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Customer reviews: Globo Mega Menu, Navigation

Develop by Shopify

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (976)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Yardblox Fabrics

Sep 23, 2025  on Shopify

This app is a good value for the amount of options there are, with really excellent customer service and the team offers solutions right away. However when setting up, I was under the impression that the tools I was using was part of the free tier, which felt misleading at first however app was still worth paying for compared to other prices on the market.

Kumaio®

Sep 22, 2025  on Shopify

The support is just amazing! I had a technical issue, and the team responded right away, solved everything quickly, and was extremely friendly throughout. The app works perfectly and does exactly what it promises. With service like this, you really feel in good hands – highly recommended!

iRASSHAi

Sep 22, 2025  on Shopify

Sarah and the dev team handle my problem quickly and efficiently which relived me with any stress. Thank you very much Anaïs from iRASSHAi

Scrub Lab - Premium Medical Apparel

Sep 17, 2025  on Shopify

Big thanks to Sarah! Infinity stars for her support - super quick, super helpful, and just made everything so easy. Legend!

Handy Forms

Sep 17, 2025  on Shopify

This app is an essential tool for complex menus! I doubt if there's a menu requirement that this app couldn't handle. Their support is very responsive, and Sarah was especially helpful.

CULT STAR

Sep 15, 2025  on Shopify

If you're wanting an incredible mega menu for your shop - this is exactly what you're looking for. This app is AMAZING, it's seriously one of the best purchases I've made for my store. It's robust, intuitive and pretty much fully customizable so - whatever look you're going for - you can achieve it with this app. And it's FUN to play with! The menu builder has a ton of different blocks that you can customize and organize to match the vibe of your shop and it is just so incredible I can't say enough awesome things about it! Plus there's a 7 day free trial so you can scope it out before you buy it! Seriously in love with everything about this!! XXX Jenna

Banglez Bazar

Sep 09, 2025  on Shopify

Globo Mega Menu is a great app! Needed a vertical menu and couldn't figure out how to do it, menus can be a challenge, but Sarah the App Guru, assisted me until almost midnight. Great app support and she was so patient. It was a lot of work, once done the site will be published. So glad this app was available. Christina

All in 1 Gaming

Sep 09, 2025  on Shopify

the menu looks great, and the service team helped us and answered very quickly! would highly recommend.

E3Tuning

Sep 08, 2025  on Shopify

Incredible app! Super intuitive to use and customize. Whenever you get stuck, Globo has an incredible team to help you. definitely worth the subscription!

nightcity clothing

Sep 08, 2025  on Shopify

Best megamenu application by far! Has solved a lot of pain points for us when it comes to navigation. Great support from Sarah lately.

Balmers GM

Sep 05, 2025  on Shopify

This app is great, works with no issues and lets you configure your menu visually which is much better than Shopify menu builder. We had some issues, coming from another app injecting some bad code right above the globo embed, and Sarah from Globo support helped us debug the issue, identify the bad code and remove that other app - and once again the Globo mega menu app works perfectly.

www.vaioshub.com.au

Sep 04, 2025  on Shopify

The Customer service team was exceptionally helpful in resolving my issue on using an incorrect format for my images and then eventually the problem was solved thanks to a friendly team member. Definitely recommend this subscription for anyone looking for customisable mega menu options.

Sukin Naturals UK

Sep 03, 2025  on Shopify

Globos mega menu has been just what we needed and Sarah has done a marvelous job helping iron out the kinks!

BesteFreundeGeschenke.com - Personalisierte Freundschaftsgeschenke Poster, Tassen und mehr

Sep 03, 2025  on Shopify

Top, die Probleme beim Erstellen des Menüs wurden innerhalb weniger Minuten durch Sarah vom Support gelöst. Besten Dank!

DreamWay

Sep 02, 2025  on Shopify

The app is good for the price. However, it sorely lacks flexibility and customization between the mobile Mega menu and the PC version. It makes sense that you wouldn't want to display items the same way on a PC and a mobile device. And the only way to do that is to ask support to code it. Luckily, Sarah from support was there and very responsive! Otherwise, I would have given it a bad rating. Because having to use CSS just to change image sizes on mobile devices is not normal when you consider that 80% of users are on mobile devices. What's more, it's CSS that has to be done by their developers, because it's very specific. It's complicated to do it yourself.

The Outdoor Explorers

Aug 25, 2025  on Shopify

This app is wonderful! It’s intuitive, easy to figure out, and creates beautiful menus. I did run into a small issue where my menu was showing up as transparent, but support jumped in right away. The response was incredibly fast, helpful, and friendly. Sarah assisted me, and she was absolutely FANTASTIC—professional, patient, and made sure everything was resolved quickly. I couldn’t be happier with both the app and the support team!

Owl and Goose Gifts

Aug 25, 2025  on Shopify

Thankyou Andrew. Helped with my issue quickly and we were back up and running without missing a beat.

Foliendealer.com

Aug 22, 2025  on Shopify

Mega Menu – absolutely delivers! The app is intuitive, flexible, and exactly what we needed for our Shopify store. The menu looks professional and makes navigation super clear for our customers. Special shout-out to the support team: fast, competent, and extremely helpful. Every question was answered right away, and even custom adjustments were made without hassle. You really feel taken care of here. Highly recommended for anyone who wants to take their store to the next level!

1PERCENT SRL

Aug 22, 2025  on Shopify

Fantastic app! A huge thank you to the customer support team, who answered all my questions quickly. They are really kind and competent. Highly recommended, the best app for building customized menus on Shopify!

JoyStick

Aug 21, 2025  on Shopify

The overall experience is very good, and there is a dedicated person to help deal with the problem. The attitude is very good and it is worth recommending

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