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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,735)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Minha loja

Oct 28, 2024  on Shopify

Gostaria de expressar minha gratidão pelo excelente atendimento prestado pela Vivian no app DSers. Quando precisei de informações, ela foi extremamente atenciosa e dedicada em me ajudar, respondendo a todas as minhas perguntas com paciência e clareza. O suporte dela fez toda a diferença na minha experiência com o app, transmitindo segurança e confiança. Muito obrigado, Vivian, pelo profissionalismo e pela simpatia no atendimento!

VoxPro64

Oct 28, 2024  on Shopify

ExCelllent Helper! Worked very fast and affectively. Definitely a great experience !!! Thank You!!!

Matcun Store

Oct 28, 2024  on Shopify

Great app and Excellent support, I had a problem with the "Push product to store" , I contacted support, Selena followed me to solve the problem, thanks Selena

SockenLand

Oct 28, 2024  on Shopify

I had an exceptional experience with Vivian from DSers! She was incredibly knowledgeable and responsive, helping me navigate my questions about inventory management with ease. Vivian provided clear explanations and practical solutions, making the entire process smooth and stress-free. Her attention to detail and dedication to customer satisfaction truly stand out. I highly recommend reaching out to her for any support you need—she's a real asset to the DSers team! Thank you, Vivian, for your outstanding assistance!

BIYO

Oct 28, 2024  on Shopify

Using Dsers has been easy with the support agent Aurora, she was really helpful and patient with me, until I found all the solution to my problems.

Airline Model Store

Oct 28, 2024  on Shopify

Used DSers Facebook Messenger to receive support today. Rin helped me and was very quick to answer and was able to help address my issue promptly. Good job Rin!

Loja Corato

Oct 28, 2024  on Shopify

Fui atendido muito rápido pelo atendente "Sans". Ajudou a resolver meu problema. Serviço rápido e ágil.

Aura case

Oct 28, 2024  on Shopify

Sans was amazing, never experienced better service. Was able to solve all my issues in one call and went above and beyond. Thank you!!!

TopThings

Oct 28, 2024  on Shopify

I had a fantastic experience with DSers support, thanks to Sandy! She was incredibly responsive and knowledgeable, guiding me through my concerns with clear steps. Sandy’s friendly demeanor made the process feel personal, and she went above and beyond to ensure I understood everything. I now feel confident using DSers. Highly recommend their support, especially if you get Sandy!

Cath Fashion

Oct 28, 2024  on Shopify

Merci pour votre professionnalisme, votre patience et gentillesse. Mes problèmes ont été résolus avec succès! Catherine

My Store

Oct 28, 2024  on Shopify

I am very grateful to you Lena. Because of your help I will Subscribe and start dropshipping this week. I wish you success and progress to higher positions because you deserve it. thank you

Étend'Heure

Oct 28, 2024  on Shopify

Thank you very much for your excellent support and fast response! Sandy guided me through all this and saved me!

WhatTheGadgets

Oct 28, 2024  on Shopify

fast and great communication. Fixed my problem in 5 minutes. quicker action than most customer service chats. Thank you.

Tienda invalida

Oct 28, 2024  on Shopify

Excelente servicio, me han ayudado con unos pendientes, me contestaron rápido y lo mejor de todo es de que te contestan a cualquier hora. Muchas gracias Esfania por ayudarme.

Play Compras

Oct 27, 2024  on Shopify

Gostei muito do atendimento. O suporte me ajudou até o problema da minha solução. Muito obrigado Aurora

OpalBloomBeauty

Oct 27, 2024  on Shopify

I was having an issue with a lost order and Zina was absolutely brilliant in finding the problem and sorting it with me. The conversation was quick and straight to the point, screenshots were used to help navigate and easily navigate the problem and explain what had happened. Zina was absolute brilliant could not fault in anyway, thanks again!

MystiPaw

Oct 27, 2024  on Shopify

"Convenient and Effective Tool for Dropshipping" DSers is an excellent solution for managing a dropshipping business! I especially like the seamless integration with Shopify and the ease of adding products from AliExpress. The automation features significantly reduce order processing time, making the process much more organized and efficient. The flexible pricing options, including a free plan, are also a plus, allowing beginners to try out the service without extra costs. If you’re looking to simplify dropshipping and make your business more scalable, DSers is exactly what you need!

Vuxenpyssel

Oct 27, 2024  on Shopify

Olivia was very helpful in a super polite way. She gave fast and great advice as well ass information. Really appreciate that she did the little extra to inform about specific stuff that I didn't know about the suppliers, very helpful.

InnovaGadget

Oct 27, 2024  on Shopify

great app, and excellent support, I had a problem with the supplies, I contacted support, Olivia followed me, I explained the problem and in 2 minutes she guided me to solve the problem, thanks Olivia

My Store

Oct 27, 2024  on Shopify

Olivia is very helpful and she was very polite answering all my queries. Good job was well done. My problems in Dsers, shopify and aliExpress were all sorted out by Olivia. Thank you very much. God bless you.

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