Reviews: Globo Mega Menu, Navigation

Customer reviews: Globo Mega Menu, Navigation

Reviews (957)

Overall rating

4.9

5

252
4

7
3

2
2

1
1

4

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

banyanmauritius

Dec 19, 2024 on Shopify

Not too happy, spent 4 hours creating a menu based on their template they give us. I publish it doesnt work as intended, support takes 24 hours to tell me that one item that is in the default free menu is paid...so in short. They add a non functional element in the free plan to force you to upgrade.

GLOWPERK

Oct 23, 2024 on Shopify

I will explain, point by point, why you should not install this app, without any emotion. #1. The top menu is visible in the header, but it is not possible to add a logo to this app. #2. The app has features like login, register, logout, and my account links, but these features are not functioning. When we asked, we were told they do not work in the new version of the app. This is the first time we have seen an app updated without removing non-functioning features. Even when you manually add links like login/logout/register, they do not work correctly. #3. The support agents know nothing about the app. Their English is at a beginner level, and even the developers do not speak English. #4. The CSS is not responsive. Images do not shrink or grow. If you want to see images that appear in desktop size on mobile and tablet, you can install this app. #5. The search function does not work. #6. Icons should use SVG, but they use images instead. Your site will slow down, and you will face SEO issues. Additionally, the icons are not responsive. #7. There is no custom CSS area. Settings are limited, and there are other bugs in the app. #8. No one, including the developers, is helping to fix the issues. Instead, they respond as if they are dismissing you by saying your requests are special and they cannot help you, suggesting you look for another app.

Koalish Shop

Oct 03, 2024 on Shopify

L U M I

Aug 25, 2024 on Shopify

This app is laggy + its not compatible with dawn. Also menu features doesnt show up in the store when added. All over a very bad experience! (Except the support, they are quick and reliable, but app is a nightmare) Details: - Tried to add it to Dawn and it shows up, but when you click anything in the main menu, it takes you to sm random pages - Tried to add a product carousel, didnt show up - Not Replacing the old menu or working with it in any way - All over laggy, bad explained and just not user friendly + far from worth a subscription.