Globo Mega Menu, Navigation logo

Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

Reviews (957)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Silverliningifts

Sep 23, 2024  on Shopify

Great customer support and execution. My request was dealt with swiftly and they were so patient and professional throughout.

ADLINK Store

Sep 23, 2024  on Shopify

Love the chat support of Globo. Sarah from the support team is very friendly and resolves my problem with the mega menu not showing in a few hours. Impressive! Really appreciate the timely and excellent support! Highly recommend!

Enlume.cz - Technologie, energie a elektroinstalace

Sep 23, 2024  on Shopify

Amazing support and really nice menu. When I had a problem, the support immediately solve it. Thank you so much. The supprot came from Sarah. Xxx

Evo3D

Sep 22, 2024  on Shopify

Great app! This app made it easy to build a menu and customise it for our needs. Support are also really helpful and fast to respond to any issues that we had.

IN TOO BOX

Sep 19, 2024  on Shopify

I highly recommend Globo to anyone looking for services/products they offer. I will definitely be returning for future needs!

fiber-shop.com

Sep 16, 2024  on Shopify

it's a good app with a lot of features and a very helpful support team when you've problems. Quick response and quick fix. i can recommend the app!

Kildale Marine

Sep 12, 2024  on Shopify

The app seems easy to set up and use. When I had a problem the Globo team were really quick to respond and solve it.

Skin2Care

Sep 12, 2024  on Shopify

Great costumer service. Super helpful and efficient. Big thanks to Sarah, she ran the extra mile to accomodate our needs. 5/5, loved the experience.

The Tech Geeks Australia

Sep 12, 2024  on Shopify

Always have great and speedy support from these guys and the product does what is says on the tin. I personally hate doing menus, but at least I now have control over how it looks :D

Mewant

Sep 09, 2024  on Shopify

They can respond quickly to any questions you ask. I am very grateful to Sarah for her help. If you also have related needs, please feel free to consult them.

FeistyFitzy

Sep 06, 2024  on Shopify

I really like the app and find it easy to use. Whenever I've had questions or find a hiccup in the ware the developers have been very responsive and helpful. I'd definitely recommend.

SARTEX

Sep 04, 2024  on Shopify

This app has many features and they work. In case of need the support is very fast and answers directly via chat. Recommended.

Cathy Eastham Fine Jewelry

Sep 03, 2024  on Shopify

We have loved Globo Mega Menu! The ability to customize is awesome, very user-friendly interface, and the support is fast, professional, and reliable. So thankful for the help at one click away.

Shrimpsfood

Sep 03, 2024  on Shopify

une équipe tres réactive et aux petits soins, tres professionnel , merci à eux l'application est tres fluide et facile à utiliser Je pense que je vais pouvoir me regaler en modifiant le menu de la maniere dont je souhaite

L U M I

Aug 25, 2024  on Shopify

This app is laggy + its not compatible with dawn. Also menu features doesnt show up in the store when added. All over a very bad experience! (Except the support, they are quick and reliable, but app is a nightmare) Details: - Tried to add it to Dawn and it shows up, but when you click anything in the main menu, it takes you to sm random pages - Tried to add a product carousel, didnt show up - Not Replacing the old menu or working with it in any way - All over laggy, bad explained and just not user friendly + far from worth a subscription.

Diamoray

Aug 24, 2024  on Shopify

Very good customer service, definitely the best menu app, has all the features compared to others, trust me I've tried them all

DeathCloud

Aug 24, 2024  on Shopify

Sarah has been extremely helpful so far with helping us set up our menu. There was some weird formatting going on, which she and the dev team were able to resolve quickly. This app has improved the quality of our navigation menu tremendously.

Joseph Joseph South Africa

Aug 22, 2024  on Shopify

I am incredibly impressed with this app! It is truly outstanding in every aspect, and the service provided is nothing short of exceptional. The attention to detail and the efficiency of the support team have far exceeded my expectations. Thank you for delivering such a remarkable experience!

Heavens Candles

Aug 17, 2024  on Shopify

Oh my gosh!!! This person was so very helpful today! I had to delete parts of my mega menu and couldn’t have done what I had to do without them ! Thanks so very much for being there. I really really appreciate it! … From Tonia with Heavens Candles

BERML BY DESIGN JEWELRY FOR MEN

Aug 06, 2024  on Shopify

Superior Customer Service and Rapid Request Responses! We've been using Globo for about 6 months, and will be deploying more of their menus on our new site.

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