Reviews: Appstle℠ Loyalty & Rewards

Customer reviews: Appstle℠ Loyalty & Rewards

Reviews (412)

Overall rating

4.9

5

242
4

7
3

3
2

1
1

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

Exceptional customer support with quick response times.
Comprehensive features for managing loyalty programs, including customizable options.
Cost-effective, offering excellent value for the price.
Seamless integration with Shopify and other Appstle products.
User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

Some users find the app complex and time-consuming to learn.
Navigational and customization options require guidance for less tech-savvy users.
Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

ROCKEE REDD

Oct 18, 2024 on Shopify

Not all that impressed with it.

Shop Foodocracy

Aug 06, 2024 on Shopify

I only use this rewards app because I use the subscriptions app and it's the only loyalty program that works with their subscription app. I highly recommend the subscription app. I've had this for maybe a year now and I'm starting to see improvements but you are definitely on the bleeding edge here. The integration with Klaviyo is better than it was a year ago but still not where it needs to be to really drive revenue and customer experience. It's still a bit clunky and not up to par with others. That said the team is very responsive and helpful. You can get them within minutes on chat and they'll write code, work on things and generally get you answers in a very timely manner. I think they'll get there but it's not there yet. That said if you have a a subscription product and want loyalty program this is a very good solution.

OnlineMantra.in

Jul 21, 2024 on Shopify

Have been using the app since some time. The features are great. It had been good till we found an issue with the discount codes. The app applies the discount code on product level and our checkout app considers it as a custom discount. Due to which the code does not get read and shows unused. We have contacted appstle team but there response time is very slow. Hoping this sorts out or else have to move to another app.