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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

Reviews (957)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

All Sports Collectibles

Aug 06, 2024  on Shopify

Wrote in after hours with an issue I was having with the width of my drop down menu and by morning they had it fixed. Love my globo menu. The one thing I wish you could do is drag an item across columns, right now your stuck moving items up and down in the same column. Future update?

Mantel y Servilleta

Aug 06, 2024  on Shopify

Increíble servicio al cliente de Sarah, todo fue SUPER rápido, me ayudó con una adaptación de mi menú y quedó increíble. SUPER recomendado. También tengo otras apps de ellos y 100/10.

Idealium Knitting

Aug 05, 2024  on Shopify

I totally recommend this app, it has many functions and customization options. The technical service has given me excellent, fast and effective service.

italcaffe

Aug 04, 2024  on Shopify

Le service est impeccable! Aussitôt on fait une demande, les personnes nous prennent en charge et nous aide pour résoudre nos problèmes! Je recommande fortement1

Hilton Textiles - Nigeria

Jul 30, 2024  on Shopify

I couldn't be happier with this app! It performs flawlessly, delivering everything you need for a top-notch mega menu. The user experience is seamless and professional, making it a breeze to create an impressive menu for any site. A special shoutout to Sarah for providing outstanding support—her assistance was prompt, knowledgeable, and incredibly helpful. I highly recommend this app to anyone seeking a premium mega menu solution. Thank you once again, Sarah, for your exceptional help!

Rejuvaus

Jul 28, 2024  on Shopify

Easy-to-adapt design and simple setup. Excellent customer care from Sarah, who helped me today. 10/10 for the overall experience.

Extreme Toyz

Jul 27, 2024  on Shopify

We have been using the app for a good amount of time to say that it works really well, user-friendly and tech support is helpful and effective in providing solutions when the need arises.

FandomZone

Jul 24, 2024  on Shopify

The support team is great and made my problem solved within minutes, great app definitely recommend it!

Somalab International LLC

Jul 22, 2024  on Shopify

The app is great and easy to use, it'll give your menu a good option for dropdowns and icons. Also, a highlight is their support team! They're always there with the best disposition to help.

Three Wishes Patchwork Fabric

Jul 22, 2024  on Shopify

Sarah from the Globo team was so helpful! She was very patient with all of my questions and helped modify and test lots of different options. I am very happy with the customer service that she provided. I am currently using the free version of the mega menu, and I am already impressed with the features that are available. Thanks Sarah!! :)

FLASHY FINGER

Jul 16, 2024  on Shopify

Had a great experience with Sarah from Globo Software. Very helpful and quick to respond to our issue. Got everything sorted out smoothly. Highly recommend their support!

The Label House Collection

Jul 11, 2024  on Shopify

So grateful for all your help with the custom requests I had. Very quick and very willing to help! Highly recommend

Muski

Jul 10, 2024  on Shopify

I am extremely satisfied with the customer service provided by Globo. The team was prompt and efficient in implementing the requested changes to the product labels and prices. Even though there was a minor misunderstanding regarding certain discounted prices, the communication was clear, and the necessary adjustments were swiftly made once I clarified my needs. Additionally, they addressed a display issue on mobile that I reported, demonstrating their commitment to customer satisfaction. I highly recommend their services for their professionalism and ability to cater to specific requests.

YVES ROCHER

Jul 09, 2024  on Shopify

The App is very useful and efficiency. The support team is very responsive and helpful for troubleshoot issue. Recommend the APP

Gear Jewellers

Jul 09, 2024  on Shopify

Great & prompt support provided by Globo navigation team, they go above and beyond to make sure each element of the menu is to our liking and works functionally well.

My Store

Jul 06, 2024  on Shopify

Great assistance from the team. And fast too! And on a Sunday! Amazing. I really appreciate Globo's team. The Menu is so easy to work with and looks great. I would give a 6 STAR if i could but it only went up to 5. A++++++++++++++ job. Thank you Globo!

Holly & Ivy

Jun 30, 2024  on Shopify

The app is fantastic! I've thoroughly enjoyed using it, and it has significantly improved the website. The support team is excellent, always providing prompt resolutions whenever I encounter trouble or need something customised. I highly recommend it.

shoppinghimmel

Jun 25, 2024  on Shopify

Eine Super App. Ich war am verzweifeln und es war mir nicht möglich im Shopify-Shop Unterkategorien einzurichten. Aber mit dieser App geht das ganz easy und schnell. Am Anfang haben mich die vielen Möglichkeiten fast erschlagen aber der Support hat mir wunderbar geholfen. Ich hoffe das auch in Zukunft alles so reibungslos funktioniert. Danke an den tollen Support.

Techwear Australia

Jun 24, 2024  on Shopify

The mega menu was lagging. Their team arranged a share screen session and solved it. They are professional and pleasant to work with

Cyclo

Jun 23, 2024  on Shopify

La nueva app para mi tienda online ha sido una gran adición. La interfaz es intuitiva y fácil de usar, lo que facilita la gestión de inventario, pedidos y envíos. El rendimiento es excelente, sin retrasos ni problemas técnicos. El soporte técnico ha sido excepcional, siempre disponible y eficaz en resolver cualquier duda o problema. Las actualizaciones regulares mantienen la app al día con nuevas funcionalidades y mejoras. 10/10

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