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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (652)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

BLUNDI

Aug 14, 2025  on Shopify

I had a problem when was making the configuration of the App, so I contacted the support chat. They answer very fast to my contact and I help me solve the problem. I'm very satisfy with the assistance and recommend this App.

Modern Storage Media

Aug 13, 2025  on Shopify

This app is easy to use, looks sharp and the support staff have always been available when we've had questions about the product. We highly recommend getting this app for your subscription management needs!

The Crafts Collective

Aug 11, 2025  on Shopify

Sah really took the time to help me onboard - we wanted to sync previous customer orders and generate loyalty points and he set this up for us perfectly. Great customer service, they really go above and beyond.

MAKEUPMX Distribuidora

Aug 10, 2025  on Shopify

So far I've had an absolutely good experience with their customer service and the app in general. They are great! They've helped me enourmously with ALL my questions! Thank you very much!

Reprise

Aug 08, 2025  on Shopify

Great loyalty program with easy integration with Shopify & Shopify POS. Plus, the support is excellent and always available to help.

Chelle Bloom

Aug 06, 2025  on Shopify

Very smooth sailing thus far as I am just getting started. Customer Support Chat has been very helpful and fast to respond.

BingerLabs.com

Aug 05, 2025  on Shopify

their support is top notch. available 24*7, they don't create tickets unless its really needed, they do the things live on chat. 100% recommended

Katï Coffee

Aug 05, 2025  on Shopify

We just signed up for Appstle Loyalty and could not be happier with the support we've received as we've worked on setting up our system. Besides the fantastic customer support, the app is intuitive and easy to use. It presents a great platform for all our loyalty program needs (mixing between cashback and points as well as a VIP program). We were impressed enough in <12hrs we decided to migrate all of our loyalty programs to Appstle immediately. Only regret is that we didn't do this sooner

Georgie Turner Artist

Aug 05, 2025  on Shopify

So far, so good! Installed the app with ease and have reached out to chat a couple of times to help with set up. Happy with the help so far and how easy it is to integrate into my store.

Cast2Crew

Aug 05, 2025  on Shopify

The Appstle Loyalty Reward Program app is incredibly easy to set-up and manage. The support offered for this app as well as Appstle Memberships has been nothing short of 5 stars.

Baby Way NZ

Aug 04, 2025  on Shopify

Great application, so simple and easy to use and best of all their service is fantastic and so responsive making it the best loyalty program I used so far. Prices are good and reasonable too

Axels Elixir

Aug 01, 2025  on Shopify

We have never experienced customer service as friendly, fast and accurate as this! Any question we've ever had has been answered within minutes. One of the best apps we've ever used.

Colorway Arts

Jul 31, 2025  on Shopify

I like the app, my customers enjoy using it as well, it give us opportunities to engage customers in activities and keep them returning and having fun. Support has always been very helpful.

ExcellentSupply.com

Jul 30, 2025  on Shopify

Just installed the app. Needed some assistance getting everything configured correctly. Uri spent a good amount of time working with me through a chat, and he kept tweaking things until I was satisfied with how everything was configured. Great customer service! And the app appears to be solid. Time will tell, but at least out of the gate, everything looks great.

BESTMOW

Jul 30, 2025  on Shopify

As a startup, we're constantly exploring, experimenting, and learning as we go. The Appstle suite has provided us with unparalleled support every step of the way. No matter when or where we reach out, their team responds quickly—with detailed answers, video tutorials, and screenshots. They are always patient, always kind, and always ready to help. Honestly, this is the best customer support team I’ve ever encountered—truly moving and unforgettable. Starting a business is hard. As I write this, I’m holding back tears. Without their unwavering support, we couldn’t have endured the darkness of uncertainty. We've never met in person, but I truly feel we are partners in this journey. A special thanks to Adrian, whose dedication inspired me to take the time to write this review—even when I’m exhausted. Thank you, Adrian. Thank you, Appstle. We’re deeply grateful.

Little Gems Jewels

Jul 29, 2025  on Shopify

This app is so much better than previous loyalty apps I have tried. It is easy to set up and use and has more functionality in the free version than others. The paid versions are such a reasonable price too that I am sure I will upgrade in the future when I want to offer more to my customers. Customer support is fantastic! I got in touch on the chat about migrating my customers over from my previous app and Sah sorted this out really quickly, staying on the chat with me to make sure everything was all working for me. I would highly recommend the Appstle loyalty app and know that my customers will love all the little extras that it will bring them. Thanks so much!

Karine Kazarian

Jul 29, 2025  on Shopify

This app is incredible. It's the best app I've found for point based rewards. The team is extremely helpful as well. 5 stars!

Koffiepiraat

Jul 26, 2025  on Shopify

The app is doing what we need it to. Provide our loyal clients with free perks. Also the service is great. Even on Saturdays! Kate was super helpful. She answeredall my questons and even offered some suggestions ot improve the customer experience that I had not thoughtof. Thanks Kate

Toronto Pets

Jul 25, 2025  on Shopify

Incredible app with robust features and on-demand customer service. Really helpful and dedicated team.

Panthera Styles

Jul 25, 2025  on Shopify

Great customer support,very responsive and helpful! One of the best reward system apps available on the Shopify store. Highly recommended!

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