Dondy: WhatsApp Marketing+Chat

Develop by Shopify

$6.99-$159.99

/ Month

Free plan available 7 Days Free Trial

Verified

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Easy installation

Whatsapp marketing campaigns

Automated abandoned cart recovery

Personalized messaging automation

Instant whatsapp chat widget

Live event-based flows

Bulk messaging

About Dondy: WhatsApp Marketing+Chat

Launched Mar 14, 2023

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Drive marketing, sales, support, and operations on WhatsApp with AI & recover lost sales.

Easily engage with customers and grow your business with Dondy’s WhatsApp automations. Recover abandoned carts and send personalized, revenue-driving messages, including marketing campaigns, reminders, and automated messages on WhatsApp. Collect reviews via WhatsApp. Leverage AI Chatbot and agents on WhatsApp to improve support and grow sales. Add chat widget and button for instant customer service. Integrate with Judge.me, Loox, Flow, and Klaviyo email marketing and SMS to maximize conversions.

Recover abandoned carts via WhatsApp & Build custom WhatsApp automations flows.
Reach & engage a large audience through bulk messaging and marketing campaigns.
AI chatbot and agents for smart sales and support conversations on WhatsApp.
Collect reviews via Judge.me, Loox, Yotpo, Trustoo, or Google.
Responsive WhatsApp chat, button, icon widget that improves customer experience.

Pros

Quick and simple set-up
Efficient support team; quick responses to queries
User-friendly and easy to install without requiring coding knowledge
Effectiveness in recovering abandoned carts and sending personalized messages
Ability to build custom WhatsApp flows based on live events and specific conditions
Large audience reach through bulk messaging and marketing campaigns
Responsive WhatsApp icon, button, and chat widget that improve customer experience
Positive customer service experience as highlighted by numerous user reviews
Intuitive application with good possibilities to build customer service
Pro services available for advanced features
Free version offered

Top Helpful Reviews

sandiia® – only love in it

Oct 09, 2025 on Shopify

This app is very good value for money and helps us process our customer enquiries. Thanks to AI, the app learns as it goes along. The support team was very helpful during onboarding, and Alon also answered some important questions for me.

Calin

Oct 08, 2025 on Shopify

Amazing support! Not only did they fix my issue, but also guided me and taught me how to automate in order to generate more revenue! Alon was great... calm, sweet and clear instructions <3

Eresa

Oct 05, 2025 on Shopify

I've been using the Dondy Shopify app for a while now, and I'm extremely satisfied with the results. The automation features are incredibly powerful, allowing us to effectively turn abandoned carts into sales. This app is a game-changer for improving our conversion rate. Beyond the great functionality, the support team is excellent. They are quick, helpful, and truly go the extra mile. Knowing that such reliable support is there makes using the app even better. If you're serious about recovering lost sales and boosting your store's revenue, I highly recommend Dondy.

Careli

Sep 30, 2025 on Shopify

I was very impressed with Dondy's automation tools and the ability to easily send targeted campaigns to my clients using whatsapp. I could not speak more highly of their support team who helped me complete a quick setup. Their ongoing availability when I needed help building my first automations, with patience and care was phenomenal. Shopify brand owners who are looking to add a channel of whatsapp marketing to their store - Dondy is a worthy investment - 100%.

Speediance Middle East

Sep 28, 2025 on Shopify

I’ve been using the Dondy plugin for a while now, and it has exceeded my expectations. The interface is intuitive, the features are practical, and the performance is stable. It’s definitely a reliable tool that adds real value to my workflow.

מודינו

Sep 14, 2025 on Shopify

Dondy is hands down the BEST Shopify app I’ve ever worked with. First of all, the customer service is on another level. I’ve had more than 6 or 7 one-on-one sessions with their team just to make sure everything was set up correctly with Facebook, and every single time they were patient, professional, and genuinely committed to helping me succeed. Since then, the ongoing support has been nothing short of world-class – they’re always available, always helpful, and they never leave you hanging. But it doesn’t stop there. The product itself is simply incredible. Within weeks it started generating serious revenue for my store – honestly, it feels like having a money-making machine plugged right into my business. It’s reliable, easy to use, and designed in a way that actually drives results instead of just looking good on paper. If you’re on the fence about trying Dondy – don’t hesitate. The combination of an outstanding product and a team that truly cares about your success is rare to find. This is the kind of app that pays for itself many times over. Highly recommended to every serious Shopify store owner who wants to scale and maximize profits.

Luminous KSA

Sep 09, 2025 on Shopify

Or was literally spoon-feeding me! My internet connection was poor, yet he remained extremely patient and never once seemed bothered. He explained the process clearly, guided me step by step, and even offered a follow-up call. I couldn’t have asked for a better experience!

Blink Blush

Sep 03, 2025 on Shopify

The Dondy: WhatsApp Marketing+Chat app is an excellent tool for driving sales and improving customer engagement on your Shopify store. With features like automated WhatsApp messages, abandoned cart recovery, and AI chatbots, it helps increase conversions and streamline customer support. The app allows bulk messaging, integrates with various platforms like Klaviyo and Judge.me, and automatically collects reviews with photos, videos, and audio. With a 4.7-star rating from over 500 users, it’s a must-have for businesses looking to boost their marketing efforts through WhatsApp.

Nutridome PL

Sep 02, 2025 on Shopify

I’ve been using Dondy for a few months now, and I’m really impressed! The setup was fast and hassle-free – the intuitive interface made it easy to launch automated messages, abandoned cart reminders, and marketing campaigns without any coding. The customer support team deserves special recognition — they respond instantly and explain everything step by step, so even beginners can get started quickly. Since implementing Dondy, I’ve noticed customers are more likely to reply via WhatsApp — ROI has increased significantly, and the number of order status inquiries has dropped thanks to automated notifications. I can honestly recommend Dondy to any Shopify store owner — it’s a complete and effective tool for marketing and customer service.

Elegance Colombia

Sep 01, 2025 on Shopify

excelente app, el apoyo comercial fue increible, ayudaron a mi empresa a automatizar el proceso, alon es una persona increible, estuvo mas de 1 hora apoyandome a realizar el proceso correcto con dondy, quede muy satisfecho, muchas gracias

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