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Customer reviews: Appstle Loyalty Reward Program

Reviews (507)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

EBONWOOD

Feb 08, 2025  on Shopify

The customer service is 5 stars and the application is quite feature rich for the cost. I would absolutely recommend this loyalty app to anyone looking for a nice way to give back to their customers without breaking the bank! PS: Shoutout Uri who really helped onboard me into this app and answered so many questions. Legit 24/7 support.

Capsule Cialde Caffè

Feb 08, 2025  on Shopify

I've tried almost every loyalty points management app on Shopify, and I can confidently say that Appstle℠ Loyalty & Rewards is the best. Their support is outstanding—I contacted them on a Saturday night, and they responded immediately, helping me resolve an issue that was actually caused by our store, not the app. The app includes all the essential tools to manage a loyalty program effectively. Highly recommended, no need to look for alternatives!

Wise Crafters

Feb 07, 2025  on Shopify

Awesome customer service experience here. The customer success team is offering personalised service , eg.: creating tutorial video that fit your question and solve the problem. Personally I found this app has quite a lot to learn ( quite complicated ) , need to spend time to explore the features and definitely need guidance from the customer service.

SKNMUSE

Feb 06, 2025  on Shopify

This app is great. I've only just started using it on my site however I have used other Appstle apps for the last few years and I've never really had any issues with them. For that reason I feel confident that this app will be another wonderful addition to our site. In the rare occasion that I do encounter a problem the customer service team is TOP NOTCH. If you ever have a simple question or need help navigating the app their team is more helpful then you can imagine. I would and HAVE told other business owners know about this app and would recommend others to try it as well.

Sparetime

Feb 06, 2025  on Shopify

This loyalty program offers great features, and Kate has been extremely helpful in answering all my questions.

E3Live

Jan 30, 2025  on Shopify

We just started using the app and so far it has way more options and settings than we could ask for. I have needed help setting it up and they are always quick to respond and very helpful. I am excited to really get this going and see how it does.

Sensico

Jan 28, 2025  on Shopify

Appstle support is top notch! Any questions I've had or issues I've experienced have been addressed quickly and professionally. They are a very helpful team and have made my experience a delight. Any customizations I've asked for have been no problem. I now have Appstle Loyalty programs on 2 of my Shopify websites and it's my loyalty app of choice from now on. Can't beat the value for the price!

Biltong Depot

Jan 26, 2025  on Shopify

Customer service (Specifically Uri) is on point! Very helpful and quick to answer all of my silly questions.

CNA K-Pop

Jan 26, 2025  on Shopify

This app works great and the customer service was amazing! Kate is quick to respond with my queries and also initiates improvements for the overall app experience. Kudos to the team of Appstle!

To Be Organics

Jan 24, 2025  on Shopify

Love this app! I use their rewards and bundles. Easy to integrate and the customer support is excellent.

Herbs and Arts

Jan 19, 2025  on Shopify

Want a Loyalty & Rewards app that works great and is very affordable? then this is the app for you! The Applestle app is robust, flexible and easy to use. Being new to the Shopify experience, we needed a lot of support. Appslte's support responds quite quickly and effectively. We also like that there is not a big intrusive "sign up now" landing page on our web page; it's nice and discrete while still being noticeable.

Amfora

Jan 19, 2025  on Shopify

Jag tycker att Appstle har så många funktioner som man vill åt som e-handlare och en fantastiskt duktig och dedikerad support!

DrT

Jan 16, 2025  on Shopify

Jackson was super helpful...and patient. He was not only able to help fix issues I needed handle, but also showed me how to do it on my own for the future. Super helpful team. Great work Appstle!

gain-kitchen

Jan 15, 2025  on Shopify

Bisher zwar noch nicht aufgesetzt aber der Kundensupport ist echt spitze! Selten so etwas erlebt. Freue mich jetzt auf das Setup und berichte dann gern nochmal von den Erfahrungen mit der App selbst.

L`Adore Tokyo

Jan 14, 2025  on Shopify

they are the best and support team is great. they are so polite. always respond quicky and fix the issue

Small Pet Depot

Jan 11, 2025  on Shopify

They have a great customer support team. Jackson went out of his way to help me out. I definitely recommend this app.

Naturally Organic You

Jan 09, 2025  on Shopify

I have been using Appstle Membership app for over year now. I just installed the Loyalty & Rewards App on my store and I must say I am very impressed and extremely satisfied with not only the functionality, but patience, kindness, professionalism and expert knowledge the support team gives to address any issues with set-up or upgrades with app. This time I worked with Uri and Kate and when I say they both went above and beyond my expectations, that they did! If every company would care about their customers and run their businesses the way Appstle does, we all would succeed in this online space. If you are looking for a great Loyalty & Rewards App that will help your business grow and operate with professionalism, look no further. Appstle is the ANSWER to all of your problems!

Faith with Finesse

Jan 08, 2025  on Shopify

Currently using the free version of the app. Wanted to bulk remove unwanted customers and Uri was very helpful. He made sure I was happy with the solution he offered before ending the chat. Thank you for your help.

Can'tdles

Jan 07, 2025  on Shopify

I've never had the kind of support I experience with the Appstle team. They are patient, kind, and completely willing to help with any customizations or questions I've had.

Empathy Herbal

Jan 06, 2025  on Shopify

I love the app! It’s easy to use and has fantastic features. The support team is amazing—They’re quick to respond, genuinely helpful, and go above and beyond to ensure everything works smoothly. Highly recommend Appstle and their other apps! Thank you :)

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