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Customer reviews: Appstle℠ Loyalty & Rewards

Reviews (412)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

To Be Organics

Jan 24, 2025  on Shopify

Love this app! I use their rewards and bundles. Easy to integrate and the customer support is excellent.

Herbs and Arts

Jan 19, 2025  on Shopify

Want a Loyalty & Rewards app that works great and is very affordable? then this is the app for you! The Applestle app is robust, flexible and easy to use. Being new to the Shopify experience, we needed a lot of support. Appslte's support responds quite quickly and effectively. We also like that there is not a big intrusive "sign up now" landing page on our web page; it's nice and discrete while still being noticeable.

Amfora

Jan 19, 2025  on Shopify

Jag tycker att Appstle har så många funktioner som man vill åt som e-handlare och en fantastiskt duktig och dedikerad support!

DrT

Jan 16, 2025  on Shopify

Jackson was super helpful...and patient. He was not only able to help fix issues I needed handle, but also showed me how to do it on my own for the future. Super helpful team. Great work Appstle!

gain-kitchen

Jan 15, 2025  on Shopify

Bisher zwar noch nicht aufgesetzt aber der Kundensupport ist echt spitze! Selten so etwas erlebt. Freue mich jetzt auf das Setup und berichte dann gern nochmal von den Erfahrungen mit der App selbst.

L`Adore Tokyo

Jan 14, 2025  on Shopify

they are the best and support team is great. they are so polite. always respond quicky and fix the issue

Small Pet Depot

Jan 11, 2025  on Shopify

They have a great customer support team. Jackson went out of his way to help me out. I definitely recommend this app.

Naturally Organic You

Jan 09, 2025  on Shopify

I have been using Appstle Membership app for over year now. I just installed the Loyalty & Rewards App on my store and I must say I am very impressed and extremely satisfied with not only the functionality, but patience, kindness, professionalism and expert knowledge the support team gives to address any issues with set-up or upgrades with app. This time I worked with Uri and Kate and when I say they both went above and beyond my expectations, that they did! If every company would care about their customers and run their businesses the way Appstle does, we all would succeed in this online space. If you are looking for a great Loyalty & Rewards App that will help your business grow and operate with professionalism, look no further. Appstle is the ANSWER to all of your problems!

Faith with Finesse

Jan 08, 2025  on Shopify

Currently using the free version of the app. Wanted to bulk remove unwanted customers and Uri was very helpful. He made sure I was happy with the solution he offered before ending the chat. Thank you for your help.

Can'tdles

Jan 07, 2025  on Shopify

I've never had the kind of support I experience with the Appstle team. They are patient, kind, and completely willing to help with any customizations or questions I've had.

Empathy Herbal

Jan 06, 2025  on Shopify

I love the app! It’s easy to use and has fantastic features. The support team is amazing—They’re quick to respond, genuinely helpful, and go above and beyond to ensure everything works smoothly. Highly recommend Appstle and their other apps! Thank you :)

Boost Your Leadership

Jan 03, 2025  on Shopify

This app and the entire Appstle team are fabulous! This is the ONLY loyalty and rewards app that is flexible enough for our needs - and trust me, I installed/tried/uninstalled several before I finally found this one. The team was responsive to all of my installation and functionality questions as I was setting up the app on a SATURDAY! Absolutely great experience and the app is AWESOME!

Pat’s Games

Jan 01, 2025  on Shopify

Amazing customer service. Immediate help. Nice screenshots to show me what I needed to do. They deserve more than 5 stars.

NeVerMind Apothecary

Dec 29, 2024  on Shopify

This app has all the features I was looking for. There were a few bugs but support was very responsive and looked into and fixed them very quickly. They also helped with a few customizations I wanted to add.

Pixie Paws Pets

Dec 26, 2024  on Shopify

I have only just started the app on the free plan currently. So far absolutely love this app! I had 2 issues that I wasn't sure on how to fix (changing the design of my Loyalty page) and I was helped with a quick prompt by Muhammad, Who was more than happy to help and complete my requests within a quick time frame. With also showing me how to do this for future in case I wanted to change anything later on. I appreciate your help! Its amazing to find a app that has such great customer care and quick replies. 100% recommend this app so far!

SherLouise Boutique

Dec 26, 2024  on Shopify

Uri was super helpful in answering all my questions as well as guiding me on how to make changes etc via video. Looking forward to using the app with my customers!

Nelson Olive Oil Co

Dec 26, 2024  on Shopify

The app is very good, especially for the low price. As a small business, it helps us achieve our customer retention goals. The support team is excellent and have been very helpful since the beginning.

Oway USA Professional

Dec 18, 2024  on Shopify

This is one of the rewards apps I've found within Shopify that has the most settings options. The team is very responsive to help with any questions or concerns.

Vonetta Cosmetics

Dec 18, 2024  on Shopify

This is a great app. But what I appreciate more than the greatness of this app is this company's support staff! I have been on my computer needing help in the wee hours of the morning, daytime and late at night. Their service is consistently the same. They are knowledgeable, extremely polite and most of all very patient. I would definitely reccomend this app, it is top notch. ⭐️⭐️⭐️⭐️⭐️

The Flirtation Station

Dec 17, 2024  on Shopify

I have had the pleasure of Kate and Uri work with me on figuring out some questions that I had and they were both so courteous and helped me get the answers I needed. 5 Stars!

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