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Customer reviews: Hulk Form Builder

Develop by Shopify
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Reviews (1,438)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

AIR-INK

Oct 24, 2025  on Shopify

Great app Very much flexible in creating custom forms thanks

Henrys

Oct 23, 2025  on Shopify

Best Form Builder! Also took support from them and they are very helpful.

Gingerly Shop | The Sustainable Skincare Co.

Oct 23, 2025  on Shopify

生活の木 オンラインストア

Oct 22, 2025  on Shopify

Bspoke Engraving

Oct 22, 2025  on Shopify

Great App, had a query and communication was brilliant. Highly recommend.

Better Golf Clubs

Oct 22, 2025  on Shopify

BPJCC

Oct 21, 2025  on Shopify

Dr. Babak Maleki

Oct 21, 2025  on Shopify

Private Agent DND

Oct 21, 2025  on Shopify

Twelfthnote

Oct 21, 2025  on Shopify

very helpful and knowledgeable

Lusta

Oct 21, 2025  on Shopify

Ariana & Evans

Oct 20, 2025  on Shopify

Very happy with this app and the support. Honestly, It's siper simple & awesome

Sportzlab

Oct 20, 2025  on Shopify

Would highly recommend the app and Super helpful and friendly assistance.

foot4you

Oct 20, 2025  on Shopify

Meilleur service client du monde !!!!

APIARY & Co. | Style Meets Faith

Oct 20, 2025  on Shopify

Machinehead Moto

Oct 16, 2025  on Shopify

Great app for a growing store. Easy to set up and very reliable. Customer support is excellent — shoutout to Adina for being friendly, professional, and super helpful on chat. Would definitely recommend to other merchants.

Kapha | Natural Alkaline Water Filtration

Oct 15, 2025  on Shopify

Great app and super helpful team! Both Juan and Vatsal have been so friendly and helpful when I have needed help with a custom function I wanted.

BodyMods

Oct 14, 2025  on Shopify

We experienced a problem with a form that was meant to open in a popup, but it's been successfully resolved. Many thanks to Vishal for the excellent support—great experience overall.

KaartenvoorMannen.nl

Oct 09, 2025  on Shopify

Easy to install and use! Even the basic and free version works great. Also very fast response and help via the chat!

Indian Terrain

Oct 09, 2025  on Shopify

Great app — easy to use, feature-rich, and the support team is very responsive. It’s made form management on our store much simpler.

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