Dondy is hands down the BEST Shopify app I’ve ever worked with. First of all, the customer service is on another level. I’ve had more than 6 or 7 one-on-one sessions with their team just to make sure everything was set up correctly with Facebook, and every single time they were patient, professional, and genuinely committed to helping me succeed. Since then, the ongoing support has been nothing short of world-class – they’re always available, always helpful, and they never leave you hanging. But it doesn’t stop there. The product itself is simply incredible. Within weeks it started generating serious revenue for my store – honestly, it feels like having a money-making machine plugged right into my business. It’s reliable, easy to use, and designed in a way that actually drives results instead of just looking good on paper. If you’re on the fence about trying Dondy – don’t hesitate. The combination of an outstanding product and a team that truly cares about your success is rare to find. This is the kind of app that pays for itself many times over. Highly recommended to every serious Shopify store owner who wants to scale and maximize profits.

Or was literally spoon-feeding me! My internet connection was poor, yet he remained extremely patient and never once seemed bothered. He explained the process clearly, guided me step by step, and even offered a follow-up call. I couldn’t have asked for a better experience!

The Dondy: WhatsApp Marketing+Chat app is an excellent tool for driving sales and improving customer engagement on your Shopify store. With features like automated WhatsApp messages, abandoned cart recovery, and AI chatbots, it helps increase conversions and streamline customer support. The app allows bulk messaging, integrates with various platforms like Klaviyo and Judge.me, and automatically collects reviews with photos, videos, and audio. With a 4.7-star rating from over 500 users, it’s a must-have for businesses looking to boost their marketing efforts through WhatsApp.

I’ve been using Dondy for a few months now, and I’m really impressed! The setup was fast and hassle-free – the intuitive interface made it easy to launch automated messages, abandoned cart reminders, and marketing campaigns without any coding. The customer support team deserves special recognition — they respond instantly and explain everything step by step, so even beginners can get started quickly. Since implementing Dondy, I’ve noticed customers are more likely to reply via WhatsApp — ROI has increased significantly, and the number of order status inquiries has dropped thanks to automated notifications. I can honestly recommend Dondy to any Shopify store owner — it’s a complete and effective tool for marketing and customer service.

excelente app, el apoyo comercial fue increible, ayudaron a mi empresa a automatizar el proceso, alon es una persona increible, estuvo mas de 1 hora apoyandome a realizar el proceso correcto con dondy, quede muy satisfecho, muchas gracias

הי אפלקציהחדשנית ומהממת נוחה להשתמש מגדילה מכירות חד משמעי! החזר השקעה חלומי בעיקר צוות הצלחה שמלווה אותך זמין לכל שאלה בכל שעה שלא פניתי. ממליץ מאד זה השקעה ממש משתלמת

Very helpful and patient during set up process. Looking forward to seeing how the app will perform :-)

מאוד מרוצה מהאפליקציה ושירות הלקוחות ממש טוב בכל \פעם שהייתי צריך עזרה עזרו לי בשמחה בנוסף הוא שולח הודעות לנוטשי עגלה מתכתב עם לקוחות על ידי בוט ועוזר לי בהחלט בניהול השוטף של העסק!!! ממליץ בחום!

Really impressed with Dondy’s support team. Fakhrul helped me solve my issue quickly and with patience.

Perfect tool, It simply drives sales full forward with the ability to connect automatically with on going campaigns - Love it

התקנה מהירה היו פה לכל שאלה וליוו אותי בכל התהליך , האוטומציה בהחלט מורידה ממני עומס ומביאה לי תוצאות תודה רבה

Wonderful app, This is my second store using the Dondy app and i'm seeing great result and their customer support is excellent. I really recommend the app it will be one of your greatest investment. Thank you

אחלה אפלקציה ממליץ לכל עסק שרוצה להגדיל מכירות והוא במדינה שמשתמשים בה בעיקר בווצאפ

I tried using their automations. Unfortunately I encountered a bad service that sent me to make a new phone number/talk to Facebook support for official WhatsApp approval. He pestered me for three weeks and finally stopped answering me. I highly recommend staying away from them like the plague.

Highly suggested! I’ve been using Dondy’s services for almost 6 months now. Tried all kind of similar applications, but this one actually does the job right. I’m using it for marketing campaigns, Shopify Flow automations and general operational customer relations communication channel. Also, their support team is amazing, never left me without a solution. p.s Recently they published an outstanding AI agent with a simple and clear User Interface for setup. Bottom line, Im very pleased.

We’ve been using the app for a while now, and beyond the fact that it makes our business service and operations easier in terms of organizing and streamlining the service and response process, which becomes much simpler. our favorite thing is the customer service. The team is always available to answer questions.

I used the app to send whats app messages to the clients and trying to recover abandoned carts. After several times still not working

Humara experience Dondy app ke saath bahut accha raha. Setup simple hai aur sirf 2 minute me WhatsApp Chat button live ho gaya. Hum Shahganj Foods ke liye is app ka use kar rahe hain, jahan local customers easily WhatsApp pe contact kar paate hain — bina call kiye. Free version me bhi kaafi features milte hain, jaise: Custom pre-filled message Chat icon size aur position control Mobile aur desktop dono pe support Agar aap ek local ya small business ho jise WhatsApp pe orders ya queries lene hain, to Dondy ek must-have tool hai. Super helpful support bhi milta hai agar koi confusion ho.

אפליקציה מעולה החזירה חי את ההשקעה ביומיים הראשונים שירות ממש ממש טוב - ממליץ בחום

Dondy has been a game-changer for our customer support. Fast setup, easy to use, and our customers love the WhatsApp chat option. Highly recommend!