Taranker.Com Logo
Dondy: WhatsApp Marketing+Chat logo

Customer reviews: Dondy: WhatsApp Marketing+Chat

Develop by Dondy

Reviews (978)

Overall rating
4.9

What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

  • Seamless integration with Shopify for enhanced customer communication.
  • Robust automation capabilities for personalized marketing campaigns.
  • Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
  • User-friendly interface, making it easy for beginners and pros alike to utilize.
  • Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

  • Issues with billing or charges after uninstallation reported by a few users.
  • Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
  • Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

My Store

Oct 21, 2024  on Shopify

I recently started using the Dondy WhatsApp app to link my online store, and I couldn't be happier with the results. The setup was incredibly straightforward, and the user-friendly interface made it easy to navigate. Within minutes, I had it connected, allowing my customers to reach out via WhatsApp regarding their orders. This seamless integration has significantly reduced response times and improved customer satisfaction, as inquiries are now managed more efficiently. I've noticed an increase in customer engagement, as the app facilitates immediate support and provides a personal touch that makes interactions feel friendly and direct. Overall,this app has transformed my communication with customers and enhanced the entire ordering process. I highly recommend it to anyone looking to improve their online store's customer service!

The Leather Warehouse

Oct 18, 2024  on Shopify

best customer service I have ever seen. Whenever I have a question or need assistance, they respond within seconds. Whether it's a person or a bot, their replies feel friendly. best WhatsApp marketing app

Artsy Store

Oct 11, 2024  on Shopify

This application is truly impressive! It works very smoothly and is incredibly easy to use. The user interface is intuitive, making it simple to connect with customers without any hassle. It has significantly improved my communication and engagement, allowing for faster responses and seamless interaction. Overall, a highly efficient and reliable tool for anyone looking to manage customer relations effectively.

Sare Ceviz

Oct 10, 2024  on Shopify

Very easy to install and use, great features. Works very well, i m glad i found this app in the store.

Joyas Corazón

Oct 09, 2024  on Shopify

Hasta el momento usando la versión Free, todo Excelente, en un futuro si el negocio avanza vamos por la versión Pro

Brothershub

Sep 30, 2024  on Shopify

Shopify offers an intuitive platform for building and managing online stores, with a wide range of customizable templates and powerful e-commerce tools. Its user-friendly interface makes it accessible for beginners while providing scalability for growing businesses.

jamesandstevenmx

Sep 29, 2024  on Shopify

It is a great tool. It has everything I needed for my website. And the customer service is excellent and fast.

Mi Car Rental

Sep 27, 2024  on Shopify

App is free to use, with unlimited usage, very fast responding from the customer support, definitely a 5 stars

BetterLife MX

Sep 26, 2024  on Shopify

Great tool!! And fantastic client services. Fakhrul was been incredible. He has been helping to me in all moment.

Eurotoga di Scalella Mauro

Sep 25, 2024  on Shopify

Tutto ottimo, grazie per il piano gratis. Assistenza velocissima e pronta a risolvere il problema. Questa app è una salvezza per me

Cabos

Sep 20, 2024  on Shopify

Je recommande très pratique je cause facilement avec mes clients via le site a whatssapp . ils sont très actif pour orienté les clients Merci beaucoup

Clean Masters Eindhoven

Sep 20, 2024  on Shopify

Work fast and is an amazing app! Makes my website very customer friendly! And the support is fast en very helpful

EverydayEssentialsStore

Sep 17, 2024  on Shopify

Dondy did a great work and was willing to go beyond his assignment. Good and quick communication. Overall great guy and amazing work

Gaming Wala Bhai

Sep 16, 2024  on Shopify

It's so easy to integrate this plugin and for initial startup it's free to use and there pro features are amazing for big and developed startups

דיל ישיר

Sep 14, 2024  on Shopify

this app is a must have for any shopify store, the recovery rate is much better than email or sms. the support are very friendly i recommend everyone to try it!

Italian Deli Online

Sep 03, 2024  on Shopify

The Dondy:WhatsApp Marketing + Chat app is great, and the Customer Service is even more impressive. I got helped by Tamir and he was amazing. Loved the experience.

UBUD

Aug 26, 2024  on Shopify

Very easy to use and sync with the store. It does exactly what you want when you're looking to incorporate a WhatsApp button into the store. It's perfect.

Jamalooke

Aug 21, 2024  on Shopify

As usual, very useful ,very user friendly interface , it helps a lot upscaling our sales funnel. Very pleased

My Store

Aug 19, 2024  on Shopify

I've been using the Dondy WhatsApp app for my Shopify store, and it has been a game-changer. The integration was seamless, and it allows me to connect with my customers directly through WhatsApp, which has significantly improved communication and customer satisfaction.

Dropify

Aug 19, 2024  on Shopify

The best app ever i ve used in my career for whatsapp costumer support with no watermart no nothing all free and fully easy to use and I am gonna give this app a 5 star

Scroll to Top