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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

Reviews (957)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

North Drinkware

Feb 19, 2025  on Shopify

Great app, easy to set up and great customer service (in the evenings PST) The features are great and the support team is great!

Rowdy Warehouse

Feb 17, 2025  on Shopify

I have been using the Globo Mega Menu app, and it has exceeded all my expectations! The app is incredibly user-friendly, packed with powerful features, and integrates seamlessly with my store. It allowed me to create a beautiful and organized menu that enhances my customers' shopping experience. A special shoutout to Sarah from the customer support team – she is simply the best! Her responsiveness and dedication to solving my queries were remarkable. She went above and beyond to ensure everything worked perfectly, making the entire setup process smooth and hassle-free. The app works flawlessly with all its functions, and I couldn’t be more satisfied. If you're looking to enhance your store’s navigation and user experience, the Globo Mega Menu app is a must-have. Highly recommended!

Roany Pony Couture

Feb 14, 2025  on Shopify

Fairly easy to navigate especially for someone new to menus. Customer service is quick to respond and very helpful. I really like this app.

E GUYS INC.

Feb 13, 2025  on Shopify

Sarah was such a great help, our mega menu was set up and looked profesional in no time!

EcoPanel Bulgaria

Feb 12, 2025  on Shopify

I've been using it for a bit now and it is perfect for its purpose. It helps our customers navigate the website easier. Support is always on point. Thank you, Globo!

VEGOOS

Feb 11, 2025  on Shopify

A well-known good software, especially thank you to Sarah for helping me a lot

DI LUSSO

Feb 10, 2025  on Shopify

Muy buen soporte, sarah es muy eficiente

GREAT PLAINS INDUSTRIES

Feb 10, 2025  on Shopify

The GLobo menu is very versatile! It has really met our needs!

IQ Horse

Feb 06, 2025  on Shopify

Easy to handle and if there any issues, the support is really quick.

Gigant AB

Feb 06, 2025  on Shopify

Really quick to get started with Globo Mega Menu, intuitive interface and many options to build your navigation with good template. Also got very fast and professional help from Helen in their team when I need some help implementing in new version of our theme.

Gahlot International

Feb 05, 2025  on Shopify

thanks

Hyperfavor

Feb 04, 2025  on Shopify

This app is so good and support really nice, they help me a lot.

Quello Sbagliato Shop

Feb 04, 2025  on Shopify

Super fast service, very helpful and they always answered all my requests. Super recommended!

Hapies

Feb 03, 2025  on Shopify

Support is very professional. They respond very quickly and are helpful. They solve problems and explain everything. I recommend! Helen helped me a lot.

WilsonPayne

Jan 22, 2025  on Shopify

I would certainly recommend GloboMega Menu, Navigation. They understood my requirements right away and produced exactly what I needed. Very prompt (and friendly too).

SML Dizayn

Jan 22, 2025  on Shopify

I sought support from many different people for many different applications. Sarah is by far the person who responds the fastest and produces concrete solutions. Thank you so much.

Solstice

Jan 22, 2025  on Shopify

Nice support and very easy to build a new mega menu on Shopify. Thanks to Sarah, She's very professionnal.

ACMER

Jan 22, 2025  on Shopify

The replies were fast and friendly. The mega menu provided by the template has some limitations, and this plugin solves this problem very well. I would recommend it!

Malisa Mobility

Jan 21, 2025  on Shopify

They were very quick to help.

YO Life

Jan 19, 2025  on Shopify

This software is very easy to use, and the customer service team is very patient and responds quickly. I like this software very much and recommend it to everyone.

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