Taranker.Com Logo
Globo Mega Menu, Navigation logo

Customer reviews: Globo Mega Menu, Navigation

Develop by Shopify

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,094)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Natures Garden | by Carvagu S.A

Dec 09, 2025  on Shopify

Excelente servicio de soporte al cliente, la rapidez de su trabajo me hace recomendarles. Me ayudaron en todo!!!

Compughana

Dec 08, 2025  on Shopify

Great Support for the App by Sarah! Thank you for fast replies and help. Also easy setup and good features

PYROCA Europe

Dec 08, 2025  on Shopify

great app, lots of features, Sarah from the customer services was very kind and very fastt! I recommend.

Melody Maison Ltd

Dec 05, 2025  on Shopify

Super helpful support. There was a change i wanted so it would work the way we preference currently, and they very quickly were able to change it to exactly what I needed without the faff. Great support, recommend

Gripmate & XYZ

Dec 05, 2025  on Shopify

非常不错, 尤其是Sarah客服可以及时响应客户需求并提供对应的帮助,点赞!~

Viking Dome

Dec 02, 2025  on Shopify

Great app and support team. We wanted to make our meniu wider and with smaller vertical gaps. I could not do it in the app myself, so I contacted the support team and they made it to my liking in 10 minutes. Great support.

Kambukka BE

Nov 26, 2025  on Shopify

I had a particular type of menu in mind. After trying multiple menu apps, this was the only app that could deliver this type of menu. Very pleased with the setup and options in the app. I had a technical problem and Annie was able to help me very quickly.

ventify.pro

Nov 26, 2025  on Shopify

Great Experience with Andrew, very fast and helpful. Could thank him enough. Overall Great Customer Service!!!

Live By The Sword

Nov 26, 2025  on Shopify

The team at Globo menu are very responsive and gets my requests done asap. The app is easy to use and modify. Very good mega menu app for Shopify stores.

Leonids

Nov 25, 2025  on Shopify

The plugin is very easy to use. I was able to master it in just a short time. The customer service is also excellent, especially Sarah, who efficiently helped me complete my setup!

SheSpot

Nov 25, 2025  on Shopify

Very prompt and supportive customer service. Annie was extremely helpful with custom builds for my site. Look forward to seeing the result!

Nic and Evie

Nov 25, 2025  on Shopify

very nice and helped as much as they could as the issue i had we worked out wasn't from their app. cheers

MAWI

Nov 21, 2025  on Shopify

¡Soporte 5 Estrellas! Rápido, Efectivo y Profesional. La aplicación Globo Mega Menu es excelente, pero el soporte técnico es su mayor ventaja. La respuesta es casi inmediata y resuelven los problemas (incluso de compatibilidad con temas) directamente y sin complicaciones.

Viking Dome

Nov 20, 2025  on Shopify

Meniu works great. Had a small problem about glitching, but the support responded in 1 minute and solved the problem in 20 minutes. Recommend the app.

Pantry d’Or Boutique Bakery

Nov 19, 2025  on Shopify

Huge thanks to Sarah for the fantastic support—she customised my menu just how I envisioned it. The app also makes my website super easy to navigate.

Baskiville

Nov 14, 2025  on Shopify

The customer service with this app is phenomenal. I had not used the app before, and we had a complicated menu. Annie stayed on line with me until i got it sorted. Great app, great services. I would recommend 100%.

WatchStatus Ltd

Nov 12, 2025  on Shopify

fantastic app that is easy to use and full of customisation features to really enhance our store, exactly what we was looking for. We moved from another app which was much more confusing and a lot less features for the same price. Plus, the support is very prompt, we have received assistance on a few occasions and each time our queries were resolved. Thank you to all of the team.

Oakhurst Interiors

Nov 11, 2025  on Shopify

Excellent app which builds intuitively on the Shopify platform. Expert help from the development team in improving the user interface at our request. Would highly recommend Globo.io to other Shopify users.

vonSUSI

Nov 11, 2025  on Shopify

Super good, great customer service. Love the mobile menu, especially the bar at the bottom. So smooth.

Fleshy

Nov 10, 2025  on Shopify

Had some issues to get it published the way it looked in the WYSIWYG editor. But with the help of Sarah, it now works.

Scroll to Top