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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (796)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

My Store

Nov 20, 2024  on Shopify

The App overall has a really nice feel to it, The support was pretty helpful and cooperative throughout my queries.

maeke

Nov 11, 2024  on Shopify

Easy to use and is exactly what we were after. Customer Service is excellent if there is ever a issue we need fixing.

Kids Paradise

Nov 10, 2024  on Shopify

Destek ve problemlere müdahale hızları çok iyi. Sadece bu bile yeterli bir sebep tercih etmek için. Liquid olarak çağrılmış bir menü barını globo ile yenilerken düzen kayması sorunu yaşamıştım. Destek olma mecburiyetleri dahi olmayan harici bir konu için fazlasıyla hızlı çözdüler sorunu.

EcoFlow New Zealand | Official Store

Nov 10, 2024  on Shopify

Have this app for a few weeks and it is doing what promised, had to ask support to do some adjustments and they got done it quickly. Highly recommend

Krakra24.pl

Nov 05, 2024  on Shopify

Very helpful, awesome support, service is reliability and efficiency of operation, I highly recommend it!

Fitnessprofessionalstore.it

Nov 05, 2024  on Shopify

Semplice nell'utilizzo sicuramente ottimo modulo, assistenza perfetta in pochi minuti risolto il problema

Laiepi

Nov 04, 2024  on Shopify

L'app funziona benissimo ed è super intuitiva da utilizzare, ma soprattutto l'assistenza è veloce e risolutiva.

Denvix

Nov 03, 2024  on Shopify

Easy to use this app for online store. It helps so much to create a menu which is just what I want. The support team is very helpful as well. All my porblems are solved properly and fast. Will keep using it and recommend it to you!

NEXTECH BOUTIQUE

Oct 28, 2024  on Shopify

I had a fantastic experience with Globo Mega Menu's support team They responded incredibly quickly to my queries and resolved my issues with efficiency and professionalism. It's clear they care about their customers and prioritize providing top-notch support. Highly recommend

GLOWPERK

Oct 23, 2024  on Shopify

I will explain, point by point, why you should not install this app, without any emotion. #1. The top menu is visible in the header, but it is not possible to add a logo to this app. #2. The app has features like login, register, logout, and my account links, but these features are not functioning. When we asked, we were told they do not work in the new version of the app. This is the first time we have seen an app updated without removing non-functioning features. Even when you manually add links like login/logout/register, they do not work correctly. #3. The support agents know nothing about the app. Their English is at a beginner level, and even the developers do not speak English. #4. The CSS is not responsive. Images do not shrink or grow. If you want to see images that appear in desktop size on mobile and tablet, you can install this app. #5. The search function does not work. #6. Icons should use SVG, but they use images instead. Your site will slow down, and you will face SEO issues. Additionally, the icons are not responsive. #7. There is no custom CSS area. Settings are limited, and there are other bugs in the app. #8. No one, including the developers, is helping to fix the issues. Instead, they respond as if they are dismissing you by saying your requests are special and they cannot help you, suggesting you look for another app.

PROCLEANTOOLS

Oct 17, 2024  on Shopify

Simple d'utilisation et permet de faire des sous menus imbriqués de qualité. Support technique rapide et efficace pour corriger les quelques bugs que j'avais.

VeilVeil

Oct 16, 2024  on Shopify

This application is very useful, and when we encounter problems, feedback to them will help us solve the problem in time. Thanks to Sarah Nguyen for her help.Sincerely wish you better and better.

Allure Seoul

Oct 13, 2024  on Shopify

The support team clearly understands what they need to do. I really appreciate their prompt assistance.

Nenette

Oct 09, 2024  on Shopify

I highly recommend this app. The support is very fast and kind, you can contact them directly via chat and they always respond within a few minutes.

Mycologysimplified

Oct 08, 2024  on Shopify

When it comes to top-quality products and unbeatable customer service, this is the way to go. It's easy to use and customize to your needs! Plus, the customer service is truly the best in the business!

Victory Vapes

Oct 08, 2024  on Shopify

This product and support is amazing, the technical support was second to none super fast and very helpfull

Haystacks

Oct 08, 2024  on Shopify

Very well made app with a lot of features! We have been using it on our store for a few years now and love the functionality that it allows. Support is also really amazing, I've had issues fixed within an hour of contacting them via live chat even if it's the middle of the night where they are located. Thanks!

|VESIMI Design| Luxury Bathrooms and Home Decor

Oct 08, 2024  on Shopify

We are using the Menu for 2 years now, it is simply perfect. You can do anything with this menu, add photos, create a lot of links, it is elegant and easy to work with. The price is nothing for this kind of app. Support help me in few minutes today. This app is a such a blessing :)

Padelsouq

Oct 08, 2024  on Shopify

I've really enjoyed using the Globo Mega Menu, and it's not just because of how it neatens up website navigation. What really stood out for me was how awesome their customer service is. I had this specific need to flip the menu orientation to go from right to left, making it more natural for reading in Arabic. The team behind it didn't just listen; they jumped right in and made those changes happen quickly. It's refreshing to see such responsiveness and willingness to accommodate users' needs.

Strange Allies

Oct 03, 2024  on Shopify

The app works great and has all the functionality I wanted. Support was fantastic as well. Thank you!

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