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Customer reviews: Hulk Form Builder

Develop by Shopify

Reviews (1,438)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

The Core Group

Oct 22, 2025  on Shopify

Solberg

Sep 25, 2025  on Shopify

Day Furs

Sep 13, 2025  on Shopify

PrO Pre-owned

Aug 13, 2025  on Shopify

New Life Scientific

Aug 11, 2025  on Shopify

Hulk Apps has been a reliable and efficient tool for our website. I've also been impressed with their quick response time to my questions, which has saved me a lot of time.

PALU

Aug 07, 2025  on Shopify

Great, pretty straight forward, not the fastest but understandable, thanks!

ニッコー公式オンラインショップ

Aug 07, 2025  on Shopify

Form creation is easy. Support is quick and courteous. I deducted one star because there are occasional reception issues, but overall I am satisfied.

Rooted in Royalty

Aug 02, 2025  on Shopify

Was not as intuitive as I would like, but after a developer set it up and missed a step the customer service was quick (on a weekend) solved the problem quickly and were very polite. Would love to see it become more intuitive but could not ask for much more. Would recommend.

BellarosaGems

Jul 24, 2025  on Shopify

Very good app, just provide more elements for form in free plan. And should give country, state, city dropdown elements as well.

BULLET FORCE

Jun 12, 2025  on Shopify

Fast customer response time, great software.

ShopDevonWholesale

Jun 11, 2025  on Shopify

Armadilla Wax Works Candle Store

Jun 05, 2025  on Shopify

Just installed and set up first form for a survey. A little confusing as to how to set up elements and size requirements for the header image. Help center was perfect and rapid response.

VBRNCY

May 29, 2025  on Shopify

Good app, easy to use and customer service was really helpful!

Kazed

May 22, 2025  on Shopify

L'application est bien. Elle semble vouloir donner beaucoup de possibilités et permettre une grande diversité de formulaires. Le chat en direct est top. Le personnel répond vite et cherche sincèrement à vous aider. Il est même force de propositions. Sur la réactivité de l'appli, il doit être possible de l'améliorer, quelques instabilités mineures constatées.

VisionBeauty | Der Friseurbedarf in Bochum

May 17, 2025  on Shopify

ist einfach zu bedienen aber leider sind viele funktionen die bei anderen apps kostenfrei sind hier kostenpflichtig

Slingshot Sports

Apr 23, 2025  on Shopify

Ethics Press

Feb 11, 2025  on Shopify

So far so good - easy to use, good support. I'll change this to 5 stars if it does everything i hope...

Craft'n Build

Dec 29, 2024  on Shopify

It is a good solid app that does what it says, i would wish for a bit more costomization options, but support is so great that my issues was solved promptly. So i can easily recomend this app.

Bagallery

Nov 24, 2024  on Shopify

Very Supportive and easy to use

Greenway Weed Solutions

Nov 13, 2024  on Shopify

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