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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,516)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Los Gatos Hermanos

Nov 05, 2024  on Shopify

Excelente serviço para dropshipping integrado do Aliexpree. Precisei de suporte e a Chloe atendeu prontamente. Recomendo.

My Store

Nov 05, 2024  on Shopify

Tive todas as minhas dúvidas solucionadas pela atendente Adele que foi muito prestativa e educada, resolvendo o que precisava ser resolvido, estou impressionada com o atendimento.

Ohana Holder

Nov 05, 2024  on Shopify

Great app for processing orders, and the online support is excellent. Luna reached out to me; besides being delightful, she helped and successfully resolved all my questions and issues. This kind of service is a pleasure!

megadreams

Nov 05, 2024  on Shopify

Atendimento muito rápido, muito atenciosa e paciente. Tiram todas as dúvidas e ajudam na dificuldade. Muito obrigado pela ajuda .

UrbaneEssentials

Nov 05, 2024  on Shopify

I would say I am very happy with the customer service I received with Dsers-AliExpress. Dsers-AliExpresss provided good customer service. They are responsive to inquiries promptly and have addressed issues that I encounter setting up a store. This level of support is essential for smooth operations of eccommerce business.

All4you

Nov 05, 2024  on Shopify

Tuve una buena experiencia de ayuda con Hayley del equipo de soporte de Dsers. Fue muy amable y su atención muy buena también. Estoy muy satisfecho con su servicio.

Hollabloom

Nov 05, 2024  on Shopify

Aimee provided clear and concise instructions that made everything so much easier. Her response was quick and guidance was spot-on. Thank you, Aimee!

Family Star

Nov 04, 2024  on Shopify

Lucy da equipe de suporte foi muito atenciosa e me ajudou a resolver meu problema com muita facilidade , muito satisfeito com o trabalho .

VIOLETMOON

Nov 04, 2024  on Shopify

I HAVE BEEN ATTENDED TO BY BLANCA. SHE WAS VERY KIND AND PATIENT. THE SCREENSHOTS MADE IT IMPOSSIBLE FOR ME TO GET LOST IN THE EXPLANATIONS. IT WAS PERFECT. THANK YOU BLANCA

Ryvía

Nov 04, 2024  on Shopify

Had a problem with fulfilling my orders, contacted customer service, and had a pleasure to be connected to Chloe. She was extremely friendly and patient, helped me solved the problem in the end. Very grateful!

iprocases

Nov 04, 2024  on Shopify

Excellent response and resolution of my issues from Rita at DSERS. She was super fast with her responses and even faster to understand and fix the queries i had. Highly recommended!!!

NourishLab

Nov 04, 2024  on Shopify

Fantastic support from Rita! She promptly resolved all my concerns with professionalism and efficiency. Truly appreciated her assistance and attention to detail.

Always Shopstore

Nov 04, 2024  on Shopify

Quero agradecer a Sans pelo excelente atendimento que tive, todas as dúvidas foram muito bem explicadas. Muito atenciosa e paciente comigo, me ajudou demais. Obrigado Sans

Perlen Wiot

Nov 04, 2024  on Shopify

Hi, I love the app. And the customer service is wonderful. With Sans' help I was able to reimport all the products back to my store quickly. Thanks for everything.

Beyond Shred

Nov 04, 2024  on Shopify

Great product and support, got instant support for issue i had making the orders and everything now went smoothly.

Must Have Haven

Nov 03, 2024  on Shopify

I had an amazing experience with DSers support! Chrissy was incredibly helpful and went above and beyond to resolve my issues. So patient, knowledgeable, and made the whole process so easy. I truly felt supported and appreciated the dedication. Thank you, Chrissy, for such a positive experience – you’re a fantastic asset to the DSers team!

X Notch

Nov 03, 2024  on Shopify

As a new user, I was unfamiliar with the process, but Rin from Dsers assisted me with placing my first order. Rin was highly professional and responded promptly, making the experience seamless.

Chien et chat

Nov 03, 2024  on Shopify

DSers est une application incontournable pour les marchands Shopify en dropshipping. Elle simplifie la gestion des commandes en permettant de traiter des centaines d'achats en un clic, tout en optimisant l’approvisionnement avec AliExpress. Son interface intuitive et ses fonctionnalités d'automatisation vous font gagner du temps et réduisent les erreurs. Parfait pour booster l’efficacité et l’échelle de votre business. Je recommande vivement pour un dropshipping plus rapide et efficace.

Emerald Surf

Nov 03, 2024  on Shopify

A1 top service,Sans was brill sorted my problem out in 2 minutes, with support like that you are on to a winner would definitely recommend

Storemore

Nov 03, 2024  on Shopify

I received outstanding assistance from Sans at DSers; no question was too much to ask. In addition to answering all my questions, he also proactively suggested future settings to help streamline my workflow. Truly excellent service!

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