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Customer reviews: Appstle Loyalty Reward Program

Reviews (569)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Scents & Scentsibility® LTD

Apr 20, 2025  on Shopify

We've recently switched from another (far more expensive) app and we're blown away by the level of features. The customer service is outstanding, with speedy replies and detailed help. Nothing is too much trouble and we cannot recommend enough!

Affirm The Word Literary

Apr 19, 2025  on Shopify

Uri and all the all the folks over at Appstle are absolutely awesome! The saved us so much money switching over to them and their customer support is unlike anything we've ever experienced. They are SUPER responsive and spent so much time setting us up. I am so glad we found them and look forward to many years with them. Blessings!

RedMoringa

Apr 19, 2025  on Shopify

I needed an extra feature, as I m using their subscription app too, and they added it for free. I really appreciated their assistance.

JCS Wildlife

Apr 19, 2025  on Shopify

We have had great success with Appstle. The program is easy to use and if we do have any issues, the support team is quick to help us resolve the problem. Customers love our loyalty program and our employees love how easy it is to manage the app. You won't be disappointed.

True Treats Candy

Apr 18, 2025  on Shopify

This app has been a huge help, especially during the setup process. The support team is incredibly friendly and responsive, they guided me through everything and answered all my questions promptly. They even do the things for you. Highly recommended if you’re looking for a smooth and supportive experience!

Dapper Yankee

Apr 12, 2025  on Shopify

We've been using Appstle Loyalty program for the past couple of years and couldn't be more satisfied with it. One major thing to note is their exceptional customer service. Not only are they quick to respond, but they work diligently to get all of your questions answered.

SunnyHills Singapore

Apr 11, 2025  on Shopify

Setting it up is pretty straight forward, while certain configurations do feel a little too much work, but that also shows how customisable it is. Best of all, the team's support is the best I ever experienced. They are quick, fast and efficient - TOP NOTCH! I think the value of this aspect alone make the cost all so much more value for money.

Turf Group Australia

Apr 11, 2025  on Shopify

The App is good and does what we need as expected. What stands out is the support behind the scenes if something goes wrong. The Team has been able to fix system errors very promptly and allows me to get on with the business of making money.

Foxy Roxy's Supply Co.

Apr 09, 2025  on Shopify

Honestly I have not ever come across a company or app with better customer service! They have been there to answer my questions within a few minutes every time and were patient and able to answer every question I had. At one point when I was confused, he made a video with his voice explaining things and showing me how to do them in my own account! absolutely amazing! I will be checking out all of their other apps!

Zulees

Apr 09, 2025  on Shopify

Our experience with Appstle has been very very good. The other app that the developer recommended was difficult to use and they wanted us to keep upgrading & paying an additional fee without it working from the start. Appstle has been very easy to install & test. The support is fabulous! They are quick to respond! So happy we are using Appstle!

Jerky in a Box

Apr 07, 2025  on Shopify

Appstle Loyalty & Rewards functions as advertised, and the customer support is excellent. I would recommend to anyone looking to improve long-term customer retention and satisfaction.

SunnyHills Hong Kong

Apr 06, 2025  on Shopify

Excellent customer service. Quite intuitive to set up and most importantly, subscription fee is pretty fair as compared to others

Mode & City

Apr 04, 2025  on Shopify

I needed an app for my POS loyalty points, and I can say Appstle is a great app for it, and they have a great support. Also, thanks to Mona for her great help with my questions while migrating to this new app ;)

Other Reserve

Apr 04, 2025  on Shopify

This app is fantastic. I've been exploring many other rewards/loyalty apps for a few days now and it's been the only one with all the features I need and is very user-friendly. I had a question about a feature and their support team was incredibly quick to respond with thorough, helpful information.

Romantique Books

Apr 01, 2025  on Shopify

Very easy to set up and fairly customizable. I was having trouble finding a setting (that turned out to be right in front of my face, haha) and Taylor got me straightened out in no time flat, as well as fixing something else I hadn't gotten to yet. Would definitely recommend.

The Hair Fuel

Mar 31, 2025  on Shopify

Appstle Loyalty is incredibly easy to setup, and is packed with powerful features. What really sets them apart is their top-notch customer service which is super fast, helpful, and they are so kind and will go above and beyond to help you if you have an issue which is rare. Highly recommend if you're looking for a reliable, flexible app with amazing support!

Brew For Less Edmonton

Mar 29, 2025  on Shopify

Just getting it up and running, but so far seems to work exactly how we need. The support staff are excellent and increased the maximum points in the redemption section for us. Uri was super helpful.

The Family Pet

Mar 26, 2025  on Shopify

I have worked with the App Store team on two different Commerce sites that I have owned, and I highly recommend them. Their apps are intuitive and easy to use, and their customer service is absolutely outstanding. I highly recommend them and would use them for all of my apps if that was possible.

Parfait Lingerie

Mar 25, 2025  on Shopify

So far the support has been great and answered all my questions and provided the needed solutions for us.

Chicago Game & Gourmet

Mar 24, 2025  on Shopify

Appstle is such a great app and all of the features are amazing. Taylor from customer support was so helpful by quickly customizing the appearance of my pages. Their customer service in general is so responsive and makes me feel like I'm in great hands. Thank you guys!

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