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Customer reviews: Appstle Loyalty Reward Program

Reviews (507)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Solli's Hundebedarf

May 01, 2025  on Shopify

We've been Appstle customers for many years and can recommend them without reservation. The team is incredibly dedicated, and the apps work brilliantly!

Kandix

Apr 30, 2025  on Shopify

The app does the job and includes all the essential features you'd expect from a solid loyalty program. However, setting it up took me a lot of time: I had a very specific brand identity, and adapting the visuals required quite a bit of custom coding. If you don’t know how to code, expect to make compromises or rely heavily on their support team. I had a lot of back-and-forth with their support — some team members were patient and helpful, others less so… To be fair, I think we ended up testing each other’s limits! In the end, with some outside help, I managed to set up a loyalty program that works for me. I do recommend the app, especially for merchants who are comfortable with customization or have access to tech help — and of course, for those whose branding fits the default design without major changes.

Elements

Apr 30, 2025  on Shopify

I don't have a formed opinion yet about the Appstle℠ Loyalty & Rewards app, as I haven't implemented it in my business yet. Previously, I contacted you to confirm some information. Sam assisted me very well, clarifying the questions I had. He was very attentive and patient. Now I just need my manager's approval to proceed with upgrading the plan to the Business Premium Plan.

Simply Bio

Apr 29, 2025  on Shopify

Easy to use and customize. Customer support is always there to help when there's an issue. Fast and knowledgeable.

The Gourmet Animal

Apr 28, 2025  on Shopify

Uri was great. Very patient and answered all of my questions over multiple hours of a migration. Very happy with the support

Soapyfluffs

Apr 27, 2025  on Shopify

Game-Changer for My Business! 2 Subscribers & 95% Profit in 24 Hours! I installed Appstle Apps last week, and within the first 24 hours, I already landed 2 subscribers—giving me a 95% profit margin on those sales! The setup was seamless, and the app integrates perfectly with my Shopify store. The best part? The predictable recurring revenue means I’m one step closer to leaving my 9-5 job and turning my passion into a full-time business. If you’re looking for a reliable, easy-to-use subscription app that actually converts, Appstle is the way to go. Thank you, Appstle—you’re making my entrepreneurial dreams come true! (Pro tip: Their customer support is lightning-fast too!)

Inahsi Naturals

Apr 27, 2025  on Shopify

This app has lots of features for a very good price...migrating from Smile.io and very satisfied. This app is have the price for all the same features and then some. And the support is very good, and very fast. We are very satisfied with all of the Appstle apps we have used.

Vaping 101 UK's Number 1

Apr 23, 2025  on Shopify

Excellent value for the price. The software works really well, and the support team was incredibly helpful they even added a feature that wasn’t originally included in our business plan. Great experience overall!

Amante Marketplace

Apr 23, 2025  on Shopify

The app is easy to use and adapt to the needs of the store. For the price, we are very happy with how we are able to offer loyalty to our customers. The customer service is extremely helpful!

Embark Pet Services

Apr 22, 2025  on Shopify

I had a few teething issues when I first installed the app but I was able to successfully migrate all of my customers, their info and reward points and previous orders from my old website quite easily. When I contacted support for help at a later date, Uri was extremely helpful and responded super quickly - he even created a video for me on my website to show exactly how to rectify an issue I was having.

The 3D Print Stop

Apr 21, 2025  on Shopify

Customer support for the app is quick and friendly! Very helpful when learning how to set up loyalty rewards for your business!

Scents & Scentsibility® LTD

Apr 20, 2025  on Shopify

We've recently switched from another (far more expensive) app and we're blown away by the level of features. The customer service is outstanding, with speedy replies and detailed help. Nothing is too much trouble and we cannot recommend enough!

Affirm The Word Literary

Apr 19, 2025  on Shopify

Uri and all the all the folks over at Appstle are absolutely awesome! The saved us so much money switching over to them and their customer support is unlike anything we've ever experienced. They are SUPER responsive and spent so much time setting us up. I am so glad we found them and look forward to many years with them. Blessings!

RedMoringa

Apr 19, 2025  on Shopify

I needed an extra feature, as I m using their subscription app too, and they added it for free. I really appreciated their assistance.

JCS Wildlife

Apr 19, 2025  on Shopify

We have had great success with Appstle. The program is easy to use and if we do have any issues, the support team is quick to help us resolve the problem. Customers love our loyalty program and our employees love how easy it is to manage the app. You won't be disappointed.

True Treats Candy

Apr 18, 2025  on Shopify

This app has been a huge help, especially during the setup process. The support team is incredibly friendly and responsive, they guided me through everything and answered all my questions promptly. They even do the things for you. Highly recommended if you’re looking for a smooth and supportive experience!

Dapper Yankee

Apr 12, 2025  on Shopify

We've been using Appstle Loyalty program for the past couple of years and couldn't be more satisfied with it. One major thing to note is their exceptional customer service. Not only are they quick to respond, but they work diligently to get all of your questions answered.

SunnyHills Singapore

Apr 11, 2025  on Shopify

Setting it up is pretty straight forward, while certain configurations do feel a little too much work, but that also shows how customisable it is. Best of all, the team's support is the best I ever experienced. They are quick, fast and efficient - TOP NOTCH! I think the value of this aspect alone make the cost all so much more value for money.

Turf Group Australia

Apr 11, 2025  on Shopify

The App is good and does what we need as expected. What stands out is the support behind the scenes if something goes wrong. The Team has been able to fix system errors very promptly and allows me to get on with the business of making money.

Foxy Roxy's Supply Co.

Apr 09, 2025  on Shopify

Honestly I have not ever come across a company or app with better customer service! They have been there to answer my questions within a few minutes every time and were patient and able to answer every question I had. At one point when I was confused, he made a video with his voice explaining things and showing me how to do them in my own account! absolutely amazing! I will be checking out all of their other apps!

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