goes on and on and on and on. One second they claim you're selling 'dangerous products' (we don't), or that we have no shipping information (we do), that we are missing gtin (we don'r), or that there is 'misrepresentation' (we don't, for 10 years). Google appears to think you have nothing else to do with your business or your life than to be a full-time Google account manager to deal with their mess, and this is how they've designed their now impossible-to-deal with "service". I wish Google was replaced by a different company altogether. Maybe they can be bought up, or shut down, or replaced completely. It's a mess.

well its crucial to use this app for my store to thrive but i had to jump through hoops to get my issues solved. i understand why and i agree with the guidelines and i know why so much work is necessary but it took me months to solve my issues but i did it somehow!!!!!

I rate the app, but I have issues with the products I advertise on Google due to their categorisation. I'm a Home Brew Supply Store and some of my products are deemed to contravene Googles policies around alcohol. I do not make of sell alcohol, only the ingredients to start making it. Regards, Brad O'Hara

Riddled with weird bugs. Its still not generating any GA4 events and Google flat out said they are not supporting the plugin and will not answer even simple questions, like "does your plugin generate events".

I try and not ever leave bad reviews as a small business owner however in this case I feel I have to. I can honestly say I have tried everything with this app and the support from Google who blame Shopify is as bad as Shopify's support blaming Google. I can easily connect all of my ggogle accounts, merchant center, analytics and ads and everything looks to be somewhat accurate but my products WILL NOT sync to merchant center, no errors, no wrong information they just do not sync either in the shopify app or in merchant center. Shopify have clarified that all information is correct and it should be syncing, google just blamed Shopify what a joke! By taking three days at a time to respond to emails, you are literally costing businesses money.

App used to work well until Google changed all their reporting. Even had a call set up with Google (their support is from India) and everything went to shit. had hire a marketing agency to fix the shit from Google.

Have setup an account and guess what suspended. Added returns policy, refund policy, business model, terms and conditions, all details accurately added. Please kindly help me. Dreams shattered

"This app has been a fantastic addition to our workflow! It’s intuitive, reliable, and packed with features that help us stay organized and efficient. The integration with other Google tools makes collaboration seamless, and the updates keep getting better. Highly recommend for businesses or anyone needing a powerful, user-friendly app!" 5/5

The app automatically handles most of the work and barely has given me any trouble. This is advertising done right

Goede app, werkt fijn en gemakkelijk. Producten synchroniseren aan Google voor Google Merchant werkt goed.

Leichte Einrichtung, bisher top Erfahrung. Ich bin gespannt, wie sich Google Merchant auf unsere Verkäufe auswirkt :D

It was working fine until recently; my purchase conversion stopped tracking. GTM is not showing up on the post-purchase page. I am also receiving an email to connect my Google account and Google Ads account, even though everything was already set up. Additionally, there are no Google account and Google Ads account to connect. The app only has Google Merchant Center and Google Business Account available.** I hope that helps! If you're still facing issues, it might be a good idea to double-check your settings or reach out to support for further assistance.

This is a very good application that can help many people, and many people have obtained the results they want through it.

Currently tagged as "Unsupported" by Shopify. When will Google & YouTube get this app updated to meet the new Shopify API? Many buttons on the app do not work. Needs to be simplified and have less buttons to subscribe to spam.

It’s terrible that I’ve tried reinstalling and uninstalling 4-5 times over the past three months. - Setting up conversion tracking for Shopify is overly complicated. If I use third-party apps, they gain access to my ad account, exposing all sales data or ad information. - If I install the official apps from Google (like the Google & YouTube app), they fail to report data accurately. For example, I had 8 orders from Google Ads, but the report only recorded 3 conversions, which affects ad learning performance. - If I try to set up conversion tracking from GTM (Google Tag Manager) to Shopify myself, I need to know some coding or be proficient with it (layers, scripts, etc.). How can a sales manager do this on their own? Shopify makes everything unnecessarily complicated. In conclusion, both Google Apps and Shopify deserve a poor rating due to the overly complex setup process for conversion tracking.

Broken garbage, after wasting months trying to solve the issue with "misrepresentation", the app became incompatible after updating my store. After reinstalling the app, the store name is "invalid" within the new merchant account. Pure garbage that doesn't actually work properly. None of the error messages help you diagnose any issue and your left guessing, don't even bother with support because they wont help you. You're on your own.

The app performed well during Q4, with solid sales driven by Google Ads. However, we’re now encountering issues where Google Ads prompts us to "Set up a Google tag," even though everything was previously configured correctly. Additionally, the app is now flagged as "unsupported by Shopify," which is impacting our business operations. Please address these issues promptly, as they are affecting performance.

nella migliore tradizione deli prodotti google, questa implementazione è stata guidata passo passo e le attività si sono svolte correttamente nei tempi annunciati.

We've set the app up as instructed. The Conversion data in Google Analytics is way off actual. We've contacted Google regarding the issue and they have basically said they cant help. Hopeless!