Reviews: Powerful Contact Form Builder

Customer reviews: Powerful Contact Form Builder

Reviews (2,011)

Overall rating

4.9

5

558
4

17
3

2
2

3
1

7

What Merchants Think

Merchants have a very positive impression of the "Powerful Contact Form Builder," commending its user-friendly interface, comprehensive feature set, and particularly the outstanding customer support. Many users mentioned returning to the app after trying other solutions, indicating strong loyalty due to both functionality and excellent service.

Key Strengths

Exceptional customer support, especially from Emma, who is frequently mentioned for her helpfulness, patience, and problem-solving skills.
Easy-to-use and intuitive user interface that requires minimal technical knowledge.
High customization flexibility to fit various website needs.
Quick response times from the support team, often resolving issues in minutes.
Extensive features like conditional logic, responsive design, and seamless integration with CRMs.

Common Concerns

Some merchants experienced initial setup issues, often resolved swiftly with support assistance.
Aesthetic styling of forms can sometimes be challenging and requires detailed instructions for customization.
Occasional bugs in form functionalities, typically addressed quickly by the support team.

Final Thoughts

The "Powerful Contact Form Builder" is highly regarded for its robust functionality and remarkable customer service. The app stands out for its ease of use and the accessibility of its support team, particularly Emma, making it a reliable choice for merchants seeking a comprehensive form solution. While some setup and customization challenges exist, the prompt and effective customer assistance significantly enhances the user experience, making it a highly recommended tool for enhancing customer interaction on Shopify stores.

Jiggle Defender - Strongest Cosplay Body Tape

Apr 08, 2024 on Shopify

The app and support is really great. Emma has been very helpful in setting up the app and our first form.

Headsets.com

Apr 08, 2024 on Shopify

Support was quick, friendly, and efficient. Followed up a few days later to make sure my issue was resolved (issue was with my email provider, not them).

Ayerphalo

Apr 08, 2024 on Shopify

I highly recommend this App! Thanks Emma! The solution was very fast and very patient! Highly recommended!

LE MARI CORRECT

Apr 08, 2024 on Shopify

I truly appreciate Emma's polite and prompt assistance. It was great using this app. I'm grateful for Emma's help. Thank you so much.

Glazed Beauty

Apr 07, 2024 on Shopify

The developers were super helpful in customising my form to my needs extremely quickly. Customer service from Emma was fantastic!

Cresconova

Apr 05, 2024 on Shopify

Great support! Was able to help me with a custom font quickly. I love the form builder- is a great, elegant solution. Recommend highly

Echo Hill Forge

Apr 05, 2024 on Shopify

I just installed it and have only made a few tests but so far so good. I had a question the help chat responded very quickly with the solution. Looking forward to working with the app more!

SPIRIT - beauty excellence

Mar 21, 2024 on Shopify

Does exactly what you need. Simple to create forms and to integrate them into your theme. It has a lot form options to chosse from. The support is top notch as well - quick and uncomplicated getting the job done. Thanks! Highly recommended!

Gladly Family

Jan 31, 2024 on Shopify

Powerful Contact Form Builder works so seamlessly in the background, you'll forget it's there! When our reg page stopped working after we implemented a new website design, we reached out to the Form Builder team. They immediately responded to our help request and made sure our webpage was back up quickly. We are very happy with the app and the team's fast response when a problem happened. I would recommend this product to others.

Shen Blossom

Jan 15, 2024 on Shopify

We've been using the app on two stores for about 18 months or so and it does everything we need it to do, one site sends our contact form to Zapier to open a Zendesk ticket, the other site uses it primarily to directly send data to a Google Sheet. We had built out a very nice multi-step form as well for one site but it was for a short-term project. All not typical usages and many more integrations are possible, it does way more than we need. Support has been excellent, responding quickly to the one or two times we've needed to reach out.

Aerolab NZ

Jan 15, 2024 on Shopify

Used this app successfully for several months before switching themes when it stopped working. Contacted support and had the issue resolved with a few hours, thanks guys!