The team are so supportive! I ran into challenges setting up the mega menu, but the support team was responsive and patient—especially Sarah! She went above and beyond to guide me through every step with clear, thorough answers. The issue was resolved quickly, and now the feature works perfectly!

I had a few issues with the configuration, and surprisingly — despite it being the weekend and quite late at night — the support team was available and responsive. Thank you for your extended and kind service. Really appreciate the dedication!

It make some flash error sometime because it show first old menu and after 1 second show this menu from Globo Mega Menu. Maybe need to see the speed.

I've had a great experience with the app so far, and I want to highlight how impressed I was with the customer support. I reached out with an issue and received a quick response. Sarah was professional, helpful, and resolved everything much faster than I expected.

Had some issues with getting the menu adapted, got great support at an instant, they also helped out with other items I couldn't figure out. Much better then our last menu

Huge improvement to the standard menu in my Shopify theme! Took some getting used to on choosing the layouts I liked, but now that I've got it all done, there's been great feedback from customers. I had an issue with something displaying properly on mobile, and Sarah from customer support was able to address it and fix quickly! Thanks!

Hello, I had an issue with my Shopify Site concerning Footer menu. I didn't resolve this issue directly in Shopify chat, and I decided to install Globo Mega Menu with intention to receive a help there. It was not a mistake at all. Though I didn't use the possibilities of Globo, my consultant Henry and Globo team discovered the option to create Footer menu as the internal Shopify option. I'm very thankful to Henry and Globo team for their competent assistance! Maybe in future I will take the advantages from the Globo resources as well.

Fantastic Menu App! Globo Mega Menu has completely transformed the navigation on my site. It's easy to set up, highly customizable, and looks great on both desktop and mobile. The drag-and-drop interface makes organizing menu items a breeze, and the support team is very responsive and helpful. Highly recommended if you're looking for a professional and user-friendly mega menu solution!

The Globo support team is very quick on assisting and resolving issues as well as guiding on how to setup the Mega Menu. Thanks for your speed.

The app is perfect, the customer service very nice, resolve of my problem quickly, my menu works fine, highly recommend.

Absolutely impressed by the support from Sarah and the Globo Mega Menu team. I encountered a conflict where both the default Shopify menu and the new Globo menu were displaying at the same time. Sarah responded within minutes, and to my surprise, she quickly coordinated with the developer team to fix the issue flawlessly. On top of that, Sarah also went the extra mile to recommend the most suitable plan for my needs and even helped me apply for a discount (although I had already made the purchase because I couldn't wait to get started). Their efficiency, clarity in communication, and technical problem-solving skills truly exceeded my expectations. I really appreciate their proactive attitude, patience, and the speed at which they handled the problem. Highly recommend both the app and the amazing support team—they made me feel confident and supported during a critical moment for my store.

Globo is providing excellent online support and is dedicated to resolve any issues swiftly. We are happy with the solution and their support. Highly recommended app.

Amazing app and support! The overall ratings for this app was the reason I selected to try it on a clients storefront but it was missing one feature I needed for their custom theme. I reached out to support and Sarah responded super quick with a fix. Using the Mega Menu app is so simple and intuitive and the front-end usability is perfect. I'd highly recommend this app.

Sarah was a great help. I had mistakenly clicked something I didn't mean to and she helped me sort it out. Thank you

I had a problem with mobile menu. I made a chat with support team and in just 20 minutes everything was working great. Great job.. Keep up like that.

Absolutely the best menu app I’ve ever used! The interface is super intuitive and packed with useful features, making it easy to navigate and customize. Even though the app is very user-friendly, I ran into a couple of things I couldn’t figure out on my own — but the support team was amazing! They responded incredibly fast and helped me solve everything in no time. Truly top-notch service. Highly recommended!

I'm really pleased with Globo Mega Menu Support's responsiveness. They were able to effectively solve the issue I had with the tablet and mobile menu and provided a helpful explanation of the cause.

just started using the app, love the ease of use and customising options though. Only hope y'all would let me remove the watermark for the link list in the free plan till i dont grow my business to get the professional plan.

incredible customer service! I had quite a list of custom requests for the team to help me with and they were so quick to help me with all - went above and beyond. thank you so much!

Application fonctionnelle, simple et efficace ! Pour l'instant j'ai peu de rubriques. Mais quand j'aurais suffisamment de rubrique et de popularité, je prendrais surement, le plan au dessus !