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Customer reviews: Google & YouTube

Develop by Google LLC
<h3>What Merchants Think</h3> <p> The "Google &amp; YouTube" app receives mixed reviews from merchants. While some appreciate its integration and seamless workflow, others encounter numerous issues with account suspensions, product misrepresentations, and weak customer support. The overall sentiment suggests that while the app has the potential to enhance business operations, many users face significant technical and support-related challenges. </p> <h3>Key Strengths</h3> <ul> <li>Intuitive and user-friendly interface.</li> <li>Seamless integration with Google tools for efficient collaboration.</li> <li>Automatic handling of advertising and business workflows.</li> <li>Positive impact on sales and business efficiency for many users.</li> <li>Easy setup for those targeting basic functionalities.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Frequent account suspensions for vague "misrepresentation" reasons.</li> <li>Lack of effective support and slow response times from Google.</li> <li>Complexity in setting up conversion tracking with Google Analytics.</li> <li>Technical bugs and sync issues with Shopify and Google Merchant Center.</li> <li>Redundant processes and misclassification of products.</li> </ul> <h3>Final Thoughts</h3> <p> Overall, the "Google &amp; YouTube" app meets diverse reception. It is well-suited for businesses looking to leverage Google's integration capabilities, yet its operational stability and support system need improvements. Addressing technical concerns and enhancing customer support are pivotal for maximizing its effectiveness and achieving user satisfaction. </p>
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Reviews (9,619)

Overall rating
4.6

What Merchants Think

The "Google & YouTube" app receives mixed reviews from merchants. While some appreciate its integration and seamless workflow, others encounter numerous issues with account suspensions, product misrepresentations, and weak customer support. The overall sentiment suggests that while the app has the potential to enhance business operations, many users face significant technical and support-related challenges.

Key Strengths

  • Intuitive and user-friendly interface.
  • Seamless integration with Google tools for efficient collaboration.
  • Automatic handling of advertising and business workflows.
  • Positive impact on sales and business efficiency for many users.
  • Easy setup for those targeting basic functionalities.

Common Concerns

  • Frequent account suspensions for vague "misrepresentation" reasons.
  • Lack of effective support and slow response times from Google.
  • Complexity in setting up conversion tracking with Google Analytics.
  • Technical bugs and sync issues with Shopify and Google Merchant Center.
  • Redundant processes and misclassification of products.

Final Thoughts

Overall, the "Google & YouTube" app meets diverse reception. It is well-suited for businesses looking to leverage Google's integration capabilities, yet its operational stability and support system need improvements. Addressing technical concerns and enhancing customer support are pivotal for maximizing its effectiveness and achieving user satisfaction.

Shengyao Chuangqi (HK) International Limited

Mar 23, 2025  on Shopify

Lary Brazilian Imports

Mar 12, 2025  on Shopify

ComfyRincon

Mar 06, 2025  on Shopify

Realmente no he tenido resultados

Joe's Toes

Mar 03, 2025  on Shopify

A useful app IF you only sell to one country. It should be made clear this app can overwrite your shipping settings currencies and combine all your Markets settings into a single feed, resulting in errors and confusion in Google Merchant Center. I have spent fruitless hours trying to fix things before realising this was the cause of my issues. updated to add google llc say a multi-country solution is due within the month. If it materializes and does the job I'll update the review.

Joe's Toes

Mar 02, 2025  on Shopify

A useful app IF you only sell to one country. It should be made clear this app can overwrite your shipping settings currencies and combine all your Markets settings into a single feed, resulting in errors and confusion in Google Merchant Center. I have spent fruitless hours trying to fix things before realising this was the cause of my issues.

ジェイシーバール

Feb 23, 2025  on Shopify

わからないまま進みましたが、戸惑うことなくなんとなくわかりました。

TrendMakers

Feb 20, 2025  on Shopify

nyc

Concept372

Feb 18, 2025  on Shopify

Du mal lorsqu'on a plusieurs compte et qu'on veut s'y retrouver afin de n'en gérer plus qu'un...

Leo’s Look Your Best

Feb 17, 2025  on Shopify

well its crucial to use this app for my store to thrive but i had to jump through hoops to get my issues solved. i understand why and i agree with the guidelines and i know why so much work is necessary but it took me months to solve my issues but i did it somehow!!!!!

Die Biene Honey Farm

Feb 10, 2025  on Shopify

It is not that easy to set up but when it's done it is a good app

HO'MAHA

Jan 29, 2025  on Shopify

Open Gaming Store

Jan 29, 2025  on Shopify

遊絹和 ～Yukiwa～

Jan 28, 2025  on Shopify

Wild Country Customs

Jan 18, 2025  on Shopify

Currently tagged as "Unsupported" by Shopify. When will Google & YouTube get this app updated to meet the new Shopify API? Many buttons on the app do not work. Needs to be simplified and have less buttons to subscribe to spam.

Shaymar Medias Store

Jan 02, 2025  on Shopify

I am not sure yet.

MEDICALESTHETIC.STORE

Jan 01, 2025  on Shopify

IS VERY GOOD IDEA

SexyLuxury

Dec 22, 2024  on Shopify

abedis.cl

Dec 12, 2024  on Shopify

Nunca hemos ocupado esta herramienta, nos costó un poco comprender como se configura. Esperamos que nos ayude en la etapa de ventas.

NexoEden

Dec 11, 2024  on Shopify

Todo sencillo

NAVfit

Dec 08, 2024  on Shopify

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