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Customer reviews: Appstle Loyalty Reward Program

Reviews (507)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Snoots Love

Jun 10, 2025  on Shopify

Sehr schnelle und hilfreiche Antwort, innerhalb von wenigen Minuten wurde mein Problem einwandfrei gelöst.

PedTerra

Jun 09, 2025  on Shopify

Easy to use. Has all the features I was looking for. The customer service is 100% phenomenal by being very responsive and helpful. Would 100% recommend.

Phenixology Bath & Body

Jun 06, 2025  on Shopify

So far so good. Setup is easy, and customer service is very responsive. Sam was a delight to work with.

USTRADA

Jun 05, 2025  on Shopify

Amazing app that includes both store credit and points features—and the customer service is even better! Uri recorded a lot of videos to help show me how to bring my ideas to life.

The Dog Bakery

Jun 05, 2025  on Shopify

Chat was super helpful and responded quickly with a solution to setting up my referral program the way we wanted. It seems to have all the key features we need and is pretty easy to navigate

Motorvated

Jun 05, 2025  on Shopify

Awesome app with great features and customer service is fast and efficient. They even have helped me with questions that were not related to their app and showed me how to fix things. I’ve never had an issue go unresolved. 6-5-25 Again today I was trying to make some custom adjustments that the app was not specifically designed to do and the support team helped me figure out a work around to make it function the way I needed! I can't say enough good things about working with this team!

Katoa Botanicals

Jun 04, 2025  on Shopify

Very happy with the app. Great customer response in terms of subscriptions. The Appstl team are very helpful and quick at replying to messages when I need help.

Flexii Designs

Jun 02, 2025  on Shopify

Appstl is great, honestly. I use the Loyalty and Membership app, they are available integration partners for a lot of other apps I use and the ability to create a professional, fun, and interactive program for my customers has been huge! The team is so helpful, shout out to Uri- he's helped me with some pretty numb-skull issues from my end and was really respectful with the solution breakdown. Great app, great price, great community.

Allo Coffee Roasters

Jun 02, 2025  on Shopify

Best part abut the app is the customer support. Very succinct and quick with their feedback and help. Helped by Tyler and Uri, and they were both wonderful and understanding. Definitely experts in their fields!

Pezinhos de Cetim

Jun 02, 2025  on Shopify

Excelente aplicação e suporte impecável! Estamos a usar a Appstle na nossa loja Shopify e tem sido uma solução incrível para fidelizar clientes. A interface é intuitiva, as funcionalidades são completas e altamente personalizáveis, e o suporte ao cliente é rápido, eficiente e muito prestável. Recomendo vivamente a quem procura uma solução profissional para fidelização de clientes!

Otakuya

May 29, 2025  on Shopify

Aún no he probado mucho esta app pero de momento el equipo me ha ayudado en todo en la configuración y en todo lo necesario para empezar. Me está gustando mucho y voy a seguir trabajando con esta app!! Gracias a todo el equipo!!

Kaprice Tropical Candle Co.

May 29, 2025  on Shopify

I’m so thankful for Uri’s help in resolving an issue I had with the Appstle Loyalty App. He was quick to respond, very knowledgeable, and handled everything with professionalism and care. Uri not only fixed the problem efficiently but also made sure I understood what had caused it and how to avoid it in the future. His support gave me confidence in using the app, and I truly appreciate his patience and expertise. Great customer service—thank you, Uri.

Cactus Sports

May 28, 2025  on Shopify

Cheaper solution than others. Easy to use and if we run into issues, the support team helps us fix them. Uri on the support team was a really big help in migrating our old loyalty members' points to Appstle.

The Spoiled Mama

May 28, 2025  on Shopify

THE BEST APP EXPERIENCE EVER! I have been with Shopify for over 12 years and had numerous apps. The level of expertise, availability, friendliness, willingness to assist WAS BEYOND ANYTHING I EXPECTED. We will be moving several other apps to Appstle and look forward to a LONG partnership! Best, TJ thespoiledmama.com

Ma Boule De Couches

May 28, 2025  on Shopify

Une pépite absolue ! C’est LA meilleure appli de récompenses que j’ai testée, et pourtant j’en ai essayé pas mal. Prix ultra accessible (bien moins cher que les autres), SAV réactif comme jamais : ils répondent en moins d’une minute et règlent tout direct, sans prise de tête. Oui, l’appli n’est pas traduite et j’ai mis deux jours à tout personnaliser… mais franchement, ça en valait chaque seconde : l’immersion est totale pour mes clients. Résultat ? ➡️ 3 ventes en 4 jours, uniquement grâce à des clients qui sont revenus pour dépenser leurs points. Personnalisation poussée à fond, système de fidélité qui fait vraiment revenir les clients, et une équipe au top. Franchement, foncez les yeux fermés.

Whimsical Turtle Boutique

May 28, 2025  on Shopify

We've used the loyalty program since 2023, and we love it! Appstl includes a variety of features so you can design a rewards program that fits your business, as well as something that grows with you. They've added a ton of new features, benefitting customers as well as our design team. It integrates easily with Shopify, but support is always available (and super friendly and helpful) if you have any issues.

Motorvated

May 24, 2025  on Shopify

Awesome app with great features and customer service is fast and efficient. They even have helped me with questions that were not related to their app and showed me how to fix things. I’ve never had an issue go unresolved.

My Store

May 24, 2025  on Shopify

Customer Service was very fast and responsive. Their team also handled a massive migration for me, saving me hours of work. I'm super appreciative for their patience. They also sent multiple Loom videos explaining their process to me so I could understand.

Sherza Allstore

May 21, 2025  on Shopify

I am very satisfied with the support provided by the Appstle Support team — quick, helpful, and responsive. The Appstle Loyalty Program app is everything one can ask for. I found exactly what I needed at the perfect price. After exploring several loyalty apps, Appstle clearly tops my list. Though it's only been a few days since I started using it, the experience has been great so far. I hope the service quality and pricing remain consistent going forward.

BIO SCULPTURE Deutschland

May 21, 2025  on Shopify

Great support and a very comprehensive yet intuitive app. We chose Appstle because it is easy to integrate into our customer dashboard and offers all the functions we offer in our shop: VIP tiers, referrals and loyalty.

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