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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (702)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Aurganics

Oct 15, 2025  on Shopify

Above and beyond 24/7 service. I had an issue that was quickly taken care off and was even accomadated to my specific needs.

Treatly Subscriptions

Oct 14, 2025  on Shopify

It's a great app which has really helped out business but the best thing about it is the customer service. super responsive and helpful. Special shout out to Brooks for the help today- thank you :)

Splendor Beauty Emporium

Oct 14, 2025  on Shopify

This is a great platform! I highly recommend and suggest for any business. Uri is an awesome resource and so helpful. He really knows his stuff and willing to help you in anyway!

HYDRATION HAUS

Oct 13, 2025  on Shopify

Sam was extremely helpful — they took the time to clearly explain every part of the loyalty rewards system and even helped set up the entire program for me. Their guidance was detailed, patient, and easy to follow, making the whole process simple and stress-free. I left the chat confident and very satisfied with the support I received.

Curtis Family Vineyards

Oct 13, 2025  on Shopify

The team at Appstle are amazing. They have been very accommodating to any changes that need to be made for our site. The app works great and I'm loving it so far.

Boulder City Soap & Candle Co.

Oct 11, 2025  on Shopify

The customer support is really helpful with code. But the design interface is fairly limited and not entirely user-friendly. For someone with zero coding experience, design is impossible. But their customer support with help guide you through it.

Slickhorn Ranch

Oct 10, 2025  on Shopify

We want to create loyalty with our customers and this is the best app we've found! It allows customers to collect points and spend points for discounts, creating long lasting customers! Also their customer support is superb! They are always so quick to respond and help out with anything we need.

Creative By Sanchez

Oct 08, 2025  on Shopify

After being limited by paywalls with Smile.io I decided to make the switch to Appstle Loyalty Reward Program. I was going to import all customer data into whatever app I chose because I was tired of the paywalls, lack of options, and the app wanting me to pay for anything and everything. When I found this app, I was able to import all of my Smile.io data in as little as 5 minutes, had all of my programs set up within a day, and am launching my program for customers to start earning and using their rewards sooner rather than later. After reaching out to support and talking with Uri, I feel confident that my switch is going to benefit both my customers and my small business and I think this will be the best thing I have done this year.

Swelter Coffee

Oct 07, 2025  on Shopify

So far, the most value my business has gotten from Appstle is their customer support! Shopify does not have any live person to chat with, and Appstle engineers/support have helped me so much figure out how to set things up properly and figure out where issues lay. I use Appstle for the subscription management and the loyalty program to offer my customer perks. Very happy with the team, hands down.

Leapfrog Remedies

Oct 02, 2025  on Shopify

Though few people seem to have heard of Appstle - particularly when people seem to flock to the big players - I've had an excellent experience with them since the beginning. The subscription and Loyalty programs are easy to use and there is always someone on hand to help if there's an issue. I highly recommend giving Appstle a try.

Spinster Sisters Co.

Oct 01, 2025  on Shopify

Very helpful. When the first steps didn't work they continued to troubleshoot to get us the best results possible.

Alfie & Co Coffee Roasters

Sep 26, 2025  on Shopify

Appstle are excellent, with highly customisable apps and the best support I've yet encountered on Shopify. I've been on two separate chats tonight for both the Loyalty and Subscription app, speaking to two separate engineers to make sure both apps were set up right and were working together. It was incredibly fluid, easy, and the team know their products inside out, and are always willing to go that step further to make sure your store offers the very best in presentation and accessibility. Cannot fault!

Mineralissima

Sep 26, 2025  on Shopify

I received excellent support for our Appstle Loyalty app. Uri was incredibly helpful and fast. Truly outstanding service. Five stars from us!

Widgetify Webs LLP

Sep 25, 2025  on Shopify

I’m genuinely impressed with Appstle and their customer support. They’re always quick to respond, extremely helpful, and make the whole experience seamless.

VAAIG

Sep 25, 2025  on Shopify

This app is fantastic! It covers every imaginable activity, discount, and membership setup. The customer service is fast and professional—Taylor helped me with every question I had. I would recommend it to anyone who needs it.

Velvoras

Sep 24, 2025  on Shopify

Customer Support is so promptly, professional and helpful. I would highly recommend this app to others looking to set up Rewards Programs. The user interface is intuitive and the support is amazing!

Kairos Meal Preps

Sep 23, 2025  on Shopify

I couldnt recommend this platform more. They are super helpful and willing to go the extra mile to help you. Highly recommend!

The Fish and Bone

Sep 16, 2025  on Shopify

We're migrating from another loyalty app and another POS, and just about ready to go live. I love the flexibility and functionality of the app - they really seem to have thought of everything - but I love the support even more. The support team has been amazing...super fast, thorough, patient and even downright cheerful. A big shout out to Derek for getting us to the finish line in time to flip the switch tomorrow! and thanks to all the developers for coming up with such a great product and at a really reasonable price too. Very happy customer!

Al3ila Store

Sep 15, 2025  on Shopify

Great app and support! The team is super responsive and helpful. especial Sah, He is very helpful customer support. Thank you so much and very thanks to Appstle app team

Corvive

Sep 15, 2025  on Shopify

Great customer service - they actually answer chat right away and its not a bot! So far have solved any problems I have within a few minutes

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