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Customer reviews: Hulk Form Builder

Develop by HulkApps

Reviews (1,310)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

BurgerWay Truck

Jun 11, 2024  on Shopify

BurgerWay Truck has had an amazing experience with the Form Builder app. It's streamlined our form collection process and has been a real asset to our business. The customer service was fantastic—they helped us get the submission number added to the email subject line in no time. We're really grateful for this awesome app and the support team behind it. If you’re a store owner, definitely give it a try!

Master Digitizer

Jun 09, 2024  on Shopify

this app is very good and works perfectly. Plus the help service is fast and responsive. wish you more success. Thank You So much.

Alavel

Jun 09, 2024  on Shopify

要望に素早く回答いただき、問題を解決してくれました。 また何かあればお願いいたします。

Nuscents

Jun 08, 2024  on Shopify

Had a question and it was answered very quickly and politely by the chat agent which I'm very pleased about, please let them know. Integration was easy.

Sundarandbloom

Jun 05, 2024  on Shopify

The free version is great and offers lots of automation! This app is highly recommended for reviews. Vatsal from support helped with the questions I had within minutes!

DoodleStudioCo

Jun 05, 2024  on Shopify

Great app with free option. I was able to customize my form exactly how I wanted with fonts and colors too.

BankCardUSA Partners

Jun 04, 2024  on Shopify

Great and friendly customer service! This app does exactly what its supposed all while being user friendly. I also really appreciate how helpful their customer service has been. 10/10 would recommend.

Legacy Father Co

Jun 04, 2024  on Shopify

App is pretty good. Lots of features in the free tier. I had a technical issue and the support by Segmedina was 10/10. Thank you!

Treehog

Jun 03, 2024  on Shopify

If you are looking for a highly customizable form builder with excellent support, Hulk Form Builder is the best option in the Shopify store. I've tried many apps, but Hulk Form Builder delivered exactly what I needed. The flexibility in customization is unmatched, and the support team is incredibly responsive and helpful. We've implemented Hulk Form Builder across all our stores, and it has significantly improved our workflow. Highly recommend it to anyone looking for a reliable form builder!

結 MUSUBI

Jun 03, 2024  on Shopify

Vatsal さんが不明点をすぐに解消してくれました!対応もはやく助かりました!

El Cappo

Jun 01, 2024  on Shopify

I am trying out Hulk Apps for my store and have been super happy with the app so far. Also the main reason I'm writing this is because I just needed help fixing a small thing (form didn't show up) and they fixed it in the online chat within 5 minutes - on a Sunday too. Highly recommend.

The Supplement Lab

May 30, 2024  on Shopify

I highly recommend this plugin because it helps us collect user data effectively. Additionally, its customer support is very efficient. I have used this app and am very satisfied with it.

TEA CHÂTEAU

May 30, 2024  on Shopify

The form empowers my website to gather information and do some categorization while receiving enquiry! Easy to handle!

SIVA

May 29, 2024  on Shopify

Great tool for creating custom forms. I've been using it together with SC Loyalty Rewards Referrals tool and the two have provided better customer experience in my shop. Definitely recommend to anyone who needs additional options that are not normally offered by Shopify.

1ArtCollection

May 29, 2024  on Shopify

Very impressed. Just started using the app. The app and the forms are well designed, intuitive, and easy to use and modify. After submission email features are very helpful and well thought out by the developers. Support is very responsive. Thanks for creating a smart, user-friendly app.

PANTOCRE

May 28, 2024  on Shopify

This application was essential for resolving my issues quickly. The interface is intuitive and the customer support is exceptional. I recommend it to anyone who needs an efficient solution. Congratulations to the development team!

Revamp'd Marketing

May 22, 2024  on Shopify

I've been using hulk form builder for over 8 years! I absolutely love their features, especially the paid features, and more importantly the customer service is top notch! They are always ready to assist and go into your settings to fix any glitches. What I also love is all the conversations stay in one chat box even if there's a new agent assisting you for the day. I will stick with them for all my forms!

Roca Berry Farm

Apr 27, 2024  on Shopify

It seems to do everything we need in terms of website form submissions. I did just find all their other apps Im excited to try out as well! Shoutout to Deepa for helping me through a problem I was encountering as well!

Snapers E-Shishas

Apr 22, 2024  on Shopify

Sehr positive Erfahrung mit dem Support! Es gab kleine Anzeigefehler, doch dies wurde innerhalb binnen 10 Minuten per Fernzugriff behoben! Vielen Dank' an Nikolina!

SEXY JEANS

Apr 20, 2024  on Shopify

Es una app muy fácil de usar e intuitiva, muy útil, la uso para capturar datos de facturación y es increible las opciones que tiene de arrastrar y soltar, pero lo mejor de todo es su servicio de asistencia es extraordinario, muy recomendable.

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