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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

Reviews (957)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Vikara

Apr 03, 2024  on Shopify

The app is amazing. It’s completely free and the support is amazing. I definitely recommend this app for anyone look for mega menus are even support.

Beigel Bake

Apr 01, 2024  on Shopify

The mega menu it provides for my website is nothing short of amazing. It's incredibly user-friendly and customizable, allowing me to create a sleek and professional menu that perfectly suits any brand. But what truly sets this app apart is the exceptional support team behind it. Anytime I've had a question or needed assistance, they've been there to help with prompt and friendly responses. Their dedication to customer service is truly commendable and has made my experience with this app even better

laifookebike

Apr 01, 2024  on Shopify

The customer service of this plug-in is really strong. According to my needs, the technical team has designed every requirement according to the requirements, which is highly recommended

Wazoodle Fabrics

Mar 28, 2024  on Shopify

The support team is phenomenal and I really enjoy working with them. They provide fast assistance whenever i need to make any changes to our menu even helping with css styling improvements. Definitely recommend working with them, as I will now check out their other apps also.

Souqify

Mar 23, 2024  on Shopify

Great app. Definitely the best category app on Shopify. The customer care was top notch too, she sort all my issues in the blink of an eye. Thanks Sarah

Coninc

Mar 22, 2024  on Shopify

After publishing the Menu for the first time it worked fine. When we made some changes and tried to publish it again the Menu didnt change at all. It says you need to wait a couple minutes, but after 3 times of waiting at least 2 hours we are done with this application. Support did respond to our problem but didnt do anything about it. Only 2 stars because it is kinda easy to use.

Helios

Mar 21, 2024  on Shopify

We approached the Mega Menu team with a specific design, and they surpassed our expectations with their responsiveness and collaborative approach! Their ability to swiftly iterate on our requirements ensured timely progress throughout the project. Thank you team for the fantastic service, we highly recommend them to anyone.

Dekra Lite Store

Mar 21, 2024  on Shopify

Super Helpful customer support and very fast to get the Mega Menu's working. Would recommend to anyone.

Mystore

Mar 19, 2024  on Shopify

It's the easiest app I found to have a tailored mega menu for beginners because they have a preview mode where you can actually predict how it's going to look as you go editing it. Thank you!

NELLIE&DOVE

Jan 29, 2024  on Shopify

Always on hand to help, I asked for some help on a Friday, during the day for us but evening time for them, they said it may be a long wait due to it being evening and the weekend. They got back to me first thing Monday morning, and when there were still a couple of tweaks that needed doing they were on it! Thank you Team, fantastic thorough service :) Florence x

Little Virtues

Jan 02, 2024  on Shopify

I love this app and menu. Lots of options to customize and makes a huge difference for conversion on my site. Their customer service is also very responsive and quick to help. Would highly recommend.

LiquorEmbassy HK

Dec 11, 2023  on Shopify

easy to set up , highlight***6 Stars after sales service team, always responsive support, solve our problems fast & remotely. 100% recommend

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