Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,379)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

mais vitrine

Nov 25, 2024  on Shopify

foi ótimo o atendimento do suporte da DSers, estou muito satisfeito em ter resolvido meus problemas e tirando minhas dúvidas de uma forma bem satisfatoria, super recomendo a DSers com o seu atendimento.

Outdoor Hive

Nov 25, 2024  on Shopify

Elora was amazing to work with!! Answered all of my questions thoroughly with pictures included for ease of understanding!

My Store

Nov 25, 2024  on Shopify

10/10 service, their live chat was a life saver i was stuck for a long time and Lena one of their customer service reps assisted me with my issue and was resolved in no time. Very professional and helpful thank you for your time.

Purely Bella

Nov 25, 2024  on Shopify

i was having issue with stock, so got in touch on messenger, celia was amazing and so helpful, sorted my issue very quickly, thank you

MemoriesOnReplay

Nov 25, 2024  on Shopify

I have 2 shopify accounts. One active and one deactive. Unfortunately the deactivated one was linked to my Dsers account and as a result I wasn’t able to view orders from my active store. Rita understood the problem and quickly guided me in how to fix the issue. It was rectified in less than 5 minutes. With not being that tech savvy, Rita certainly eased my concerns and frustrations. Excellent customer service on her end and has helped make this a great start to the day.

Amari7

Nov 25, 2024  on Shopify

Toller Service und schnelle Hilfe Mein Problem wurde schnell und professionell gelöst. Der Service war freundlich, kompetent und die Lösung wurde verständlich erklärt. Ich bin sehr zufrieden und kann es nur weiterempfehlen!

Merry Nest

Nov 25, 2024  on Shopify

Vivian was my helper today! that was good to meet her, she was nice helper! I couldn't have done what I needed to do without her! she is Best Customer Service!❤️ and i recommend this app for All drop-shipping its good, they have live chat customer service i'm really like it thank you "Vivian.

The Sweet Tea Guide

Nov 25, 2024  on Shopify

Vivian was the most helpful and patient person EVER. She helped me to solve my problem and explained EVERYTHING to me. I legit asked about 80 questions! And never felt rushed, or like she was annoyed with me. I am really grateful. This was a GREAT experience and I will definitely feel confident in using the chat thanks to this in the future! Vivian deserves a raise for how knowledgeable she is and her incredible customer service skills. Thanks again Vivian! Really appreciated it.

EpicZone

Nov 24, 2024  on Shopify

Outstanding experience! Wait time was less than 30 seconds. Assisted by Chloe, who resolved my issue in record time—just under 3 minutes. It’s almost unheard of to receive such swift and efficient customer support. This has been my consistent experience every time. Truly exceptional service!

ForestKeeperGear

Nov 24, 2024  on Shopify

i recommend dsers for sure, i have a problem and the support was rapid to resolve thanks Chrissy i appreciated

LBG PRODUCTS

Nov 24, 2024  on Shopify

LANA, The amazing customer service I received from Lana! She was incredibly friendly, professional. Lana resolved my issue quickly and efficiently, made the whole experience so much better. It’s clear that she is passionate about helping customers, and I’m so grateful for her assistance. Thank you, Lana, for providing outstanding service!

Pixilux

Nov 24, 2024  on Shopify

Thanks to Chloe who has been very responsive and helpful!! She helped me and showed me exactly what to do.

Market On Line

Nov 24, 2024  on Shopify

Agradeço muito ao atendimento que recebi do atendente Hayley, sanou todas minhas duvidas, e impressionante a paciencia em resolver minha situação...sou grato...obrigado Hayley..

CavaBienBoutique

Nov 24, 2024  on Shopify

I have just started the business and ran into a few challenges. I was really positively surprised. First of all, I got help from Customer Service very quickly. Second, I felt important as a customer, and third, Krystal's incredibly good customer service and expertise just saved my day! 5/5

Healthy Habit

Nov 24, 2024  on Shopify

Maria is one of the best customer service representatives I have ever had. So patient and understanding she helped me understand the process step by step. Took her time to make sure my service was fulfilled. Fantastic service!

Horizon Shopping Network

Nov 24, 2024  on Shopify

I would like to give a great review to a wonderful customer service rep named Celia, she really good support, i will take her 5-star rating

Vinerack

Nov 24, 2024  on Shopify

Maria is very helpful. Guided throughout the process with each and every step and also very patient with customer

Holistic Wellness Products

Nov 24, 2024  on Shopify

Amazing customer service provided by Aimee to address our concern regarding the stock synchronization between DSers and Shopify!

Bubble Tails

Nov 24, 2024  on Shopify

I faced some difficulty as a new user But Selena was really helpful and patiently responding to all my questions. thanks for all the help Appreciate it Selena ! She is really a gem in the company.

Som Perfeito

Nov 24, 2024  on Shopify

Fui atendido pela Vivian que se mostrou muito atenciosa e prestativa, sanando todas minhas duvidas e resolvendo todas as minhas pendencias.

Scroll to Top