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Customer reviews: Appstle Loyalty Reward Program

Reviews (507)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Empathy Herbal

Jan 06, 2025  on Shopify

I love the app! It’s easy to use and has fantastic features. The support team is amazing—They’re quick to respond, genuinely helpful, and go above and beyond to ensure everything works smoothly. Highly recommend Appstle and their other apps! Thank you :)

Boost Your Leadership

Jan 03, 2025  on Shopify

This app and the entire Appstle team are fabulous! This is the ONLY loyalty and rewards app that is flexible enough for our needs - and trust me, I installed/tried/uninstalled several before I finally found this one. The team was responsive to all of my installation and functionality questions as I was setting up the app on a SATURDAY! Absolutely great experience and the app is AWESOME!

Pat’s Games

Jan 01, 2025  on Shopify

Amazing customer service. Immediate help. Nice screenshots to show me what I needed to do. They deserve more than 5 stars.

NeVerMind Apothecary

Dec 29, 2024  on Shopify

This app has all the features I was looking for. There were a few bugs but support was very responsive and looked into and fixed them very quickly. They also helped with a few customizations I wanted to add.

Pixie Paws Pets

Dec 26, 2024  on Shopify

I have only just started the app on the free plan currently. So far absolutely love this app! I had 2 issues that I wasn't sure on how to fix (changing the design of my Loyalty page) and I was helped with a quick prompt by Muhammad, Who was more than happy to help and complete my requests within a quick time frame. With also showing me how to do this for future in case I wanted to change anything later on. I appreciate your help! Its amazing to find a app that has such great customer care and quick replies. 100% recommend this app so far!

SherLouise Boutique

Dec 26, 2024  on Shopify

Uri was super helpful in answering all my questions as well as guiding me on how to make changes etc via video. Looking forward to using the app with my customers!

Nelson Olive Oil Co

Dec 26, 2024  on Shopify

The app is very good, especially for the low price. As a small business, it helps us achieve our customer retention goals. The support team is excellent and have been very helpful since the beginning.

Oway USA Professional

Dec 18, 2024  on Shopify

This is one of the rewards apps I've found within Shopify that has the most settings options. The team is very responsive to help with any questions or concerns.

Vonetta Cosmetics

Dec 18, 2024  on Shopify

This is a great app. But what I appreciate more than the greatness of this app is this company's support staff! I have been on my computer needing help in the wee hours of the morning, daytime and late at night. Their service is consistently the same. They are knowledgeable, extremely polite and most of all very patient. I would definitely reccomend this app, it is top notch. ⭐️⭐️⭐️⭐️⭐️

The Flirtation Station

Dec 17, 2024  on Shopify

I have had the pleasure of Kate and Uri work with me on figuring out some questions that I had and they were both so courteous and helped me get the answers I needed. 5 Stars!

Qivation

Dec 15, 2024  on Shopify

The app has incredible features and a user-friendly interface that makes it easier to use. The customer service team is fantastic and always ready to assist!

Honest Focus

Dec 09, 2024  on Shopify

I’ve never had such good customer support, always receiving a response in under a minute, even on weekends. The app has all the features and is perfect for users who want a highly customizable experience. Great app, excellent support, the only thing I’d still like to have is more options to use the app directly in the customer account. They provided me with all the data for the API, so I can now do it myself.

Mealthy

Dec 02, 2024  on Shopify

Great customer support and help in setting up! Appreciate it, we are also using Appstle for subscriptions and they are great, always helping us solve any problems!

MOTHER NATURE SUPPLEMENTS

Dec 01, 2024  on Shopify

I am extremely satisfied with the Appstl Loyalty & Rewards app. It has significantly enhanced our ability to engage with customers and build lasting relationships through an easy-to-use loyalty program. The features are robust and intuitive, making it simple to set up and manage. What stands out even more is the excellent technical support. The team is responsive, professional, and always ready to assist with any questions or issues. Their dedication ensures that everything runs smoothly, which has been invaluable for our business. Highly recommend this app to anyone looking to implement a loyalty program seamlessly!

beqem

Nov 28, 2024  on Shopify

The app is great, I see only one gap that you cant have automated discounts for VIPs, also Tiers renewal based on configured activity is not possible

Canadian Pine Pollen Company

Nov 28, 2024  on Shopify

I have contacted the software engineers multiple times for various issues, and they have always been very helpful. They go above and beyond to assist me. What I appreciate is that they don't simply push me to learn everything on my own. Instead, they address my concerns directly and then provide a video tutorial showing me how to resolve similar issues in the future. This team engages with their customers professionally and genuinely cares about helping to resolve any issues.I highly recommend it.

Sands Canada

Nov 25, 2024  on Shopify

Uri at support desk is so amazing and helpful at Appstle that its beyond words. I requested a small feature and it was added instantly in few mins. Thank you Appstle and URI specially.

Raw Rations Pet Food & Wellness

Nov 25, 2024  on Shopify

Anytime I need help the app support is wonderful. I've been very happy with my experience thus far and use this app to give in store loyalty points that our customers can convert to money off their purchase

Dissidenties

Nov 21, 2024  on Shopify

exactly what im looking for always active customer support. Simple yet fantastic whould recommend. no bs costs / extra stuff you dont ask for. so far perfect experience.

Dazzle N Grace

Nov 20, 2024  on Shopify

Review for Kate – Apostle Loyalty & Rewards Implementation at Choppily Store I had the pleasure of working with Kate on the Apostle Loyalty & Rewards implementation at Choppily Store, and I am thoroughly impressed by her expertise and dedication. She was highly professional, responsive, and made the entire process smooth and efficient. Kate's deep understanding of the platform and her ability to tailor the loyalty program to meet our specific needs were invaluable. Thanks to her efforts, our rewards system is now seamlessly integrated, offering a fantastic experience for both our team and customers. Highly recommend her for anyone seeking top-notch implementation support!

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