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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,728)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Yokai

Jun 12, 2024  on Shopify

Very kind and professional! was so pleased with my experience this morning!!! thank you so much!!!:)

worlddigitalsuport

Jun 12, 2024  on Shopify

agradeço a Ralla pelo atendimento personalizado e rápido , resolveu meu problema de forma rápida e eficaz .

impressive dude.

Jun 11, 2024  on Shopify

When you are first entering the dropshipping world like I was, the logistics can be pretty confusing to navigate. The agent that helped me, Rfimp, was really patient and answered all of my questions. Thanks for the help!

LeFunny Shop

Jun 11, 2024  on Shopify

Grace à Aimee et ces explications plus que claire avec des capture d'écran très explicatif qui m'on aidé à résoudre mon problème.

HairVoquez

Jun 11, 2024  on Shopify

I had the pleasure of being assisted by Olivia, and I couldn't be happier with the experience. Olivia was incredibly helpful, knowledgeable, and patient throughout our interaction. She went above and beyond to ensure that all my questions were answered and that I had all the information I needed. Her professionalism and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Olivia for anyone seeking excellent customer service. Thank you, for your outstanding support!

Takumi Kitchen

Jun 11, 2024  on Shopify

The app is great and works well. The support, though, is amazing! super fast and responsive: Vivian has been incredibly nice and patient with me and went the extra mile to help me to solve my problem! One of the best CS ever met in my career! Thanks again Vivian!!!

FitoWatt

Jun 11, 2024  on Shopify

One of the best apps out there. For proper marketing you need to know how to read data, this application is the glasses. Well done!!!

Real Drops

Jun 11, 2024  on Shopify

Atendimento perfeito! Atendente resolveu meus problemas rapidamente, muito atencioso e mto eficiente. Gratidao

JP Sales

Jun 11, 2024  on Shopify

Vivian was so helpful. She sent me screenshots of what I needed to do and it worked. I had spent hours trying to fix my problem myself, but she gave me a solution so fast. Thank you Vivian!

finfree8298

Jun 11, 2024  on Shopify

I had some problem logging into my Account and seek help from the DSers Support Team and Colleen attended to me. My conversation with her was interrupted by my busy work and I could not response to her questions. But she was very patient and helpful and solved my problem even after few hours I got back to her, thank you very much. So far, with my experience dealing with LIVE Chat etc, DSers always provide the best service.

PillPall

Jun 11, 2024  on Shopify

I recently had the pleasure of using DSers for my business needs, and I couldn't be happier with the service I received. The team at DSers was incredibly helpful and efficient. They quickly addressed all of my concerns and provided solutions that were both practical and effective. Their customer support is top-notch, always ready to assist and ensure that everything runs smoothly. From the moment I reached out to them, they demonstrated professionalism and a deep understanding of their platform. The entire process was seamless, and I felt supported every step of the way. Thanks to DSers, I was able to streamline my operations and improve my business performance significantly. I highly recommend DSers to anyone looking for a reliable and responsive service to manage their e-commerce needs. Their dedication to customer satisfaction is truly commendable.

Summer Body Lili

Jun 11, 2024  on Shopify

Olivia was fantastic in resolving my issue. Her quick and clear guidance demonstrated her expertise and dedication. I'm truly impressed with her professionalism and support. Thank you, Olivia!

On Variedades

Jun 11, 2024  on Shopify

Excelente atendimento pelo atendente Izak, muito prestativo e sabedor do assunto que está fazendo.

Fama Ofertas

Jun 11, 2024  on Shopify

Olá Blanca vc foi de suma importância em meu auxilio . Que Deus lhe abençoe sempre em toda area de sua vida . Espero ter a sorte de ser sempre atendido por ti um grande abraço.

Varejo Vantagem

Jun 11, 2024  on Shopify

Atende super atencioso(a), dou os parabéns, pois, prestou um serviço de qualidade, trazendo clareza e objetividade nas informações fornecidas. Grato pelo atendimento!

Come Mamma l'ha fatto

Jun 11, 2024  on Shopify

Aimee is He was very professional and helped me a lot, it was 00am at night and his availability was total. a lot of patience. I wish you the best

Spray Bathroom Essentials™

Jun 11, 2024  on Shopify

I had a great conversation with Rfimp. He was very easy to work with guiding me through all of the necessary steps my store needed help with. DSers has never let me down with their customer service. Thank you!

Glow-Tique

Jun 10, 2024  on Shopify

Amazing service and even more amazing customer support. If you're a beginner or even experienced in e-commerce this is the place for you

TheIndoorCat

Jun 10, 2024  on Shopify

Rita from Dsers team was so helpful and attentive!!!! I was having hard time to fulfill an order from my online store but Rita showed me step by step to fulfill my first order!! Thank you Rita!

Ma boutique

Jun 10, 2024  on Shopify

"Travailler avec Aimee a été une expérience fantastique du début à la fin. Son professionnalisme et son expertise sont évidents dans tout ce qu'elle fait. Aimee a fait preuve d'une écoute attentive à mes besoins et a su répondre à toutes mes attentes avec une grande précision. Elle est non seulement extrêmement compétente, mais également chaleureuse et accessible, ce qui rend chaque interaction agréable. Son attention aux détails et son engagement envers l'excellence se reflètent clairement dans la qualité de son travail. Je recommande vivement Aimee à tous ceux qui recherchent des services de premier ordre. Elle est vraiment une perle rare !"

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