Our Facebook and Instagram account have been disabled for almost 2 weeks and we have done all the necessary steps to fix this issue. We have all the information required for our account submitted. We need to fix this issue so we can continue selling on Facebook and Instagram. No one has been able to help us with this ongoing issue.

Honestly nearly everything I have experienced with Meta for Business has been terrible. So many random errors, transient issues with cookies, account verification issues. Nothing has gone smoothly or worked first time at any point in the past year. I honestly can't believe the size of their ads business given how poor the experience as a business is. That said, I did eventually (with much refreshing) get my shops set up on instagram and facebook. I've yet to successfully tag a product in a post though - wish me luck.

Me gustaría que la aplicación de Instagram fuera igual en móvil y en ordenador y que dejen programar todo tipo de contenido a veces te ves limitado si adjuntas tu producto además de poder dejar tu link de la tienda online con mas facilidad.

Taking more than a day is terrible. The Meta company should review the account and allow to start marketing a product within a day as Shopify starts allowing to set up the account within hours and sell the products. Waiting for meta approval not only become a reason to waste of money but also waste time

Open a new webshop, and starting to build up facebook and instagram accounts etc. now to day log in to instagram and they have deactivated it? something about not real or trying to surpas rules. but HOW? its total new instagram account and your even approved it for shopping and got all documents, VAT business number etc. Setting up FB and IG has always been a pain and support has not been there for many years. same BOT that gives same answer al the time... if your BIG corp, no problem small or medium size.... forget it

Fenomenal. De hecho, he tenido un problema y el equipo de asistencia me lo ha solucionado en remoto y en tiempo récord. Gracias por la eficacia y la amabilidad

How do you reach a real person??? It is IMPOSSIBLE for me to reach a human for help with my Facebook account. I've sent messages after messages just asking if someone could reach out to me to guide me to fixing the issues I am having. It has been over a year and still not one Facebook help support person contact me. So, now my accounts in limbo. And costing me money. Ps. I don't like TikTok really. But, easier to get customer support help there than Facebook. Which is ridiculous because of Facebook size and standing. " If I could get Facebook customer support a half of star ⭐ I would. And that is being kind"

is the worst app ever, FACEBOOK and META and instagram are sooooooo DIFICULT to conect... 4 WEEKS TO review your store... WOW.. so much money and a lame APP.. and of course CERO custumer service.. there is NOT. ...... shame we are forced to use this chanels to have sales... f u mark z. you can do better than this pice of s.

Péssimo! Já tem tempo que tento usar esse app, mas o status de em análise para ambos as plataformas nunca atualiza.

I am unable to connect my facebook store to shopify and only can connect instagram store to shopify. There is no option to select to connect facebook to shopify!

O aplicativo é sensacional! Facilita muito a vida do lojista com tamanha agilidade e sincronização. Porém o tempo de avaliação para ser liberado é um pouco demorado, poderia ser mais rápido utilizando uma IA. De qualquer forma estou muito satisfeito. Super recomendo!

São 2 app excelentes, uma comunicação que visa orientar as pessoas sobre como melhorar suas ações, comportamentos e tarefas. É uma prática comum que pode ser positiva ou negativa, e que ajuda a identificar o grau de satisfação do consumidor ou a alinhar as partes envolvidas.

I don't believe it's possible to get this app to work. I've followed countless instructions, followed videos, googled it, asked Insta and FB no matter what I do it still ends up with the status as "In review". I don't mind that it's probably something I've done wrong. What I do mind is there's nowhere to find out what's wrong and how to put it right! Where's the help? Step by step instructions? Useless.

Überprüfung des Shops dauert und dauert und man weiß leider nicht, ob noch was fehlt, weil man nur zu allgemeinen Hilfeseiten weitergeleitet wird, wenn man "Mehr erfahren" anwählt. Man kann die Werbefunktion der Vertriebskanäle so lange auch nicht in Anspruch nehmen. Ansonsten ist die App bestimmt okay, aber noch bin ich nicht in den Genuss gekommen.

Been greate and we are still waiting for a review but the service and the easy step to step guide is just wonderful!

por enquanto está indo tudo bem, ainda não terminei de configura toda a loja, para aadepois verificar o funcionamento

Ich bin wirklich beeindruckt von der Benutzerfreundlichkeit und der nahtlosen Integration der Facebook & Instagram App auf Shopify. Die Synchronisation meiner Produkte mit meinem Facebook-Shop verlief reibungslos, und ich konnte ohne Probleme Anzeigen auf beiden Plattformen schalten. Besonders hilfreich war die Möglichkeit, alle meine Produkte über eine einzige Plattform zu verwalten und zu bewerben. Die App bietet klare Anweisungen und hilfreiche Funktionen, die die Verwaltung von Facebook- und Instagram-Werbung wirklich einfach machen. Das Team hinter der App reagiert zudem schnell und unterstützt bei der Lösung von Problemen. Ich freue mich darauf, noch mehr mit der App zu arbeiten und mein Geschäft weiter auszubauen. Sehr empfehlenswert für jeden, der seinen Shopify-Shop mit Facebook und Instagram verbinden und seine Reichweite erweitern möchte!

ainda estou com um pouco de dificuldades de manusear a ferramenta pois sou um completo iniciante, mas se tiver calma e resiliência, conseguira alçar seus objetivos.

"Excelente experiencia de compra" La aplicación de mi tienda online de Scrubs Uniforms es muy fácil de usar y cuenta con una amplia variedad de estilos y tallas. La navegación es intuitiva y el proceso de compra es rápido y seguro.Además, el servicio de atención al cliente es muy diferente y siempre dispuesto a ayudar. Definitivamente, ¡la mejor opción para encontrar scrubs de calidad!

My Experience with Facebook & Instagram I've used Facebook and Instagram for years, and both are great for staying connected and sharing content. Facebook is excellent for keeping up with friends and groups, but it can feel cluttered and overwhelming at times, with too many features and ads. Privacy concerns also pop up occasionally. Instagram is perfect for visual content and following creators, though the algorithm often favors ads over posts from people I follow. Overall, both apps are user-friendly, but improvements in privacy and ad balance would be appreciated.