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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

Reviews (957)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Ambientco

Jun 20, 2024  on Shopify

The app is super easy to use, it covers all areas of customization. If you get stuck the team are so helpful and they resolve the issue so quickly. Sarah has particularly resolved several things for me. Would 100% recommend.

Comtherm Ltd

Jun 19, 2024  on Shopify

As a Shopify Partner supporting multiple stores with a huge number of Apps, I must say Globo are the best with regards support. Any issue is answered swiftly and professionally. I will continue to use their apps and will choose them over any competitors. Their apps are well developed, easy to setup and they simply work as intended which cannot be said for many. Thanks Globo, you guys rock!

Orange Cube

Jun 19, 2024  on Shopify

This is an amazing app that can help me quickly customize my top menu bar and navigation bar. Sarah is very helpful with suggestions and problem-solving. I highly recommend this app. They reply to questions so quickly and ask me for details to help me.

BootayBag

Jun 17, 2024  on Shopify

Globo has done it again with another amazing, easy to use app. We found Globo when looking for a Search/Filter app (which is also a great one). We had tried other mega menu apps but none looked or function how we wanted, or were compatible with our theme. The app Globo made is easy to use/customize and with there incredible support team it's truly top tier. I had a few requests that I needed help with and the team was quick to respond, make the changes asked and continually willing to assist. Sarah was fantastic at getting everything taken care of for me, updating me on estimate timelines and just a complete gem. We were up an running with our mega menu in a few days, it could not have been easier to set up.

Sports Central

Jun 16, 2024  on Shopify

This app basically enables site navigation custom to your needs. Customer service never fails to respond to your needs. A must have for your site.

Virtual Realm VR

Jun 12, 2024  on Shopify

WOW! Easy to use platform, Lots of Great features for small and large businesses to optimize, Amazing customer support and simple to apply. I would highly recommend to anyone who is thinking of improving their mega menu!

Craytown, USA

Jun 11, 2024  on Shopify

If you're serious about building your business, this is the best mega menu. Fast support if you need it too.

Click & Vape

Jun 11, 2024  on Shopify

I recently used the Globo Mega Menu for my website's navigation, and I am very pleased with the very fast customer support and results. The installation process was straightforward, and the interface is user-friendly, making it easy to customize menus to fit my site's design and functionality needs. The mega menu allows for a clean and organized display of multiple categories and subcategories, enhancing the user experience by making navigation intuitive and efficient.

EraGreen

Jun 10, 2024  on Shopify

I tried the app and have to say I'm delighted, even the free version is very useful. I had a small problem, contacted support and was amazed at how quickly they helped me

Bed Republic

Jun 06, 2024  on Shopify

Le menu est super, il permet de créer une navigation très fluide et tendance. Je recommande aussi à 1000% pour la qualité du support : hyper réactif, très aimables et ont résolu mon problème en moins de 24h. Génial !

Tarpofix

Jun 06, 2024  on Shopify

Ich habe nichtmal die bezahlte Version und trtzdem hat der Kundensupport mein Problem super schnell und professionell gelöst

Matasci Vini SA

Jun 06, 2024  on Shopify

Ottima app che permette di creare dei bei menu. 4 stelle su 5 perche in ogni caso si necessita sempre del loro supporto per far funzionare bene il menu. Ma il supporto è disponibile e competente!

SmokeHouse Distribution

Jun 05, 2024  on Shopify

Sometimes editing the menu yourself can be a little difficult, there isn't aw whole lot of options and it isn't the most user friendly but it works and i made a pretty decent looking menu with little help. however, the support team is very attentive and helpful with fixing issues and helping you design specific things on the menu. They mainly offer email support but they are very quick with responding and offering solutions to problems if they can't fix it themselves.

Juice Lubes

Jun 05, 2024  on Shopify

Love this meu app. We had an issue applying it to the theme we use, but the Globo team sorted it pretty much instantly. The functionality and configurability of the app itself add so much design freedom to the stock menu's too. Fantastic

GRAVURZEILE

Apr 25, 2024  on Shopify

The app is easy to understand and simple to use. The direct visual representation when editing the navigation bar is very helpful. The support is also fantastic. I have received quick and helpful feedback on my requests. I am very satisfied with the app and the support.

Clear Diamonds

Apr 22, 2024  on Shopify

We tried a few different Mega-Menu apps, this was by far the easiest to navigate and create with the most customisation options. Also, fantastic support!

Ripken Baseball

Apr 10, 2024  on Shopify

I would recommend this app to everyone, even if you dont need a new menu, simply because the customer service is so outstanding! - I am decently tech savvy, so when I encountered issues, they were fairly complex to even explain and yet the dev team was more than happy to help. Sarah was amazing and communicated clearly with kindness, patience, and helped me through several complex coding issues. They care, they're quick, and they're smart.

Moda+Co.

Apr 09, 2024  on Shopify

Great app, lots of choice of customisation and support went out of their way to assist us in changing the layout to keep in line with out theme and branding. Highly recommend.

Pôdevache

Apr 05, 2024  on Shopify

Equipe support très réactive et efficace, a assuré en moins de 24h l'ensemble des correctifs demandés. Merci beaucoup

Alan Richard Textiles, LTD

Apr 05, 2024  on Shopify

have been using globe menu since the end of jan 2024, and its been great. the support is very helpful and quick to get back to me. I just had updated to the latest theme version and they quickly got my menu back up and running on It.

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