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Customer reviews: Appstle℠ Loyalty & Rewards

Reviews (412)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Qivation

Dec 15, 2024  on Shopify

The app has incredible features and a user-friendly interface that makes it easier to use. The customer service team is fantastic and always ready to assist!

Honest Focus

Dec 09, 2024  on Shopify

I’ve never had such good customer support, always receiving a response in under a minute, even on weekends. The app has all the features and is perfect for users who want a highly customizable experience. Great app, excellent support, the only thing I’d still like to have is more options to use the app directly in the customer account. They provided me with all the data for the API, so I can now do it myself.

Mealthy

Dec 02, 2024  on Shopify

Great customer support and help in setting up! Appreciate it, we are also using Appstle for subscriptions and they are great, always helping us solve any problems!

MOTHER NATURE SUPPLEMENTS

Dec 01, 2024  on Shopify

I am extremely satisfied with the Appstl Loyalty & Rewards app. It has significantly enhanced our ability to engage with customers and build lasting relationships through an easy-to-use loyalty program. The features are robust and intuitive, making it simple to set up and manage. What stands out even more is the excellent technical support. The team is responsive, professional, and always ready to assist with any questions or issues. Their dedication ensures that everything runs smoothly, which has been invaluable for our business. Highly recommend this app to anyone looking to implement a loyalty program seamlessly!

beqem

Nov 28, 2024  on Shopify

The app is great, I see only one gap that you cant have automated discounts for VIPs, also Tiers renewal based on configured activity is not possible

Canadian Pine Pollen Company

Nov 28, 2024  on Shopify

I have contacted the software engineers multiple times for various issues, and they have always been very helpful. They go above and beyond to assist me. What I appreciate is that they don't simply push me to learn everything on my own. Instead, they address my concerns directly and then provide a video tutorial showing me how to resolve similar issues in the future. This team engages with their customers professionally and genuinely cares about helping to resolve any issues.I highly recommend it.

Sands Canada

Nov 25, 2024  on Shopify

Uri at support desk is so amazing and helpful at Appstle that its beyond words. I requested a small feature and it was added instantly in few mins. Thank you Appstle and URI specially.

Raw Rations Pet Food & Wellness

Nov 25, 2024  on Shopify

Anytime I need help the app support is wonderful. I've been very happy with my experience thus far and use this app to give in store loyalty points that our customers can convert to money off their purchase

Dissidenties

Nov 21, 2024  on Shopify

exactly what im looking for always active customer support. Simple yet fantastic whould recommend. no bs costs / extra stuff you dont ask for. so far perfect experience.

Dazzle N Grace

Nov 20, 2024  on Shopify

Review for Kate – Apostle Loyalty & Rewards Implementation at Choppily Store I had the pleasure of working with Kate on the Apostle Loyalty & Rewards implementation at Choppily Store, and I am thoroughly impressed by her expertise and dedication. She was highly professional, responsive, and made the entire process smooth and efficient. Kate's deep understanding of the platform and her ability to tailor the loyalty program to meet our specific needs were invaluable. Thanks to her efforts, our rewards system is now seamlessly integrated, offering a fantastic experience for both our team and customers. Highly recommend her for anyone seeking top-notch implementation support!

Muvvas Boutique

Nov 19, 2024  on Shopify

After exploring and working on several Loyalty platforms, I found Appstle to be the leader having most bang for the buck given the available features. Support is excellent as well!

SAMYJU Kaffeerösterei

Nov 19, 2024  on Shopify

Hervorragende App für Kundenbindung! Wir sind begeistert von der Appstle Loyalty App! Sie bietet zahlreiche interessante Funktionen, die nicht nur vielseitig sind, sondern auch leicht verständlich erklärt werden. Die Einrichtung der App war erstaunlich einfach, was vor allem dem erstklassigen Kundensupport zu verdanken ist. Das Support-Team war unglaublich schnell und stand uns innerhalb von Minuten mit Rat und Tat zur Seite. Eine klare Empfehlung für alle, die ihre Kundenbindung auf das nächste Level bringen möchten!

Dulytek Equipment

Nov 13, 2024  on Shopify

There are lots of features available in this app, and the customer service team is very responsive and helpful. I would definitely recommend this app to other merchants.

DRIVERNATION

Nov 12, 2024  on Shopify

Kate was above and beyond with assistance! I reached out for branding and Kate volunteered to assist me with some design changes as well. Everything was very well coordinated and my inquiry was answered timely. Thanks Kate! :)

Permissive

Nov 04, 2024  on Shopify

Uri was great to work with. Helped with everything and was able to walk me through the changes needed fast and effectively.

ASAAA

Nov 04, 2024  on Shopify

Wonderful app with minimal pricing and i support is too good, and i have not seen this much support from any app in shopify. Just love this app and team.

GadgetCare Pros

Oct 31, 2024  on Shopify

They did a great job transferring me from my old loyalty program it was a breeze and they are helping me set up some perks as well that will work with my memberships we offer!

Yvana Hahn

Oct 28, 2024  on Shopify

The app is relatively straightforward to use and has most features you need, but it's constantly being updated with new features! The best part, though, is the chat support if you need assistance. Of all the chat supports I've had to use (in terms of other Shopify apps), they're definitely the quickest, most responsive, and most reliable at any hour of the day. Certain things could use improvement like with the email template customizations, but it's negligible since I use another app for my emails anyway and Appstle works with the app I use.

db-develop

Oct 26, 2024  on Shopify

Uri is always so accommodating and ready to help even if my questions are so myriad. Great and top-notch support!

The Drip Monster

Oct 25, 2024  on Shopify

Easy set up and integration. I inquired about a possible partnership between Appstle and Klaviyo for incentivizing reviews, which they are in the works for. Excellent customer service!

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