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Customer reviews: Hulk Form Builder

Develop by HulkApps.com

Reviews (1,704)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

WEISS TUNING

Jun 15, 2024  on Shopify

Hab die App installiert alles so einstellen können wie ich es wollte. leider konnte ich die app nicht direkt hinzufügen aber dank des sehr schnellen und kompetenten Support hat es keine 2 minuten gedauert und mein Formular wurde angezeigt. Eigene Dummheit aber Top app und Top Service!

Studio Celen

Jun 13, 2024  on Shopify

Hands down one of the best customer service experiences of any app. Subscribing to a paid plan asap.

Think Batik

Jun 13, 2024  on Shopify

First time use of the app here. Needed some guidance on how to include the app onto our website and the team responded swiftly with clear instructions. Thank you!

Merchant of Tennis

Jun 12, 2024  on Shopify

The app works well and the support team is very helpful. They implemented a feature within 24 hours that is very useful to us - adding MailChimp contact tags when submitting via the form. Now segmenting will be a breeze!

Badoum Badoum

Jun 12, 2024  on Shopify

I want to express my gratitude to the Hulk team for their excellent support. They quickly and effectively resolved a complex configuration issue I was facing. Their expertise and professionalism were outstanding, making a significant difference. Thanks to them, everything is now working perfectly. Highly recommend!

BurgerWay Truck

Jun 11, 2024  on Shopify

BurgerWay Truck has had an amazing experience with the Form Builder app. It's streamlined our form collection process and has been a real asset to our business. The customer service was fantastic—they helped us get the submission number added to the email subject line in no time. We're really grateful for this awesome app and the support team behind it. If you’re a store owner, definitely give it a try!

Master Digitizer

Jun 09, 2024  on Shopify

this app is very good and works perfectly. Plus the help service is fast and responsive. wish you more success. Thank You So much.

Alavel

Jun 09, 2024  on Shopify

要望に素早く回答いただき、問題を解決してくれました。 また何かあればお願いいたします。

Nuscents

Jun 08, 2024  on Shopify

Had a question and it was answered very quickly and politely by the chat agent which I'm very pleased about, please let them know. Integration was easy.

Sundarandbloom

Jun 05, 2024  on Shopify

The free version is great and offers lots of automation! This app is highly recommended for reviews. Vatsal from support helped with the questions I had within minutes!

DoodleStudioCo

Jun 05, 2024  on Shopify

Great app with free option. I was able to customize my form exactly how I wanted with fonts and colors too.

BankCardUSA Partners

Jun 04, 2024  on Shopify

Great and friendly customer service! This app does exactly what its supposed all while being user friendly. I also really appreciate how helpful their customer service has been. 10/10 would recommend.

Legacy Father Co

Jun 04, 2024  on Shopify

App is pretty good. Lots of features in the free tier. I had a technical issue and the support by Segmedina was 10/10. Thank you!

Treehog

Jun 03, 2024  on Shopify

If you are looking for a highly customizable form builder with excellent support, Hulk Form Builder is the best option in the Shopify store. I've tried many apps, but Hulk Form Builder delivered exactly what I needed. The flexibility in customization is unmatched, and the support team is incredibly responsive and helpful. We've implemented Hulk Form Builder across all our stores, and it has significantly improved our workflow. Highly recommend it to anyone looking for a reliable form builder!

結 MUSUBI

Jun 03, 2024  on Shopify

Vatsal さんが不明点をすぐに解消してくれました!対応もはやく助かりました!

El Cappo

Jun 01, 2024  on Shopify

I am trying out Hulk Apps for my store and have been super happy with the app so far. Also the main reason I'm writing this is because I just needed help fixing a small thing (form didn't show up) and they fixed it in the online chat within 5 minutes - on a Sunday too. Highly recommend.

The Supplement Lab

May 30, 2024  on Shopify

I highly recommend this plugin because it helps us collect user data effectively. Additionally, its customer support is very efficient. I have used this app and am very satisfied with it.

TEA CHÂTEAU

May 30, 2024  on Shopify

The form empowers my website to gather information and do some categorization while receiving enquiry! Easy to handle!

SIVA

May 29, 2024  on Shopify

Great tool for creating custom forms. I've been using it together with SC Loyalty Rewards Referrals tool and the two have provided better customer experience in my shop. Definitely recommend to anyone who needs additional options that are not normally offered by Shopify.

1ArtCollection

May 29, 2024  on Shopify

Very impressed. Just started using the app. The app and the forms are well designed, intuitive, and easy to use and modify. After submission email features are very helpful and well thought out by the developers. Support is very responsive. Thanks for creating a smart, user-friendly app.

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