The app does the job and includes all the essential features you'd expect from a solid loyalty program. However, setting it up took me a lot of time: I had a very specific brand identity, and adapting the visuals required quite a bit of custom coding. If you don’t know how to code, expect to make compromises or rely heavily on their support team. I had a lot of back-and-forth with their support — some team members were patient and helpful, others less so… To be fair, I think we ended up testing each other’s limits! In the end, with some outside help, I managed to set up a loyalty program that works for me. I do recommend the app, especially for merchants who are comfortable with customization or have access to tech help — and of course, for those whose branding fits the default design without major changes.

I don't have a formed opinion yet about the Appstle℠ Loyalty & Rewards app, as I haven't implemented it in my business yet. Previously, I contacted you to confirm some information. Sam assisted me very well, clarifying the questions I had. He was very attentive and patient. Now I just need my manager's approval to proceed with upgrading the plan to the Business Premium Plan.

a bit hard to navigate but a an awesome service to help with that!

Es intuitiva y poderosa, pero creo que le falta un poco mas de personalización.

The Customer Experience and Support team is wonderful and very responsive. Been very easy to set up.

This app was not completely intuitive or easy to set up at first, but the customer support was great and we are hoping for smooth sailing from here on out.

Awesome customer service experience here. The customer success team is offering personalised service , eg.: creating tutorial video that fit your question and solve the problem. Personally I found this app has quite a lot to learn ( quite complicated ) , need to spend time to explore the features and definitely need guidance from the customer service.

Currently using the free version of the app. Wanted to bulk remove unwanted customers and Uri was very helpful. He made sure I was happy with the solution he offered before ending the chat. Thank you for your help.

The customer service team is extremely responsive and helpful.