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Customer reviews: Appstle℠ Loyalty & Rewards

Reviews (412)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Pupford

Mar 12, 2025  on Shopify

The Handmade Soap Company

Mar 05, 2025  on Shopify

The Customer Experience and Support team is wonderful and very responsive. Been very easy to set up.

flourish beauty lab

Mar 02, 2025  on Shopify

This app was not completely intuitive or easy to set up at first, but the customer support was great and we are hoping for smooth sailing from here on out.

Wise Crafters

Feb 07, 2025  on Shopify

Awesome customer service experience here. The customer success team is offering personalised service , eg.: creating tutorial video that fit your question and solve the problem. Personally I found this app has quite a lot to learn ( quite complicated ) , need to spend time to explore the features and definitely need guidance from the customer service.

Faith with Finesse

Jan 08, 2025  on Shopify

Currently using the free version of the app. Wanted to bulk remove unwanted customers and Uri was very helpful. He made sure I was happy with the solution he offered before ending the chat. Thank you for your help.

HealthStoreOutlet

Jul 21, 2024  on Shopify

Just a Taste Books

Jul 16, 2024  on Shopify

The customer service team is extremely responsive and helpful.

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