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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (802)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Padelsouq

Oct 08, 2024  on Shopify

I've really enjoyed using the Globo Mega Menu, and it's not just because of how it neatens up website navigation. What really stood out for me was how awesome their customer service is. I had this specific need to flip the menu orientation to go from right to left, making it more natural for reading in Arabic. The team behind it didn't just listen; they jumped right in and made those changes happen quickly. It's refreshing to see such responsiveness and willingness to accommodate users' needs.

Strange Allies

Oct 03, 2024  on Shopify

The app works great and has all the functionality I wanted. Support was fantastic as well. Thank you!

Repuestos Catalán

Oct 01, 2024  on Shopify

Es muy fácil de usar e intuitivo. El soporte es maravilloso, les escribí y me contactaron de manera rápida. La aplicación permite modificar en su totalidad el menú y hace que se vea maravilloso. Feliz de tener la app en mi web.

Panda Kids and Baby

Sep 30, 2024  on Shopify

Sarah is extremely helpful! Highly recommend this app, easy to use, edit and very user friendly, the support team could always fix our issue in a timely manner. Thank you Globo Mega Menu Team:)

Hairy Jayne

Sep 29, 2024  on Shopify

The app is always being improved and the customer service is really good and fast whenever I've needed help with something

Transient Books

Sep 26, 2024  on Shopify

The mega menu app is super versatile, and combined with my site's design wonderfully. It has a wide range of design options available, and the interface for setting it up is very intuitive. There were a couple glitches to sort out with how it looked on mobile phones, and customer support was FANTASTIC. They fixed the issue promptly. Really couldn't be happier. I also use Globo's variant app and again--great customer service, super versatile options, really stable performance.

BLOODY-STREETS.DE

Sep 26, 2024  on Shopify

THE BEST APP IN THIS AREA! I've tried out a few apps in this area and have to say that this one is one of the best. The app works great, it's easy to use and self-explanatory. With other apps I have often failed miserably at creating the menu. I was done with this app in just a few minutes. and the support is also first class. Always there, always helpful and super nice. Thanks to the entire Team

H. HALPERN ESQ.

Sep 24, 2024  on Shopify

The navigation has changed since we first added this app. There is a bit of a learning curve when updates happen. But the support/chat is fast and very helpful.

Silverliningifts

Sep 23, 2024  on Shopify

Great customer support and execution. My request was dealt with swiftly and they were so patient and professional throughout.

ADLINK Store

Sep 23, 2024  on Shopify

Love the chat support of Globo. Sarah from the support team is very friendly and resolves my problem with the mega menu not showing in a few hours. Impressive! Really appreciate the timely and excellent support! Highly recommend!

Enlume.cz - Technologie, energie a elektroinstalace

Sep 23, 2024  on Shopify

Amazing support and really nice menu. When I had a problem, the support immediately solve it. Thank you so much. The supprot came from Sarah. Xxx

Evo3D

Sep 22, 2024  on Shopify

Great app! This app made it easy to build a menu and customise it for our needs. Support are also really helpful and fast to respond to any issues that we had.

IN TOO BOX

Sep 19, 2024  on Shopify

I highly recommend Globo to anyone looking for services/products they offer. I will definitely be returning for future needs!

fiber-shop.com

Sep 16, 2024  on Shopify

it's a good app with a lot of features and a very helpful support team when you've problems. Quick response and quick fix. i can recommend the app!

Kildale Marine

Sep 12, 2024  on Shopify

The app seems easy to set up and use. When I had a problem the Globo team were really quick to respond and solve it.

Skin2Care

Sep 12, 2024  on Shopify

Great costumer service. Super helpful and efficient. Big thanks to Sarah, she ran the extra mile to accomodate our needs. 5/5, loved the experience.

The Tech Geeks Australia

Sep 12, 2024  on Shopify

Always have great and speedy support from these guys and the product does what is says on the tin. I personally hate doing menus, but at least I now have control over how it looks :D

Mewant

Sep 09, 2024  on Shopify

They can respond quickly to any questions you ask. I am very grateful to Sarah for her help. If you also have related needs, please feel free to consult them.

FeistyFitzy

Sep 06, 2024  on Shopify

I really like the app and find it easy to use. Whenever I've had questions or find a hiccup in the ware the developers have been very responsive and helpful. I'd definitely recommend.

SARTEX

Sep 04, 2024  on Shopify

This app has many features and they work. In case of need the support is very fast and answers directly via chat. Recommended.

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