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Customer reviews: Hulk Form Builder

Develop by HulkApps.com

Reviews (1,628)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Roca Berry Farm

Apr 27, 2024  on Shopify

It seems to do everything we need in terms of website form submissions. I did just find all their other apps Im excited to try out as well! Shoutout to Deepa for helping me through a problem I was encountering as well!

Snapers E-Shishas

Apr 22, 2024  on Shopify

Sehr positive Erfahrung mit dem Support! Es gab kleine Anzeigefehler, doch dies wurde innerhalb binnen 10 Minuten per Fernzugriff behoben! Vielen Dank' an Nikolina!

SEXY JEANS

Apr 20, 2024  on Shopify

Es una app muy fácil de usar e intuitiva, muy útil, la uso para capturar datos de facturación y es increible las opciones que tiene de arrastrar y soltar, pero lo mejor de todo es su servicio de asistencia es extraordinario, muy recomendable.

Pura Vida Knitting Retreat

Apr 20, 2024  on Shopify

Hulk Form Builder has a chat support. I got a response within minutes. Adna was very polite, quick and thorough. I'm very new to the app and still need to explore it, but feel confident in the customer support.

Simcoe Audio Video

Apr 18, 2024  on Shopify

This app works great and lot's of great features to build any form you need to run your business. Customer service is one of the best I have seen. Had a small issue, response time in chat was very quick and they solved my issue within minutes with their development team.

Secondhand Südtirol

Apr 18, 2024  on Shopify

Great app with a lot of possibilities and easy to use. The customer support is very friendly and quick. The developers quickly made the changes I specificly requested and it all just works perfectly. Big recommendation!

Aimée Maison

Apr 18, 2024  on Shopify

This is a fantastic app! It has all the features you need, and the team are really helpful if you ever want to add something new.

RTA Wholesalers

Apr 17, 2024  on Shopify

The feedback form we have created is very useful for our clients to communicate with us. We have designed our own form and it is reliable and easy to modify when needed. We have had our first Google Meet to work out fine details and got more than we expected. Thank you for your professional assistance.

MAXXUS

Apr 17, 2024  on Shopify

It works very good and it is quite intuitive. Just be aware if you want to send mails with filled form to customers you have to have pay plan. Support works perfectly.

Bookarazzi Eau de Parfum

Apr 13, 2024  on Shopify

From my personal perspective, Hulk Form Builder stands out for its exceptional customer service, which is fast and prompt, even during weekends. The form creation tools are intuitive and flexible, making it a solid choice for various applications.

Sacred Woman

Apr 12, 2024  on Shopify

Amazing customer service, Nejla helped me and fixed my issues promptly, and loving the app, very functional for what I need. thanks you.

HardwareSource

Apr 11, 2024  on Shopify

Powerful, easy to use app at a great price. Customer service is excellent and responsive. Highly recommend.

Sidekick Store

Apr 10, 2024  on Shopify

Wonderful support. Rarely do I get someone who's reactive and genuinely trying to help me solve something technical.

Open Soul Audio

Apr 08, 2024  on Shopify

Great looking forms and customer service is lightning quick! Appreciate you all very much, special thanks to Segmedina for getting back to me so quickly in the chat box.

Simply Caralyn

Apr 08, 2024  on Shopify

Hulk Form Builder is an impressive platform that has exceeded my expectations. Its user-friendly interface and functionality make it easy to create customized, dynamic forms. The standout feature is the exceptional support and guidance provided by the team. The chat advisor I worked with, Deepa, was incredibly helpful, taking the time to understand my requirements and offering valuable insights. Her depth of knowledge and commitment to my satisfaction were commendable.

JOLYNNXHANDCRAFTS

Apr 05, 2024  on Shopify

Amazing service. I was having such a hard time trying to figure out how to post my custom form i made to my website. I tried everything and couldnt figure it out so i reaced out to a chat agent for assistance. Vatsal was quick at responding and was able to fix the issue for me in a timely manner. Hulk form builder app in general is so easy to set up and create your own forms. Highly recommend!

The Clay Impress

Apr 04, 2024  on Shopify

I really like this app. We rarely have a need for people to register for things, so we just use the free version, but it's got enough features to get the job done!

Toy Hermit

Apr 04, 2024  on Shopify

Very responsive customer Support! Deepa was able to instantly solve some of my questions and followed up with the dev team on my additional questions. Chirag from dev team pleasently surprised me with the solution, his detailed response, and a custom video! I look forward to continue using this app in my online store and integrate it even more.

Nanobébé US

Mar 19, 2024  on Shopify

Easy to use app that is highly versatile and enabled us to create a flexible, user-friendly form that captured all necessary information without being overwhelming to the user thanks to the options for conditionally hiding fields. The fact that there is a robust free option of this app is amazing. Customer support is excellent as well. When we have reached out to them for assistance or suggestions, they have been consistently quick to respond and in one case, they even got on a call with us to go over a solution in-person.

JustCakeIt!

Feb 27, 2024  on Shopify

Hands down best customer service ever! I have been wanting to automate my ordering system a little more and today, Tarik made that happen. I love this app!

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