Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,017)

Overall rating

4.9

5

304
4

12
3

2
2

1
1

4

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Avendor

Apr 24, 2025 on Shopify

Fantastic customer support!

KSA Outlets

Apr 22, 2025 on Shopify

Good service

Shaun Torrente Racing

Apr 22, 2025 on Shopify

Just getting started with it but its intuitive and very simple to use

Cincy Shirts

Apr 22, 2025 on Shopify

responsive custy service, got me handled after a bit of wonkyness, def reccomend for a nice professional looking menu

Honest Skincare

Apr 20, 2025 on Shopify

Excellent support. I set up Globo and there were a few things not quite right. I wrote to them on chat and it was all fixed within a very short time while I waited. Thank you. Plus my menu is now so much easier to navigate and user friendly. Thanks!!!

PH Tennis

Apr 17, 2025 on Shopify

Great help. Always someone there to help and communicate with you

Juwelier van Dam

Apr 16, 2025 on Shopify

Very happy with the help of Sarah and their dev team. I don't ussually write these kind of reviews, but they really helped me with anything and quiet fast as well. I'm not used to such good communication and help with a Shopify application. Shoutout to these guys!

Ecowitt

Apr 16, 2025 on Shopify

Exceptional service from Sarah. My UI feedback was addressed impressively fast (1-2 hours). Highly commend such efficiency.

Stunnails

Apr 11, 2025 on Shopify

good

Impressaura

Apr 10, 2025 on Shopify

support team is very fast and helpful

Elysian Coffee Company

Apr 10, 2025 on Shopify

I really enjoy this app! It helps our website with navigation and professionalism! The customer service I have received when setting up did everything I needed in a quick manor! I do suggest using this app! I received help from Sarah, Henry AND Kim! All a great help!

Happy Heroes - Legend of Collectors

Apr 09, 2025 on Shopify

parfait

sweetmood

Apr 08, 2025 on Shopify

Home and Soul Dubai

Apr 08, 2025 on Shopify

The app is seamless and easy to use. Their support team (especially Sarah) are very prompt and resolve any technical glitches in a prompt manner. Definitely recommend the app

Fabbitt International

Apr 07, 2025 on Shopify

Very easy to use app, great customizability and features

Joe's USA

Apr 06, 2025 on Shopify

the best staff out there!

ShackletonThomas

Apr 02, 2025 on Shopify

Excellent and rapid customer service -

mysipologystaUS

Apr 02, 2025 on Shopify

Sports Cards Direct

Apr 01, 2025 on Shopify

Perfect experience and the guys have fixed any issues we had

Sinus Art

Apr 01, 2025 on Shopify

Perfekt