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Customer reviews: Appstle Loyalty Reward Program

Reviews (507)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Sun Chlorella | Wholefood Supplements

Oct 10, 2024  on Shopify

Appstle Rewards program has helped our company a lot. With its unparalleled customization options and intuitive interface, we were able to craft loyalty experiences that turn casual shoppers into die-hard brand advocates. The level of support provided was so good responding in a few minutes max. If you're serious about customer retention and maximizing lifetime value, Appstle is the app you've been searching for.

Portland Juice Co

Oct 09, 2024  on Shopify

Great experience with the team, great integration, and lots of options and features. highly recommend.

Melora

Oct 09, 2024  on Shopify

We recently installed the app and are pleased with how smoothly everything is running. We'd like to especially highlight the excellent support we received. Taylor was incredibly patient and guided us through the resolution of a few minor issues in a timely and professional manner. We truly appreciate the outstanding assistance!

Heyzo Shop

Oct 07, 2024  on Shopify

I feel very satisfied with the app and the customer support service, they support me continuously and solve problems quickly.

GrubTerra

Oct 02, 2024  on Shopify

Cant recommend this company enough the support is what really sells it. Yes there are other companies out there that provide great service.

JoJa.UK

Oct 02, 2024  on Shopify

Incredible app and incredible service. It is fairly easy to use anyway but the support that I received from Kate was honestly the best support I have received from any Shopify app that I have ever used. So helpful and knowledgeable. Super app and super team behind it, I will definitely be using as many features as possible.

The Candle Brand

Sep 29, 2024  on Shopify

Wish I had moved to this app sooner. Gives you everything you need, and the support is quick and very helpful.

Joyfully Crafty

Sep 29, 2024  on Shopify

The customer service team is super helpful and I love the app and how you can grow your business with it.

Inspire Instyle

Sep 27, 2024  on Shopify

I am super impressed at this apps approach to customer service. They are brilliant and willing to help at every turn. Well done team! Amazing work!!

Good Riddance

Sep 26, 2024  on Shopify

So far, so good! When I was having trouble figuring out minor details support team was super quick to answer and even sent a Loom video walk-through.

Eureka Filaments

Sep 22, 2024  on Shopify

Amazing customer support. Available through live chat and super helpful for any concerns. Uri walked me through my questions. Also very easy to understand as an app, and would recommend.

Fireproof Coffee

Sep 12, 2024  on Shopify

Uri's the best!!! Looking forward to exploring this app with this amazing support team. So far the app looks great and has the best pricing for my coffee shop.

Paradisefold

Sep 10, 2024  on Shopify

I love this app. A couple of years ago I was searching high and low for a Loyalty and Rewards app to replace my Yotpo apps - my store is medium sized, and I wanted something integrated across reviews, rewards and VIP, and that didn't feel they had me over the barrel each tiny change. At the time, this app had just been released as an MVP and was still being developed, and I spoke to the team and backed them - they grew the functionality exactly as promised, and they really listened to feedback. To this day, their customer service remains excellent (thanks Mona for your help today!) - thank you again! So pleased I found them, and I very much recommend them!

Rad Tod

Sep 07, 2024  on Shopify

Amazing app where it works with all major platforms. The best part is the support guys here who dedicatedly help you to get through your problems and you get a free trail THANK YOU APPSTLE

Bioshops

Sep 03, 2024  on Shopify

The communication with the Appstle team during the implementation of the loyalty program was excellent—clear, timely, and always helpful. They were responsive to every query and made sure that all aspects of the implementation were handled smoothly and efficiently.

NCMPRBL

Aug 28, 2024  on Shopify

Great customer service, they answered any questions we had regarding the app and integration with third party apps to enhance our customer experience. We have looked around and had a few loyalty apps in the past and so far everything is good with appstle.

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Aug 27, 2024  on Shopify

We recently had the pleasure of using Appstle℠ Loyalty & Rewards, and we must say that our experience was nothing short of exceptional. One of the standout aspects of this app is the impeccable service provided by Jay. His professionalism, expertise, and prompt responses truly surprise us. The entire team at Appstle℠ demonstrated a remarkable willingness to accept new ideas and swiftly implement improvements to the app. This proactive approach to innovation ensures that the app stays relevant and user-friendly. Overall, we are highly satisfied with using Appstle℠ Loyalty & Rewards. The combination of excellent service, professionalism, and a commitment to continuous improvement makes this app a standout choice for anyone looking to enhance their loyalty and rewards program. We wholeheartedly recommend Appstle℠ to anyone seeking a user-friendly and innovative solution for their loyalty needs.

Shrooly EU

Aug 26, 2024  on Shopify

We've been using this app primarily for the loyalty points feature, and it has been a game changer for our business! The app is incredibly comprehensive, offering everything from loyalty programs and referrals to store credits and VIP tiers. It’s highly customizable, which allowed us to tailor our loyalty program to fit our brand perfectly. The customer service is top-notch—whenever we’ve had questions or needed assistance, their support team has been available 24/7 and extremely helpful. The seamless integration with Shopify and other apps in the Appstle portfolio has made implementation smooth and efficient. Highly recommended for any brand looking to boost customer engagement and retention!

E SECURITY STORE

Aug 22, 2024  on Shopify

I have been dealing with many app developers and found no one matches Taylor from the first to the last minute to help me understand his app. His expertise and the way he explains it so well and the app is so powerful and at a good price. Everyone should give the app a try. The app and the support team should deserve ten stars.

Vicky Cakes

Aug 17, 2024  on Shopify

I am enjoying this app so far! There are a lot of features and settings that come directly out of the box in the free plan, which is very nice. The support team is also very helpful. Uri, specifically, worked with me for an hour to get things set up! I appreciate the time and care put into this app; and as of now, I highly recommend it.

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