I recently had the pleasure of working with Holly from the customer service team, and I couldn’t be more impressed. From the moment I reached out with my inquiry, Holly was not only professional but incredibly friendly and attentive. She took the time to thoroughly understand my issue, provided clear and concise answers, and ensured that all my concerns were fully addressed. What truly stood out was Holly's dedication to making sure I had a smooth and hassle-free experience. She followed up to ensure everything was resolved, and her communication was prompt and reassuring throughout. It’s rare to find such personalized and thoughtful service these days, but Holly delivered it with ease. Thanks to Holly’s assistance, I’ll definitely continue shopping here with confidence. A huge thanks to her and the team for going the extra mile!

We had the pleasure to be helped by Vivian who was very helpful and kind. She was answering very fast and she was very polite. She answered our questions completely! Thank you Vivian! :)

Dear Blanca, I recently had the pleasure of working with you and I couldn’t be more impressed. You were incredibly knowledgeable, patient, and efficient in resolving my issue. From the moment I reached out, you provided clear and concise instructions, ensuring I understood each step of the process. Your professionalism and dedication to customer satisfaction were evident throughout our entire collaboration. Thank you for making a potentially stressful situation so seamless and stress-free!

Neva was EXCELLENT! This is best chat experience I have ever had! Neva was attentive and very informative. I finally understand the process after it being thoroughly explained. Thank you, Neva!!!

I was trying to figure out shipping rates and I could not find the specific info that I was looking for for days. I turned to dsers customer support live chat and Wendy helped clarify things in a matter of minutes.

THANK YOU WENDY FOR ALL YOUR HELP, EVEN THOUGH I TOOK ALMOST AN HOUR OF YOUR TIME! I HOPE ALL CUSTOMER REP IS LIKE YOU. THANK YOU FOR SHOWING ME SCREEN RECORDINGS AND MAPPING MY PRODUCT FOR ME!

J'ai posé une question technique ce matin et très peu de temps après, j'ai eu une réponse simple, facile à comprendre et des plus explicites. Très satisfait de la réponse et j'ai peu corrigé facilement ma situation.

Wendy was extremely helpful! I needed assistance on a Saturday morning with an out of stock product someone had ordered and its shipping profile to Sweden. She helped me map a product that was out of stock and even provided a tutorial video to illustrate the correct method. LOVED the DSers-AliExpress Dropshipping assistance. Thank you!!!

I having trouble with DSers today and i,m asking any help to assistent from DSers his name is Zico he help me how to fix Place the order to alliexpress and finally he help me to fix evreting is working normal again i,m so happy to assist with him today,one more time thank you so much Zico all the best for you

Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!

Olivia is very patient and timely in answering my questions, helped me solved my misunderstanding and helped me learn and navigate Dsers better, Thanks a lot!

I'm very satisfied with customer support and Vivan helping me very well and please keep going and up, Thank you Vivian and thank you Dsers :)

L'application est incroyable et le support est très utile, Aurora m'a aidé à clarifier comment ajouter de nouvelles variantes, merci !

I was having some trouble figuring out a problem with my account and immediately when i reached out for help, Vivian helped me solve it withing 15 minutes!

Only been using the app for a few weeks but I must say, the customer support is top notch. Selena , in particular, helped me out a lot in answering some basic questions!

Otimo atendimento, estava tendo problema com mapeamento e um anjo chamado Sandy me ajudou a resolver tudo. Otimo suporte!

I am extremely satisfied with the service provided by Zina. She helped me very quick and easy looking for the right price of my product, additionally teach me how to contact the product supplier. Great job Zina. So happy for your help. Big THANKS ZINA!

Aurora was quick and effective resolving my issue, its rare to deal with real professional nowadays but i was in good hands

Top-notch support, love the product. Great free tool and automation resource for drop shippers. Easy to debug orders and track requests.

I am very satisfied with the service that was given to me by Jesse from the support team. Helped me with my issue and very quick too!