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Customer reviews: Google & YouTube

Develop by Shopify

Reviews (4,112)

Overall rating
4.5

What Merchants Think

The "Google & YouTube" app receives mixed reviews from merchants. While some appreciate its integration and seamless workflow, others encounter numerous issues with account suspensions, product misrepresentations, and weak customer support. The overall sentiment suggests that while the app has the potential to enhance business operations, many users face significant technical and support-related challenges.

Key Strengths

  • Intuitive and user-friendly interface.
  • Seamless integration with Google tools for efficient collaboration.
  • Automatic handling of advertising and business workflows.
  • Positive impact on sales and business efficiency for many users.
  • Easy setup for those targeting basic functionalities.

Common Concerns

  • Frequent account suspensions for vague "misrepresentation" reasons.
  • Lack of effective support and slow response times from Google.
  • Complexity in setting up conversion tracking with Google Analytics.
  • Technical bugs and sync issues with Shopify and Google Merchant Center.
  • Redundant processes and misclassification of products.

Final Thoughts

Overall, the "Google & YouTube" app meets diverse reception. It is well-suited for businesses looking to leverage Google's integration capabilities, yet its operational stability and support system need improvements. Addressing technical concerns and enhancing customer support are pivotal for maximizing its effectiveness and achieving user satisfaction.

Jackys Candy Shop

Oct 12, 2025  on Shopify

Odyssée - Humain & Intemporel

Sep 29, 2025  on Shopify

tnagift store

Sep 28, 2025  on Shopify

Printara

Sep 28, 2025  on Shopify

AakritiCouture

Sep 25, 2025  on Shopify

Collins Global Snack Store

Sep 10, 2025  on Shopify

jj goncalves

Aug 28, 2025  on Shopify

Shopwise

Aug 14, 2025  on Shopify

Very good

Flexideals

Aug 05, 2025  on Shopify

Good

Lichtfünkchen

Jun 19, 2025  on Shopify

Danis Drip

May 26, 2025  on Shopify

generell ein fan von google und allem drum und dran, bei schade, dass die shopify app nicht weiter google Konten zulässt, weil unsere Youtube Kanal nicht mit dem gleichen account verknüpft ist wie alle unseren andere Kanäle.

Really Chosen

May 14, 2025  on Shopify

not sure

Exercise Unlimited

Apr 16, 2025  on Shopify

Our problem is that some things show up on Google, while others show an error. We have seen Google advertise our items as "Out of Stock" when they are in stock. We've tried to change it on Google, but it reverts to OOS. It is very frustrating. Additionally, our shipping is not cookie-cutter shipping. We use freight shipping and require quotes to ship to the customer. Of course, this causes an error in Google, saying our shipping is wrong.

Shengyao Chuangqi (HK) International Limited

Mar 23, 2025  on Shopify

Lary Brazilian Imports

Mar 12, 2025  on Shopify

ComfyRincon

Mar 06, 2025  on Shopify

Realmente no he tenido resultados

Joe's Toes

Mar 03, 2025  on Shopify

A useful app IF you only sell to one country. It should be made clear this app can overwrite your shipping settings currencies and combine all your Markets settings into a single feed, resulting in errors and confusion in Google Merchant Center. I have spent fruitless hours trying to fix things before realising this was the cause of my issues. updated to add google llc say a multi-country solution is due within the month. If it materializes and does the job I'll update the review.

Joe's Toes

Mar 02, 2025  on Shopify

A useful app IF you only sell to one country. It should be made clear this app can overwrite your shipping settings currencies and combine all your Markets settings into a single feed, resulting in errors and confusion in Google Merchant Center. I have spent fruitless hours trying to fix things before realising this was the cause of my issues.

ジェイシーバール

Feb 23, 2025  on Shopify

わからないまま進みましたが、戸惑うことなくなんとなくわかりました。

TrendMakers

Feb 20, 2025  on Shopify

nyc

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