Esfania great service was great help couldnt get any better help very patient with me as a beginner thanks again

Thanks a bunch to Lucy for helping me out when I had trouble connecting my shop to your services, and for all the documentation she provided me to help understand/launch my store.

Very nice service, nice support, straight and quick answer within minutes. Special thanks to Blanca, helped me very well! :)

I chatted with Rita and she fixed all the issues. She made total sense and understood me. Super kind and quick QUICK responses. I love that you get to talk to an ACTUAL kind human while troubleshooting issues. THIS is customer service.

Le meilleur service client que je connaisses. Répond dans les 5 minutes et règle le problème même quand ca ne vient pas de chez eux ! Certains devraient prendre exemple ! Merci beaucoup a Lydia !

Rin provided excellent customer service. Quick and very helpful!! Thank you so much for your patience!

Sandy! I needed help right away, was having trouble that I didn’t understand. Sandy was really helpful and fast replying. I’m very satisfied! Even got to know something that will be helpful for the future! I’m amazed with this customer service! Lovely!

Excellent customer service. Raphael helped me with my request in a matter of minutes, and I'm delighted with his help.

I'm brand new to the ecommerce space and I had difficulty getting an order to map over properly. Rin came to the rescue. Rin was helpful, patient and walked me through the entire process...even when I got lost! I would recommend the live chat simply based on my experience with Rin. I sure hope that Rin is able to assist me every time I need help. Keep up the great work!!!

Sandy has helped me with almost two months worth of trouble with dsers and aliexpress in less than 5 minutes. This rep was quick, understanding, and polite. I hope to have you again if problems arise, you are a blessing and I thank you.

I had an outstanding experience with the customer service at DSers, thanks to Sans. I reached out with a few questions about order processing, and Sans was incredibly helpful and quick to respond. They went above and beyond to resolve my issue, I feel so much more confident now in dealing with the ordering side of DSers. It's rare to find such dedicated and attentive support, and I'm genuinely impressed. Sans made the entire process smooth and stress-free, really grateful for her help today. If you ever need assistance with DSers, I highly recommend reaching out to their team—you'll be in good hands! Thank you very much, Sans!

Tive alguns problemas e foram solucionados com eficiência, boa comunicação e rapidez pela Rin. Foi uma suporte excelente, estou muito satisfeito!!

Sandy was very helpful in answering my questions and walking me through the order fulfillment process. Thank you sandy for being so polite and patient!

Hi, I had an amazing experience. The customer support team was friendly, attentive, and really went above and beyond to help me with my issue. They responded promptly and resolved everything in one message. I would definitely recommend them. Thank you! Thanks!

First time using DSers, and it seems like a good app. I had some questions that I needed answers to. Rita was very helpful and was fast to reply with the answers I needed. Thanks so much.!

Today, I was assisted and helped by Celia with a very complicated problem with one order. She helped me solve the problem successfully! She was so nice, polite and patient! I was impressed about the service I got! Thank you so much Celia for your time and help! Great job!

Application très pratique, j’ai eu quelques difficultés avec mes commandes , je suis allé sur Messenger pour parler de mon problème et Rita une conseillère qui m’a très bien aider et expliquer pas à pas comment faire . Elle a été très réactive et très professionnel. Je recommande.

It is my first time to use DSers and Maria was very helpful and patient on my concerns, thank you Maria! I wish you will always be my customer support :)

I would like to extend my heartfelt thanks to the wonderful customer service representative, Celia, for her incredible assistance and support. She went above and beyond to help me resolve the issue I was facing. Your dedication and exceptional service are truly appreciated, Celia. You really make a difference!

Holly support was top class, she stayed with me and explaining everything and if i had issues she would correct the issues and send screenshot, can not fault the support nor can i fault the app!