Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,142)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Keep Fit Fitness Store

Sep 25, 2024  on Shopify

Great app!!Very easy to navigate and very friendly customer service who are always ready to help..!Thanks again

Hayden Amari

Sep 25, 2024  on Shopify

Tiffany was an excellent help with my confusion today. She is very patient and very thorough on her information. She walked walked me through step by step and made my day so much easier! Keep up the great work you are a pleasure to deal with.

Flash Nab

Sep 25, 2024  on Shopify

Super quick and practical service, my agent Maria helped me very well and answered all my questions about my issue. I am very grateful for the help and patience.

WooHoo VIP

Sep 25, 2024  on Shopify

I talked to Celia about the Shopify Daily Variants Creation Limit. Celia was very helpful and resolved my problem in a few minutes. Great customer service!

ALLENDE

Sep 25, 2024  on Shopify

Very positive experience. Celia solved all my doubts in a very effective way. Very happy with the service

MindWood Wonders

Sep 25, 2024  on Shopify

Le service après-vente fait par Maria était rapide et a permis de résoudre mon problème en quelques minutes !! Je recommande !

Loyal Cavalry

Sep 25, 2024  on Shopify

Rfimp helped me with the mapping process and it worked like a charm. Gave me some advice with the extra options the supplier had and helped me with screenshots so it made it very easy to make some changes. Thank you!

Ace's Couture & Co.

Sep 25, 2024  on Shopify

Very responsive and super helpful and friendly customer support. They take initiative to resolve the issues.

Jana's Closet

Sep 24, 2024  on Shopify

I highly recommend this app, its really a powerful system that make us more easier to manage my own shop. Even the help center Aimee from DSers, very prompt, polite and responsive.. she never stop until I resolve my inquiries. thank you for resolving my issues..

Puss Studio

Sep 24, 2024  on Shopify

Aimee was helping me with screenshots that Aimee took and explained kindly. Appreciate your efforts.

UR Poppin™

Sep 24, 2024  on Shopify

I had a wonderful experience with Zina and their help with my issues with DSer and AliExpress. I was in a panic that I did something wrong or missed a step and Zina patiently reviewed my screenshots and provided me the information necessary for my education and ease of mind. I am grateful for the time you spent helping me, Zina. Thank you for all you did and do for your customers.

HRMN

Sep 24, 2024  on Shopify

Zina was great help and walked me through step by step to resolve my issue, she even provided exact screenshots!!

articlevelo

Sep 24, 2024  on Shopify

Aimée m'a servie de façon rapide et… Aimée m'a servie de façon rapide et professionnelle. Elle aime son travail et cela parait de la manière qu'elle nous aide. Merci Aimée

Lifazen

Sep 24, 2024  on Shopify

I was really impressed by the customer service. I had a question regarding the fulfilment process, Blanca was great at solving my issue on the live chat and was very quick to answer. So if you have any questions when using DSers, don't hesitate to use the live chat instead of wasting time browsing Reddit and Google.

jonathandball

Sep 24, 2024  on Shopify

J'ai rencontré un problème lors de ma première utilisation de l'appli Dsers pour ma boutique shopify. Mais grâce à l'aide de Blanca via le chat live, mon problème à été résolu en même pas 5 minutes alors que j'ai chercher facilement 1 heure. Merci à elle pour son aide

Paul Bakers Emporium

Sep 24, 2024  on Shopify

had the help of Villanelle tonight, i must say the reports are true they are so much quicker to help and sort out that i had expected ,very helpful Villanelle was too,5 stars

Noria

Sep 24, 2024  on Shopify

I askes Blanca for help and I'm very satisfied with all the help and answers. Now I know how to move further!

GlobalMyStore Online

Sep 24, 2024  on Shopify

I would like to express my satisfaction with the service I received. I was attended to in a cordial, efficient, and professional manner, and all my questions were promptly addressed. The team demonstrated great competence and attentiveness, which contributed to an excellent experience. Thank you for your dedication and customer care. Sincerely,Nelson Pataca

HealthCray

Sep 24, 2024  on Shopify

Luna went above and beyond for me today in helping me with rolling back orders, getting me setup with a supplier and is dedicated to finding a supplier for a product that's impossible to find. Dsers has a smooth interface, easy to navigate. The fact that I can just order the products and know that things are being handled is a relief. I appreciate Luna for helping me out today and I'm more positive now about the future of my dropshipping journey.

Casa das Letrinhas

Sep 24, 2024  on Shopify

Support is amazing. I had a small issue and was able to connect with them through chat, and had it sorted in minutes. Adele was extremely helpful and knowledgeable, she knew exactly how to fix my problem, which saved a lot of time and frustration.

Scroll to Top