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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (789)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Beth the Bakerr

Jan 05, 2026  on Shopify

Devin's customer service went above and beyond! I highly recommend Appstle to anyone looking for a good loyalty & subscription service.

TeqClub.com

Jan 05, 2026  on Shopify

very good subscription app on shopify, very patience support team!

Kerry Berry

Jan 03, 2026  on Shopify

Appstle has been a great subscriptions app for our Shopify store. The setup was smooth, it works reliably, and the support team is fast and helpful whenever we have questions. Highly recommend if you want a solid subscription solution.

PeakFlowSpace

Jan 02, 2026  on Shopify

Another great app alongside their sub app. Customisable portal, fair pricing, deep settings.

Chattie Charlie Pet Supplies

Jan 02, 2026  on Shopify

The team was very knowledgeable and assisted me in customizing an embedded prompt to fit the needs of my store. Sameer had great customer service skills and was very professional!

Mum & You

Jan 01, 2026  on Shopify

Excellent app for Appstle Loyalty Reward Program. It’s flexible, easy to customize, and works perfectly on our store. The support team is outstanding—responsive, patient, and genuinely helpful throughout the setup process. Highly recommended for anyone looking for a reliable bundling solution with great support.

Maxen Health

Jan 01, 2026  on Shopify

Appstle continues to impress. Support is super-responsive and quick to answer questions and ensure you have a complete understanding. They're clearly listening to product enhancement requests and continue to make sure that I can give my customers an incredible experience when they visit my site.

Samadoolcoffee

Dec 31, 2025  on Shopify

Great app and Best support team ever. I've been using 2 apps from Appstle ( Subscription Program & Loyalty Reward ) been struggling with changing from the old app to Appstle. Drew spent almost 2 hours on New year day to sort everything out for me with his patience and promise. Apparently, I end up with my satisfaction, highly recommend from Samadoolcoffee Thailand

Ethnilink

Dec 30, 2025  on Shopify

Service très réactif, m'a permis d'installer l'application en me simplifiant la tache pour que je puisse gagner du temps. Merci à Uri pour son aide

Stay Loyal

Dec 30, 2025  on Shopify

Card Capsule

Dec 29, 2025  on Shopify

EXCELLENT customer service! (and app)

Miss Mary's Mix

Dec 29, 2025  on Shopify

We're still getting the feel for the app and how to use it best, but I am continuously impressed by the Appstle support team. They are extremely quick to reply and do a great job of explaining features, offering suggestions, and talking you through what you'd like to do. GREAT customer service.

Nerdy Girl Tea

Dec 27, 2025  on Shopify

Every interation with support has exceeded expectations

Sweet Meadow Knits

Dec 27, 2025  on Shopify

I've been using the Appstle Subscription app for nearly a year now, and have received excellent service. I'm very pleased with the subscription options and highly recommend this product.

Havens Marketplace

Dec 26, 2025  on Shopify

Great experience since joining. Love all the features Appstle Loyalty has to offer. Very easy to set up and all the Success Engineers that assist you are very helpful and very responsive.

Crossroads Coffee Traders

Dec 25, 2025  on Shopify

Drew was incredibly helpful and got my needs taken care of. Even better was he was working on Christmas Day. Great job!

Iconthin Biotech Corp.

Dec 23, 2025  on Shopify

great app great assistance

Dacbiet

Dec 23, 2025  on Shopify

Amazing customer service and incredibly easy to set up

DecafCo

Dec 22, 2025  on Shopify

We've been using Appstle suite for some time now, their subscription app has been the foundation of our store for sometime now and we're incredibly happy with the platform. We added the Loyalty program earlier this year and it's been a fantastic addition for our customer experience, I must say there was a steep learning curve to understand all the rules we needed to apply, but once we got our heads around that it's been fantastic and really helped us with our return customer rates.

SoftwareCW

Dec 20, 2025  on Shopify

Appstle Loyalty has been an essential part of our website.

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